Norwood Child and Family Resource Centre
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Norwood Child and Family Resource Centre Employee Reviews

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Canada16 reviews
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4.0
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Advancement and job culture was most atracticve feature of NCFRC.
NCFRC provided me working platform to utilize my teaching and day care skills to play a role of Early Childhood Educator and also a job satisfaction with further training and workshops to gain more skills and knowledge.
Pros
Trainings
Cons
Sending to new places for home visits.
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5.0
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Strong Collaborative Workplace
Excellent team work and training with meaningful work. I really enjoyed working here both for the professionalism as well as the opportunity to help others.
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2.0
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Micromanaging
Micromanaged and unwelcoming environment. Do not trust staff to do their jobs. If anyone disagrees with management they are fired. Frontline staff are amazing :)
Pros
Good benefits
Cons
Unwelcoming
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5.0
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Amazing people who are dedicated to improving the lives of children and families.
This organization is doing amazing work in the community. Their goal is to support early childhood development and to support caregivers to be the best they can in parenting their children. People work hard here, but there is a lot of fun and laughter as well. Everyone is so dedicated and passionate about making life better for children and families. The salary is very good for a non profit, but the benefits are phenomenol. Full prescription coverage, massage, dental, vision, RRSP, etc. Plus 2 weeks off over Christmas and 1 week off at Spring Break (all paid) on top of your regular 2 weeks of vacation.
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5.0
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Supportive team environment that makes a difference in the lives of children and families.
A positive environment when staff support one another in day to day work with children and families. Such a great team that makes you feel that you are working within a large family. Support from management through one on one conversations both scheduled and unscheduled. Workplace culture is one that makes a difference in the lives of children and families.
Pros
Strong Team Environment
Cons
None
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1.0
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The bullying from Executive Director is not ok
The duties were always changing.Not what you are hired to do.Very tense, unable to ask for help as the work is too much to accomplish in a day. If you can't do the job, then you are stupid and weak. Not good morale, very upsetting circumstances when dealing with other staff. Looking for a more supportive job in Administration.
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1.0
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Toxic work environment
Commonplace favouritism among leadership, ever changing expectations and support, tense work environment. Coworkers not always up to supporting each other.
Pros
Vacation time
Cons
Work life balance, support from anyone around you
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3.0
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So much potential to be a good work environment but..
Amazing place for families and children but the work environment can be toxic and bullying is common in upper management. Despite staff bringing concerns about a specific manager forward they are promoted and other staff are bullied in to leaving.
Micromanagement is a major issue as well.
Pros
Good benefits, great opportunity to support families and feel good about the work you do.
Cons
Environment supports bullying behaviour
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5.0
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Great work place for casual staff
I cannot speak to the other reviews as I was a casual staff. For a registered charity, the Norwood Centre paid a generous wage, noticeably more than I received working at other charities.

The environment was amicable, and the staff were all very friendly. They always greeted me and came off to me as a group that looked out for each other. There was always healthy food available, there was a lot of support and assistance as I worked in all of child minding, kitchen and reception.


There were many opportunities to advance career wise. Many casual staff that I worked with moved onto family support positions. I was venerously offered the teaching position as an early childhood educator, but did not take it for my "dream" job.


I could tell that most staff were very passionate about providing services for families in need. Overall I think the Norwood Centre is a great place to work.
Pros
Work environment, passion, making a difference
Cons
As a casual staff, hours were only plenty if you were willing to work in all positions
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4.0
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Supportive and Collaborative
Resources are readily available to facilitate your work. Supervision and support is accessible. Pay is reasonable. Sometimes work life spills into home life.
Pros
Well supported
Cons
Work life balance
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5.0
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Fantastic Company
A great and small organization to work for. Th staff thee are wonderful. I enjoyed working with and to get to know them. They are passionate about supporting families.
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1.0
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Unprofessional and mean spirited
Job description altered after interview.
Salary in contract was different to the one stated upon job offer, so were working hours/times and location of office space.

First day of work I was ordered to stay home as management had not yet discussed a plan of action for this position although it was not filled for over 6 months.

Meetings were cancelled, changed around or supervisor late.

In week 1 job description was changed again about 3times by supervisor without having discussed it prior with management.
Cons
Unprofessional and toxic work environment
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Official response from Norwood Child and Family Resource Centre
23 November 2017
Thank you for your comments. As we strive for excellence within our organization, we review all feedback and implement strategies to continually improve.
2.0
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High value placed on client services
Tense work environment with few office space so most administrative duties must be completed in shared computer rooms with about ten computers and ten co- workers at a time entering daily data. High value placed on client/childcare excellence and family support. Low wages for frontline workers but great vacation days. Managers dismiss frontline workers pretty easily. Asked to perform duties not in job description. Lots of snacks available everyday.
Pros
Food, vacation, parking
Cons
Offices, job security, wages
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2.0
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Staff scared to approach management
Lack of independence, limited support, unfriendly management.
Work environment was tense. Staff had limited independence with their schedules.

Staff were frequently asked to perform duties that were not relevant to their job and overshadowed the main job.
Pros
Healthy snacks available frequently
Cons
Too many evenings and weekends of work required.
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5.0
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Productive and fun
Peoduxrive and fun great team environment with staff you learn a lot at this position and meet great families great pay and benefits and a great learning environment
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5.0
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Family-oriented, great resources for the community - staff great to work with
Always arrived early to talk to staff before we all head to our stations,,the cook would have fresh coffee and sometimes a treat! Great place to work, the Director was awesome - everybody helped out everybody - the hardest part was leaving to work with sister company, Clareview Head Start (another great story too)
Pros
free treats - varied from clothing, fruit to baked goods
Cons
wage isn't up to market speed
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Overall rating
3.4
Based on 16 reviews
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Ratings by category
3.7
Work/Life Balance
3.9
Salary/Benefits
3.3
Job Security/Advancement
3.4
Management
3.2
Culture
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