Technical and IT (Current Employee) – Kahnawake, QC – 25 September 2018
If you think you will get a proper training? forget about it!
If you are a hard worker and you will get appreciate? forget about it!
If you think you will be respected or trusted? forget about it!
If you think your boss will motivate you? forget about it! they know how to manage things, but they don't know how to manage people.
If you do care your performance review? go somewhere else, in this organization, your boss will just give you a rate based on what he thought. If he/she doesn't like you, poor you.
Salary range, above the average of the market for customer service role, if you are looking for a technical position, go somewhere else, you can find a way better salary (30-50%) with a less technical requirement in downtown.
Co-workers are friendly, 3 weeks vacation, no french
No trust, hard to get support, office political games, upstart style
Intense work setting, fun atmosphere, great co-workers.
Customer Service Agent (Former Employee) – Kahnawake, QC – 8 August 2018
If you're someone who doesn't mind alternating scheduling, and occasionally dealing with angry customers you'll probably gel well with the company.
The training offered to prep you for the job is really well collaborated. You start out with a theory component, then move on to on the floor training with someone shadowing you during the process to help you work out your kinks.
Management is very friendly and accommodating to their employees.
Workplace culture is pretty much family culture. Everyone is very much involved in friendships and doing regular outings together.
The toughest part of the job is not having weekends off. Although it's something that can happen by coincidence or by request, you're not very likely to get saturday or sunday off. The company itself however makes up for this negative aspect by doing regular team building sessions and hosting extremely extravagant and fun filled holiday parties.
co-workers, salary, holiday parties, team building
shift scheduling, not likely to have weekends off.
Anonymous (Current Employee) – Montréal, QC – 16 July 2018
Excellent benefits including RRSP matching program, health/dental coverage and also other benefits like free fruit, coffee & carbonated water. A game room with video games and foosball. Annual summer and holiday parties, company sports days and quarterly team building events.
Awesome company culture, competitive salary, great work/life balance. Ability to work from home, generous flex & vacation time. Many opportunities for advancement.
anonymous (Current Employee) – Kahnawake, QC – 4 July 2018
I love working here. it is the perfect combination of fun, challenging and meaningful.The people make the work great ! Never seen such a great mesh of demographics and cultures come together . There is opportunity to grow within my own department as well as other departments if I decide to change my career path. Work life balance is great, I have the option to work from home, I have flex time if I need it .
The benefits are good too!They offer a health and wellness program, where they give us $$ a year to use on anything that makes us feel good (like gym membership, yoga or dance classes)
They also have a group matching RRSP program which is awesome.
free fruit, benefits, team building activities, great people
Upper Management has complete disregard for its employees
Manager on Duty (Former Employee) – Kahnawake, QC – 7 December 2017
This company has a high turnover and people are discarded without any remorse. It is not a career company,as It is also involved in very shady activities and carries a bad reputation. On the other hand, if you are jobless and just arrived to the country and has no other on the table then go for it, but keep looking for something better.
Customer Service Representative (Former Employee) – Kahnawake, QC – 28 March 2017
HR has very little interest being a support to their employees. Its an okay place if you're starting work, or need something temporarily. Pays well. Colleague atmosphere is great, management is complete garbage. Advancement is available often, just make sure you always fake smile your managers. Don't trust their sweet talk, behind closed doors they trash talk a lot of people. Training is very detailed, and support on floor is always ready. You will be doing work more on the shady aspect. Ethics is out of the door. they will give you a few notices for your mistakes, if you don't fix them and not do them again (even minor), you're fired without a notice.
Free coffee, nice parties, good atmosphere, decent pay and benefits
Very far, sneaky and shady business, management is a joke, horrible scheduling
Information Technology (Current Employee) – Kahnawake, QC – 22 March 2017
As an IT person, it's very cool to be always working with the newest cutting edge technology.
The environment is dynamic and challenging, never a dull moment. Management does actually care about the employees and strives to strike the right work/life balance.
The people that I work with are super smart, some of the best I've worked with in the industry, always willing to share information and help each other. I am always learning something new from my colleagues.
I'm actually excited to go to work every day and feel like what I do makes a difference.
If you are a quick learner and can thrive in a fast paced and dynamic environment, this place is awesome and the right place for you.
If you are looking for a place to coast by and hide under the radar, you won't last long.
Cool tech, cool people, free parking, reverse direction of rush hour traffic.
Wish there was a better choice of restaurants around. Some days its a bit too fast pace
Technical (Former Employee) – Kahnawake, QC – 9 December 2016
This company is run like a joke. A few former young employees on a high horse, employees selected with no management experience. Shady practices, no respect for people or different nationalities. You won't be chosen if you don't drink, and you can be fired for wearing the wrong colour jacket. And yes, it's far from Montreal with limited transport. It's small but a very political company. I spoke to many employees who also used to work there and had same feedback. HR girls did a great job at selling then position. Things quickly change once you start.