Northstar Auto Group
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Northstar Auto Group Employee Reviews

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3.0
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Mostly good
Some really backwards ways of doing things, Dispatching via manual manipulation of physical repair orders in bins. Appointments booked on giant paper spreadsheets. Upper management stone cold. Owners nice. Lower management can be easily manipulated by their staff. Employees almost all great. Watch out for the backstabber in the service department.
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1.0
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Worst HR & Management
This place is a joke. I have never seen a company where HR blatantly lies to an employee as much as they do at Northstar Ford. I also witnessed employees getting insulted in front of other employees and customers by HR director. Management is only concerned with the numbers. They don’t care about their employees’ wellbeing. Steer clear of this company and work somewhere else where you are valued and appreciated.
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1.0
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Terrible place to work
Expect to work over 60hrs a week with no time off constant revolving door of people/managers arrogant owners that care very little for their employees
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1.0
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Difficult work environment
Commission based, competitive, abrasive work environment, must be aggressive in sales, continual customer contact, continually micro managed, intimidated.
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1.0
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This place is a JOKE!!
Management here are cowards. They only like you if you are involved in all their drama. A food work ethic and loyalty mean nothing to them. You only advance here if you buy your vehicles from
Edmonton or Dodge and snow up late. Huge turn around of staff and it’s apparent why after having worked there. They tend to get rid of people who want to have kids. So many have lost their jobs because they got pregnant.
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1.0
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Bad
Not good at all. Once someone has a problem with u the find a way to get u out the door. Not great for job security they go throw so many people. Push push no give
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3.0
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Detailer
Work was fun, long and hard. Manger of the detail department should not have been in the position she was in. On your tail the whole time and didn't know how to correct issues properly. Properly trained management would make this job more enjoyable. Wages are normal considering it is in Fort Mac. Flat rate no matter what.
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5.0
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Great place to work
Great staff and team member,very family oriented .if your looking for a very family oriented place to work and AWESOME supporting Management and strong leadership.
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1.0
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Hr and management are bias
Don’t work for this company , you’ll
Be treated like s@@@t every department

Manager are bias,take good care of their

Best friend and budz, I won’t work for this place
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4.0
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Lots of Learning Experiences
This job was eye opening. I discovered what I enjoyed and what I didn't in a job. There was great people, and ones I didn't get along with just like any other job. I found it hard to have a work life balance due to the shift work.
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4.0
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Great place to work if you enjoy manual labour and are a hard worker.
Fast paced work environment with friendly coworkers and staff, allows for the opportunity to become a harder worker if you have the desire to do so. Working in detail has provided me with a stable income and better people skills.
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3.0
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Team players, if you fit in
Great group, if you get to be part of the inner politics. Not everything, is as it seems with this company. Some of the staff is nice, but there is so much negtive behaviour that doesn't get checked, and is allowed to carry on because of "Top Preformers."
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1.0
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Run... do not walk... run away
Northstar ford has a reputation in the automotive industry, and not in a good way. The coworkers you will work with here will be manipulative, bossy and just straight up ignorant, and if you fit in, maybe nice to your face. Sales is a revolving door and for a reason, they have probably the worst pay structure in this city, not to mention they are the lowest volume in Calgary in service, parts and sales. Employee pricing here is an absolute rip off. HR is probably the worst i have ever seen and they will not have your back unless you are a manager. You will be called names by the HR manager and be belittled. Blatant favouritism runs hard here across every department, and if you are the favourite you’ll get the best deals and jobs in the shop, and if not, you are hung to dry. Management is unprofessional and not fitted for their roles and it shows in customer reviews and satisfaction surveys. Hiring process is laughable, and it obviously doesn’t work as turn over is through the roof. Benefits are fine and on par with other places, pension matching is nice, but that is it. Do not trust anyone at this dealership ever, and i would Never waste my time here again. If you are a talented individual with experience, they don’t care and you are better going literally anywhere else. I wouldnt Come back to this place if it was the last job in the city. There is 10% good people, and 90% people who should be cleared out on.
Pros
Short Saturday hours
Cons
Read review
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2.0
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Detail Run by mob (a waste of time)
Tips to get along:

1. Don't act like your professional and expert on whatever you do. That's a read light.

2. Don't go and talk to HR about your concerns. Coz they come for you anyway in unexpected and very unusual way.

3. As per management, work like a fast food crew. And don't get late even once. Hr and manager will be calling your attention instantly.

