Oilers Entertainment Group Employee Reviews

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Don't Drink the Kool-Aid
Coordinator (Former Employee) –  Edmonton, AB6 September 2018
At first I was really excited to work here. All of the staff were friendly and more than happy to let a new person in. Everyone was honestly so welcoming and nice. After you get through the nice phase of everything and thinking how great the company is you learn that everything that HR talked about wasn't so true. It is really hard to advance to a new position, the hours are really long with few pay offs, the pay is not at all where it should be, and there was no communication. No one listens to what you have to say if you aren't an executive because your opinion doesn't matter. If you want a new position you better be best friends with HR, or they'll hire someone else.

The perks are that your co-workers do become family and there are friendships that will last a life time. When you get the opportunity there are small chances to go to events, hockey and concerts. Those benefits though DO NOT compensate for the amount of time you put into the company.

If you are young and like to work lots, do it and have a backup plan. If you are looking to actually have a career with advancements, I'd look somewhere else. After leaving the company you really see what it is about, don't drink the kool-aid.
Pros
meeting your new best friends
Cons
long hours, terrible pay, no advancement
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Keep Looking
Administrative Assistant (Current Employee) –  Edmonton, AB26 July 2018
The company lacks leadership in general from upper management and senior executives. There is no communication and no support. Salaries and benefits are not competitive. Atmosphere is like walking on egg shells due to constant lay offs and employee turnover. There are a lot more organizations out there that are established and well managed with much more to offer.
Pros
Location is close to good restaurants.
Cons
Everything else.
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No direction
Coordinator (Former Employee) –  Edmonton, AB23 July 2018
Tons of potential but no direction or leadership. Think you’ll get perks like oilers tickets? Think again. Executives take them all for themselves and never pass them down to the staff. No room for growth even though they say in the interview there will be. Wouldn’t recommend working here.
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Fun interactive place to work
Guest Experience (Current Employee) –  Edmonton, AB11 July 2018
It is a very exciting place to work, meet a lot of people and experience fun and exciting events.The staff are great friendly and management is good and very understanding. Great place to work.
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Fun
Guest Experience Host (Current Employee) –  Edmonton, AB10 June 2018
ive met so many great people and ive had so much fun. I don't expect to leave any time soon. I wish the pay was hire, or they offered discounts on bus passes. the hard working employees do deserve more advantages
Pros
laid back and fun
Cons
no perks for part time employees
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Fast Paced, Enjoyable Work Environment
Brand Ambassador (Current Employee) –  Edmonton, AB15 January 2018
Really enjoy working for this company, would recommend to anyone looking for part time / shift work. Good atmosphere, Competent Managers. Strict Policies must be adhered to, with very little leniency.
Pros
Staff meals offered, Exciting work environment
Cons
Staff meal is not Free, Pre-shift Security checks of both person and bags, long line ups for pre-shift security check.
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Good then not so good
Host (Current Employee) –  Edmonton, AB23 October 2017
My biggest complaint is the hard work some put in and then get ignored or forgotten about. I find the younger aged employee's (not all), do not follow uniform protocol, they whine, complain about where they are posted etc and they still get best shifts, more shifts, off early better postings. Management seems to ignore emails and requests and favors some over others. Doesn't seem like there is any possibility to move up from this position at all even though they tell you that when they hire you. Supervisors (some) tell you what to do then do the opposite. They do not "have your back" when you try to deal with a guest who is breaking rules. However, there is lots of friendly staff, staff meals have changed for better, but now very repetitive so is getting boring already. No discounts at stores or food vendor's (except good food pricing in staff room). No team players from one department to the other. Food and Bev, security and Guest Experience should be working together and they don't!
Pros
seeing some games and concerts
Cons
disorganized management favors some over others not recgonized for hard work
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Low pay, low hours
Security Guard (Former Employee) –  Edmonton, AB22 October 2017
Work life balance is sad, it’s downtown so you can’t afford to park and it pays perfectly medium for security but no consistent hours so your broke most of the time. A few friendly characters but watch for snipes and jabs. I can seriously respect two managers for being great. You must be young to be capable of the work but also act like your 40, understandable but unattractive to me. Can’t reflect on policy because I never saw one, which says plenty about working there. The once young investor that built it all could not afford his white mustang or insurance working at his own company.
Pros
A coffee machine and a leather chair in break room
Cons
Stress, job security, hours minimum
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Unreliable and Workplace is super slow
Security Control Room Operator (Former Employee) –  Edmonton, AB7 September 2017
HR is terrible, they take forever to do anything. They are horribly set up for the amount of employees and the likely hood of advancement is a joke. Work at your own risk ;)
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Good from far; far from good
Coordinator (Former Employee) –  Edmonton, AB14 August 2017
So much potential, but a company that has grown to fast with no real leadership or direction. New hires are not set up for success, poor communication from management to staff, too many department "silos", poor pay, long hours, lack of feedback are some of the cons. If you are young and just starting your career, this is an exciting place to work. However, if you want to grow professionally, enjoy a work life balance and want to paid a competitive wage, this is not the place for you. I thought this was my dream job, but the honeymoon phase wore off quickly. OEG has alot of room for improvement and until that happens, I would not recommend them.
Pros
Free tickets; access to exclusive events
Cons
See comments in Review
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Fun Place to work
Events Team/Ice Crew (Current Employee) –  Edmonton, AB10 July 2017
If you're looking for a position that is professional AND fun this is the place to be. OEG offers a fast paced work environment with internal opportunities to grow and develop many types of careers.
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Always a fun place to work and makes you enjoy working
Guest Experience (Current Employee) –  Edmonton, AB31 May 2017
It's a pretty chill atmosphere. you're hands on with lots of guests and guests rely on you to know almost everything in the building like where every single water fountain. it doesn't take too long to have it all down. Everyone is really friendly there and management is very good at picking the right people. The main thing they are looking for is how nice you are and manners. The hardest part of the job that i found was working double show days, because those were 12 hour days and it's a lot of standing. The most enjoyable parts of the job are seeing all the fans and having conversations with them and seeing hockey players and various acts up close.
Pros
you get to see a good portion of games and concerts on the job
Cons
not enough hours after hockey season is done
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Good Job
Guest Experience (Current Employee) –  Edmonton, AB16 May 2017
It's a pretty good part time job. The hours are great during the hockey season while there is a lot going on. Very easy and overall fun job, not a lot of skills are required.
Pros
Seeing events
Cons
No staff parking
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Fantastic
Orange and Blue Ice Crew/Events (Current Employee) –  Edmonton, AB19 April 2017
Biggest most recognizable brand in Edmonton.
Holds its employees to that same standard.
Great organization to work for.
Compensation, work environment, human resources and coworkers all held at a high standard. Operations run smoothly. World class
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Most amazing job you'll ever have
Guest Experience (Current Employee) –  Edmonton, AB13 March 2017
A typical day at work is scanning in to find your briefing. Once you are in your briefing area, your supervisor will tell you where you are working and you will go to your post and fulfill the responsibilities you are expected to uphold. The management is amazing and super amazing. I have learned so much being an employee.
Pros
Amazing staff and management
Cons
lots of standing
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Overall rating

3.6
Based on 16 reviews
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3.3Work/Life Balance
3.1Salary/Benefits
2.9Job Security/Advancement
3.4Management
3.6Culture

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