One King West Hotel & Residence
3.8 out of 5 stars.
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One King West Hotel & Residence Careers and Employment


Salary estimated from 83 employees, users, and past and present job advertisements on Indeed.

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Rating overview

Rating is calculated based on 12 reviews and is evolving.



Guest Services Agent in Toronto, ON
on 30 May 2020
Good Experience
The hotel is great, very nice atmosphere. But some department has bad management, weak supports and poor team players. Overall its so so, I gained lots of knowledge and fun roller coaster experience with them. Thank you OKW.
Guest Services Manager in Toronto, ON
on 22 March 2021
Best Hotel I’ve worked at so far
Executive management is supportive. They spend money on employees when they have it but times are tough. Compensation is fair if not above average. Culture is great. A sense of belonging and pride is definitely present.
Guest Services Specialist in Toronto, ON
on 22 January 2020
Great work environment
Incredible opportunity to work along some great people and provide unwavering guest experiences to guests and others alike. Managers were very comforting and reliable.
Sous Chef in Toronto, ON
on 20 December 2019
Great place to be creative and Learn
Take pride in ownership and can do attitude. well respected and willing to explore new challenges. Guest oriented striving for excellence. Management open to new ideas and challenges, which keeps you going.
Customer Service Agent in Toronto, ON
on 23 April 2019
This place is a joke, playground for management.
Been here for a few years in a customer service position and trust me I seen enough of a bad workplace to last a lifetime. There is no policies and communications are nonexistence. It is a miracle this place is still in operational if it wasn't for the private tenant side. Meeting rooms are basically empty majority of the time. They only got business because they are right in the financial district. This place gets business because of the location. Each department does whatever they want and very often it contradicts with each other and creates bad blood within the workplace. Management only good to you if they like you. If they don't like you, they will make you miserable, whether you belong to union or not. Each month you see people come and go and no point of remembering anyone. Good management gets fired and bad management gets to keep their job. Something happens on a daily basis so it doesn't lack entertainment. This place all about bringing your close friend or family members to work here. Everyone is related to someone in the hotel somehow. This is the perfect workplace if you just need a job temporary while searching for something else more suitable. Highly not recommended for anyone to apply here if they want an enjoyable workplace. If you end up getting hired, just do your job and leave. Also, cover yourself and have evidence to back up everything you do because management will dig up stuff you did 6 months to 1 year ago and ask you why and if you can't answer you get written up.

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Questions and answers

People have asked 5 questions about working at One King West Hotel & Residence. See the answers, explore popular topics, and discover unique insights from One King West Hotel & Residence employees.

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Interview insights

Insights from 11 Indeed users who have interviewed with One King West Hotel & Residence within the last 5 years.

Favourable experience
Interview is average
Process takes about a week
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