Working at Northwestel was the worse than working at McDonalds when I was 16. This company is totally corrupt. They have no interest in serving their customers let alone paying techs competitive salaries and providing training opportunities to increase operational efficiency. The only time Northwestel will increase investment into their infrastructure (more work for techs) is when the Feds will pay for it. Even then Northwestel prefers to subcontract the work instead of allowing the qualified Techs do the work. Management is incompetent. Their aim is to provide the lowest standard of service in order to cut operational expenses. Basically, when Bell became their primary shareholder, the gravy-train was over for the top brass. They literally determine bonuses by sitting around a table and talking about their teams. Bonuses are based on if the manager likes you and not how well you work or meet your targets. Please do not put yourself through the unnecessary stress of working for such a toxic, corrupt company. In addition, the Union is completely useless and will always side with Management in matters where Management is in the wrong. That’s how they keep Techs ‘in line’. Intimidation, suspicion, and coercion.
Everything about how this company is managed.