Old Navy
Happiness score is 62 out of 100
3.7 out of 5 stars.
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Old Navy Careers and Employment

Work happiness

Scores based on about 52 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Nancy Green
    approve of Nancy Green's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    $650m to $1bn (CAD)
  • Industry
    Retail & Wholesale
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140 jobs


Salary estimated from 200 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 11.6K reviews and is evolving.



Product Operations Specialist in Etobicoke, ON
on 1 December 2021
Good Opportunity to learn but really overwhelming
I worked as a Product Operations Lead. Lots of things are expected from you. You need to be always charged up as they provide limited hours for every task. It will be a nice experience if someone likes fast paced environment. The company needs to provide more hours or should hire enough people so that the job doesn't become too stressful.
Brand Associate in London, ON
on 30 November 2021
Fun first job!
Old Navy is a great place to work at for a first job. The managers were friendly and understanding of your schedule but the availability requirements are a bit excessive. Really great team of coworkers, everyone is really fun to be around! Focused on customer service instead of pushing for the sale which is nice.
Cashier/Sales Associate in Calgary, AB
on 19 November 2021
"We are like a family"
Honeslty in the beginning it was fun and okay later on the managers changed and became really stuck up, they sceduale you whenever and god forbid you actually have an availability which doesnt allow you to work everyday theyll make you feel so bad and coerce you to make it more open so its more convenient for them. The team has been leaving like dropping flies they don't reward seniority nor hard work mainly those that are the "favorites" and oh dear are there ever some favorites. Dress code is okay though kind of odd that you cant wear leggings, for a store that's like 40 percent lounge and activewear it's not really open to wearing those products expect on the set theme days. Pros would be the three store discount at ON, Gap, and BR, however at old navy now most things are overpriced or everyday magic to which you employee discount wont apply. Cons they dont realize it's a retail job and they expect everyone to have put it above and beyond your own needs while still paying less than ever, you can rarely call in again my managers made me feel worse about being sick when I did have to call in (I've been at this job for almost 4 years first two years I rarely called off and would come in when called even if it were last minute) they often make last minute changes to the schedule and add or cut a shift nearly sometimes the day of, though you cant give your shifts away even if you have gotten them covered by someone else without being interrogated. For the managers that have made this their career dont realize that people are not like them and do have other priorities, the days you are scedualed they will only give 3 or 4 hour shifts which most often are placed in the middle of the day and is extremely inconsiderate of people that live far away even if they've talked to the managers about it. The managers have often deliberately scedualed mid day shifts for those that have two jobs making it hard to work in both places. Overall they use the "we are like a family here" tag line to make it seems welcoming and all though this is the type of family that expects you to give it your all and want or recieve nothing in return aside from employee discounts ofcourse and stress.
Sales Associate in Edmonton, AB
on 18 November 2021
Fun fun fun
Great place to work, really great management and co-worker. Fast paced. Opportunity for advancement. Training was great. Treated fairly and felt secure in my job.
Brand Associate in Peterborough, ON
on 15 November 2021
Productive and fun workplace
Not enough pay to live a good life but the do workers become life long friends and management really didn’t care about you in order to accommodate outside of work

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Questions and answers

People have asked 46 questions about working at Old Navy. See the answers, explore popular topics, and discover unique insights from Old Navy employees.

See questions about:

  • Interviews
  • Working Culture
  • Working Hours
  • Benefits
  • Hiring Process
  • Working Environment
  • Hiring Age
  • Dress Code
  • CEO
  • Company Future
  • Job Opportunities
  • Part Time Jobs
  • Work from Home
  • Background Check
  • Promotion

Interview insights

Insights from 368 Indeed users who have interviewed with Old Navy within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

“Why do you want to work here?” “What comes to mind when you think of Old Navy?”

Shared on 6 August 2021

They ask you to give an example of a time you were working with a group or team and reached a goal

Shared on 17 January 2018

What are your Hobbies? Can you work in a team environment? How do you handle an irate customer? Other questions about time management and clothing style.

Shared on 15 January 2018
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