Call centre with good environment despite sometimes stressful work
Data Entry Clerk / Market Research Interviewer (Former Employee) – Moncton, NB – 13 February 2018
The corporate culture was welcoming, yet there was a large emphasis on productivity. The more productive you were, the more incentives and fun opportunities to be had. This being said, you were not usually punished for not meeting target unless there was a very large gap. I personally do not like call center work, but it was one of the better environments. My direct supervisors were all nice and seemed more approachable than head management. A typical day would usually have me working on an assigned dialing project for a few hours and then having lunch. I would possibly be on a new project after lunch until dialing time was over. I did get promoted to data entry, which I enjoyed despite the overnight work hours. However, data entry is very strict with time limits and speed. I was not able to hit the speed targets and was subsequently let go. I do not regret my experience, but I am not in a hurry to work at another call centre.
Lots of great work incentives, decent pay, room for growth
Outgoing calls, bothering people, being yelled at by respondents, on call shift work