Numeris
Numeris Employee Reviews
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Interviwer
Telephone Interviewer (Current Employee) – Toronto, ON – 21 August 2018
This is a very punitive environment. If you don't meet their target, they send you home early. Everything you achieve is out of fear. They think it is motivating but in fact it is aggressive management.
Breaks are 7 minutes and if you go over that you get 15 minutes deducted from you pay. People that you call hang up as you say your name and the company name because they do not believe that their opinions matter which in fact is true from the company viewpoint. Survey completed is the most important thing as their renewal contract with their client is the only thing that matters. The pay should be called danger pay as you never know when you are going to be sent home. Then days go by without a scheduled shift even weeks. Not a reliable source of income. Those who succeed are aggressive with respondents to obtain their completed survey. Rules are too extreme for the position. No cell phone on you at anytime except on breaks and half hour lunch.
Demoralizing employment if you do not meet their target.
the most enjoyable part of the job is your co-workers who struggle like you do.
Breaks are 7 minutes and if you go over that you get 15 minutes deducted from you pay. People that you call hang up as you say your name and the company name because they do not believe that their opinions matter which in fact is true from the company viewpoint. Survey completed is the most important thing as their renewal contract with their client is the only thing that matters. The pay should be called danger pay as you never know when you are going to be sent home. Then days go by without a scheduled shift even weeks. Not a reliable source of income. Those who succeed are aggressive with respondents to obtain their completed survey. Rules are too extreme for the position. No cell phone on you at anytime except on breaks and half hour lunch.
Demoralizing employment if you do not meet their target.
the most enjoyable part of the job is your co-workers who struggle like you do.
Pros
Free offee if you make it yourself
Cons
Everything else pointed out
Nica for students
Interviewer (Former Employee) – Montréal, QC – 21 August 2018
A nice part-time job with flexible schedule
The team is fun
The most difficult part is that your productivity is constantly being monitored and compared to other people's productivity
The team is fun
The most difficult part is that your productivity is constantly being monitored and compared to other people's productivity
Pros
free coffee
Cons
evening and weekend shifts
Environnement orienté vers le bien-être de leurs employés, très humains et compréhensifs.
Interviewer (Current Employee) – Montréal, QC – 11 August 2018
Im working for Numeris for almost 1 year and I really enjoy it! Before firering an employe, they will do everything for this not to happen. They offer an employe life help service which had help me a lot. I have an handicap and they had always did their big best for me to recover and get better. I had work in many call centre, so far they are the best. They make you feel you are important, that your work really matter to them.
Pros
Human oriented
Cons
Instable job
Good place to work
Market Research Interviewer (Current Employee) – Moncton, NB – 9 August 2018
Numeris is a very good place to work. The morale is good, it's very casual and the team leaders are all great. There are lots of incentives and little games and prizes every night we work.
Pros
Casual atmosphere, good hourly wage
Cons
Shiftwork
not a great place
Market Research Interviewer (Former Employee) – North York, ON – 2 August 2018
The hours are terrible and they will send you home with no warning. Schedule isn't consistent, you only know if you're working the day of, and the management is terrible and they don't seem to know what they're doing. I had very bad experiences.
Pros
nothing
Cons
everything!
Flexible shifts
Market Research Interviewer (Former Employee) – North York, ON – 7 May 2018
you can keep good work/life balance in here, good salary, but if you are willing to sit for long hours. otherwise calm and clean environment, supportive staff.
Pros
clean environment
Phone calls and broken stereotypes
Interviewer (Former Employee) – Moncton, NB – 6 April 2018
Being on the phone from 6pm until 1am would be a nuisance to some, but I found it so enjoyable! Calling people all over Canada was such a cool experience and I really enjoyed the types of surveys we conducted! The hardest part of the job was hands down, rude Canadians. I myself, am one and the stereotype seems to disappear completely when they cannot see who you are.
Pros
Flexible Hours
Cons
Canadians being rude
Trying to remake itself
Team Leader, RTS Analysis (Current Employee) – Toronto, ON – 3 April 2018
Not-for-profit company that is trying to remake its corporate culture. Common theme for several years has been change with a revolving door in IT and HR.
Cons
Minimal salary increases, trying to make inprovements but seems to be more for optics for the Board than for actual employees.
fun workplace
Survey interviewer (Current Employee) – Montréal, QC – 14 March 2018
Motivated great team and good environment. Its a flexible job and good for students. I learned a lot about television and radio that people like to listen to. Overall, its a good place to work to make some money while you are a student.
Call centre with good environment despite sometimes stressful work
Data Entry Clerk / Market Research Interviewer (Former Employee) – Moncton, NB – 13 February 2018
The corporate culture was welcoming, yet there was a large emphasis on productivity. The more productive you were, the more incentives and fun opportunities to be had. This being said, you were not usually punished for not meeting target unless there was a very large gap. I personally do not like call center work, but it was one of the better environments. My direct supervisors were all nice and seemed more approachable than head management. A typical day would usually have me working on an assigned dialing project for a few hours and then having lunch. I would possibly be on a new project after lunch until dialing time was over. I did get promoted to data entry, which I enjoyed despite the overnight work hours. However, data entry is very strict with time limits and speed. I was not able to hit the speed targets and was subsequently let go. I do not regret my experience, but I am not in a hurry to work at another call centre.
Pros
Lots of great work incentives, decent pay, room for growth
Cons
Outgoing calls, bothering people, being yelled at by respondents, on call shift work
Great for students but not long term
Interviewer (Former Employee) – Montréal, QC – 10 February 2018
I did not enjoy my stay at this company, the job was too repetitive, boring and the goals we had to meet was unbelievable. There was no connection like the other job that I got next, no time to bond with other workers. Its good for students, very flexible with time but it was an annoying job to do because customers would hang up on 95 percent of the calls.
Nice Environment
Market Research Interviewer (Current Employee) – Toronto, ON – 9 February 2018
We fired all the people that worked for agencies. So dont apply via agency. Hours are ok but stressful when you dont reach the number of completes you need then they send you home...keep looking for more work!!! People are nice but management needs a bit of a makeover...They fired the last manager that was there because she mishandled alot of stuff..another supervisor punched the wall and got fired too...stress stress stress
Average Organisation
Market Research Interviewer (Contract) (Former Employee) – Toronto, ON – 7 February 2018
It was okay for a temporary job as the hours of working was flexible. However, your shifts got cancelled at last minutes so many times without being informed in advance. Also supervisors never know what is going on in the office. They barely can answer the questions regarding work. Being sent home from time to time when the projects are suddenly out..
Pros
flexible hours
Cons
poor management
Not a good place
Market Research Interviewer (Current Employee) – Moncton NB – 31 January 2018
Seem to annoy most people you call and get yelled at constantly by them. More than half the time the equipment used to make calls is broken. Chairs are always broken too.
Pros
Nothing
Cons
Short Breaks, Sit it one spot for what seems like forever.