Nuance Employee Reviews

Busy days at work, great team mates, learning new technologies a norm, managers help you grow, although there may be one or 2 who don't let that happen

Pros

Good team mates, good benefits, flexible schedule and WFH when needed

Cons

Needed to add extra hours for special requests, needed ASAP

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great place to work

Software Developer (Current Employee) - Montréal, QC - 26 June 2023

great benefits and friendly colleagues. great office location and amazing perks. Work life balance is good able to make time for personal life and not be overly stressed out.

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productive and fun place

QA Automation Engineer (Former Employee) - Montréal, QC - 1 May 2023

Worked as a QA automation engineer on a contract role. Met with great people who were passionate about the work and loved the work. Great place to work with good work-life balance

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Bad

Medical transcriptionist (Former Employee) - Work from Home - 7 August 2022

The job was not good. They don’t care about you at all. There are no benefits and you have to work lots of hours just to make the bare minimum. I don’t recommend this at all. I quit because I couldn’t live on that money anymore

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Great place to work

Manufacturing Engineer (Former Employee) - Waterloo, ON - 3 August 2022

Birthdays to work they have good products that people want. They treat people with respect with awesome benefits and downtime to recoup from some time stressful job

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Insights into Nuance

Based on 5 survey responses

What people like

Clear sense of purpose
Time and location flexibility
Ability to learn new things

Areas for improvement

Fair pay for job

Nice place and nice people.

Software QA Tester (Former Employee) - Montréal, QC - 2 February 2022

The work place is in the heart of the city. It is very easy to take the public transportation to get to the office. The view of the office is good and you can see the most part in downtown.

Pros

Free coffee and tea.

Cons

Not easy to grow in the team.

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No communication and no work

Medical Transcriptionist contractor (Former Employee) - Calgary, AB - 6 January 2022

Hired on a contract for hospital and never got any work. Asked supervisor several times when I might work, was told more senior employees get the work first. Asked to be put secondary account and got nothing from several attempts to communicate from supervisor. Talked to another supervisor about a secondary account. No further communication and no work- had to find another company altogether. Unprofessional poor management with zero communication

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A very nice company to work with!

Software Testing Intern (Former Employee) - Montréal, QC - 27 October 2021

Nuance is a very nice company to work with. I love everyone here. They are super friendly and helpful. Of course there are different types of people everywhere - but at Nuance, you will only have to meet a tiny portion of not-so-nice people because most of them are really cool.

Pros

Flexible work hours, well paid

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Great people to work with. Easy to connect with and answered questions very quickly

Medical Language Specialist - Transcriptionist (Former Employee) - St. Stephen, NB - 6 August 2020

I worked on 4 different Radiology accounts over my 9 years with Accentus/Nuance. I was eventually transferred to Team Lead on all of the accounts and was always treated very fairly.

Pros

Work From Home

Cons

none

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Enjoyable job. Team members were easy to get along with

Medical Language Specialist (Former Employee) - St. Joseph, ON - 29 May 2020

I LOVED working at Nuance!! I unfortunately had an accident which resulted in some serious health issues and am better now and plan to apply for any new positions that may arise. Hopefully the right position will come along soon.

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Horrible company to work for!!!

Medical Transcriptionist (Former Employee) - Home based - 13 May 2020

Disgusting company to work for. Treat employees like trash. Everyone is disposable. They pay peanuts compared to competitors. And the supervisors tend to be stressed and overworked!

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Horrible place to work

Medical Transcriptionist (Former Employee) - Work from Home - 4 May 2020

Nuance is a horrible place to work. The rate of pay and the demand that they place on their medical transcriptionists is disgusting. They tell us when we’re hired that we can do part time work, but in reality that is a lie. In order to make a decent living, you would have to work more than 10 hours per day at a rate of pay that works out to be less than minimum wage. I will say, however, that my Team Leads and Supervisor were awesome and I learned so much for them. I only hope that they were treated better and compensated better than we (the medical transcriptionists) were. The only pro to working here was the ability to work from home. Other than that, I definitely do not recommend working at this company.

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Not a good company

Medical Transcriptionist (Former Employee) - Home Based - 22 February 2020

Worked at Nuance for about a year. Got I’ll for 2 weeks and spoke to my manager. Then they fired the manager and told me that because I didn’t work for the 2 weeks I will no longer have employment with them. No understanding whatsoever

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Frustrating and demoralizing experience.

Registered Medical Transcriptionist (Former Employee) - Work from Home - 20 February 2020

Biggest problem was the many ESL dictators who were next to impossible to understand, leading to very time-consuming reports, leading to very low net income. Even the English-speaking dictators could be so inconsiderate— i.e. mumbling, eating while dictating, dictating sooooo fast that it’s impossible to understand. Seriously, do they not get that there is a human at the end of this process? All this with the pressure to achieve 99% quality rating to get the minuscule bonus. Only bright spot was the team leader who was very fair and supportive.

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Flexible Timings

DevOps Intern (Current Employee) - Montréal, QC - 5 February 2020

Great place to work and team is so friendly. The hardest part of job is to learn new technologies but even though its challenging yet you will gain experience in working with cutting-edge technologies

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home based job

Medical Transcriptionist (Current Employee) - Home Based - 29 January 2020

I like the flexibility in my job and that I was able to work from home and so could be there for my kids when needed. I recommend this job for those who are looking for extra income

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Heavy work load, bad pay structure

Medical Transcriptionist (Former Employee) - Home based office - 9 January 2020

It was convenient to work from home. However, the pay wasn't good, especially where you need to be certified. Sometimes it would work out to below minimum wage.

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Good job for salary supplementation.

Medical Language Specialist (Current Employee) - Home Based - 9 December 2019

This is a good job for supplementing another salary. The pay grid is tough. You have to achieve 100% per week in order to get a decent wage. If you are lucky to get onto an account with easy speaking doctors, you will do fine.

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Nuance is a terrible place to work

Transcriptionist/Administrative Assistant (Former Employee) - Work from home - 4 October 2019

I began with this company before they were purchased by Nuance. When I was working for Accentus I had regular clients I typed for every day and was making very good money. Once Nuance purchased Accentus, they took away our regulars and put you into a pooling system where it's basically the luck of the draw. I was working three times as many hours for 1/10th of the pay.

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Good work to gain experience.

Medical Transcriptionist, Contract (Former Employee) - At home - 25 September 2019

I like the set hours of work but more flexibility would be welcomed. Management provided support. The culture was fine as you work from home. The hardest part of the job is deciphering thick accents in speech, having to reconstruct sentences to make sense as this is very time consuming, and wasting time to look up maps for addresses to confirm spelling, etc. The most enjoyable part of the job is working from home.

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loved it

Medical Transcriptionist at home (Former Employee) - Home Based - 11 February 2019

I loved it...I switched jobs but hoping to return to Nuance one day! They are awesome! a lot of support and so much help. You can work anytime as long you meet your requirement for the week.