One King West Hotel & Residence Employee Reviews in Toronto, ON
Toronto, ON10 reviews
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Been here for a few years in a customer service position and trust me I seen enough of a bad workplace to last a lifetime. There is no policies and communications are nonexistence. It is a miracle this place is still in operational if it wasn't for the private tenant side. Meeting rooms are basically empty majority of the time. They only got business because they are right in the financial district. This place gets business because of the location. Each department does whatever they want and very often it contradicts with each other and creates bad blood within the workplace. Management only good to you if they like you. If they don't like you, they will make you miserable, whether you belong to union or not. Each month you see people come and go and no point of remembering anyone. Good management gets fired and bad management gets to keep their job. Something happens on a daily basis so it doesn't lack entertainment. This place all about bringing your close friend or family members to work here. Everyone is related to someone in the hotel somehow. This is the perfect workplace if you just need a job temporary while searching for something else more suitable. Highly not recommended for anyone to apply here if they want an enjoyable workplace. If you end up getting hired, just do your job and leave. Also, cover yourself and have evidence to back up everything you do because management will dig up stuff you did 6 months to 1 year ago and ask you why and if you can't answer you get written up.
- great place if you like workplace drama
- this company whole existence is con.
Unless management don’t commit here if you have a thirst to grow and advance. Union and HR IS A JOKE! I have a passion for hospitality thus not complaining but overall good for paying your rent nothing else
Location and history
Not a good place to work, hr and the union don't listen when you talk they take each others side and dont care what you say. Prep in the kitchen. Over worked and underpaid. The lady l worked with got everyone to do her work for her she was not a working person.
Hr no help and union no help.
A typical day involved: -Operating the service elevator in an effective and timely manner to accommodate elevator requests by staff members (mainly housekeeping) as well as hotel guests. -Using effective communication skills to accommodate all requests for the service elevator. -Passing documents as well as lost and found articles between the housekeeping department and the front desk. -Assisting residential tenants who are moving in or out of the building. I developed more communication and customer service skills. Only people that were not good to work with were the housekeeping employees. The ladies were very demanding and rude to me if I do any single mistake although they themselves are imperfect. I had to be very patient with them. Hardest part of job was time management Most enjoyable part of job here was only the pay.
Good pay of 13.40
Rude co workers
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