4. Don't be friendly to everyone while you ignore/avoid your manager. Management will write you up every month and ask you to pass your resignation.

5. Don't talk to anyone even to what you think your friend about management. The walls have ears.

6. Expect being blamed for managements mistake. Once your in the red light you'll be confused on what to do just to keep your job. HR and Management will set you free.

If your looking for a place where employees come and go then join the club.

Flat rate and toxic place plus your lucky to reach 12 hours a day. Due to the time they provide per work order. Like i said work like a fast food service crew.


Overall: not a healthy environment. It was once a great place to work until they change the management. Again management ignores and won't listen.


Disclaimer: this review is only for detail management.
Pros
From CEO, sales managers to sales staff are very friendly. As well as the service staff
Cons
Management treats you like 💩
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1.0
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Avoid
If money is your number one priority then consider this dealership. Beyond that this dealership group led by unprofessional managers should be avoided. Hr works for the managers and not the employees. Morale is very poor. If you cant swear like a sailor youre not going to fit in
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5.0
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Fun work environment
Northstar Ford is and was a great place to work! For the most part everybody there treats you like family! Managers and H.R. care about their employees!

I would highly recommend working for Northstar Ford!
Pros
Treat you like your part of a family
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1.0
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toxic work atmospher
management are friendly in and out side of the work place with the very staff who do the pushing around. constant gossip and hard working people who are fearful for thier jobs. turn over is rapid because of this and have nothing good to say about the way these issues are being addressed or dealt with by both service management team and the HR department. apply with caution and have a back up plan
Pros
close to the train
Cons
your mental health
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3.0
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Pays very well. Not as well equipped
The hourly pay is very high. Which is good for morale, but not so great for quality of work. People care more about getting paid and the vehicle out the door, than doing the job to the best of their ability. And a lot of issues get swept under the rug, because the shop does so well financially. The hours are a bit long on night shift and switching 2 weeks nights/2 weeks days is a bit of a drain. I'd rather get a bonus and stay on nights, then switch back and forth. The shop is a bit of a mess, and not equipped as well as it should be. Maintenance for shop equipment is lacking as well. The shop personnel work pretty good as a team, but behind the back complaining happens too much. Makes it hard to have strong morale, when people bicker behind each others backs instead of having an adult conversation.

Overall, not a bad place to work. But, not great either.
Pros
Fairly laid back work environment, and the pay is very good.
Cons
Long night shift hours. Shop maintenance isn't "ideal".
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1.0
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Epitome of sleazy car sales tactics
Little to no quality sales training.
No work/life balance at all is encouraged here at all. The only plus in this role is the decent benefits.

The management talk a good talk, but never follow up.

Toxic environment and the management "unofficially'" encourages stealing customers from other sales reps.
Pros
decent benefits
Cons
Toxic work environment
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2.0
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good place to work if you like to be just a number
if you like to be treated as just a number this is a great company to work for. there is an extremely high turn around for technicians. and because of that techs get treated like they are just another tech that wont last long. the different branches in fort mcmurray are like working at different company's.
Pros
good pay
Cons
flat rate only
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5.0
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Automotive Sales
Strong senior management with clear focus and direction for the company. Good sales team with minimal turn-over and a great team atmosphere to work in.
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Overall rating
2.7
Based on 46 reviews
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18
Ratings by category
2.9
Work/Life Balance
3.5
Salary/Benefits
2.5
Job Security/Advancement
2.5
Management
2.7
Culture
Northstar Auto Group Reviews by Location