Northstar Auto Group

ABOUT US

Welcome to Northstar Ford Auto Group! Our team would like to thank you for visiting us. We carry newcars and used vehicles as well as other makes and models. We proudly serve the city of Calgary, Cochrane, Fort McMurray and the surrounding communities.

We the people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Our first and foremost goal here at Northstar Ford Auto Group is to make your car-shopping experience to be the best.

We proudly offer the very best in new and pre-owned vehicles at Northstar Ford. We maintain an easy-to-use searchable online inventory for customers to start their search. Or talk to our sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service and repair department. No job is too big or too small for them. Finally, chat with our financial department. They’ll make sure you get the right car loan or lease for your budget.

We look forward to serving you in all your automotive needs at Northstar Ford Auto Group!

WE'RE HIRING!

We choose our team mates carefully; we consider, like most companies do, what knowledge and experience a candidate brings to us. And we look for people who are results driven and enthusiastic, but WE ARE DIFFERENT because we truly are interested in people that line up with who we are.

3.5 Billion to be spent on construction activity in Fort McMurray. We need "Ford Automotive Technicians" to move here now! Are you a Master Certified Ford Technician or on your way to becoming one?

Does your current employer pay you up to $63.25 an hour plus efficiency bonus?

Does your current employer have benefits that are unheard of in the Automotive Industry?

Did you know you could qualify for up to $24,000 in housing allowance?

Do you think Fort McMurray is slow or unstable because of oil prices? Not true. We need people who want to earn a great income and become part of the community. The 3.5 Billion is just on construction so can you imagine the spin off from that!

Do you think it costs more to live in Fort McMurray? Not with the stats we have, let us show you why! This is not a trick and we’ve been here since 1995 and have never seen it before. Want to retire quicker? You can, let us show you how!

We spend more on training than any other Ford Dealership in Canada!

North Star Ford Auto Group has been in this community for over 20 years and is one of the most successful dealerships in Canada, we aren't going anywhere!

SO WHO ARE WE, WHAT DO WE BELIEVE?

We choose our team mates carefully; we consider, like most companies do, what knowledge and experience a candidate brings to us. And we look for people who are results driven and enthusiastic, but WE ARE DIFFERENT because we truly are interested in people that line up with who we are.

~ We believe each employee is a mature and responsible adult who deserves the full trust and respect of the company and coworkers.
~ We develop and maintain compensation and benefit programs that are competitive within our industry and the communities in which we operate.
~ At all times we will encourage an atmosphere of open and honest communications; to us at NORTH STAR, we believe that “Authenticity is Attractive”.
~ We will leave the community better than we found it by actively participating and supporting local charities with both donations of time and money
~ We will promote “Your Health is Our Wealth” by providing our employees with assistance for fitness memberships as well as access to other health and wellness programs through our benefits provider.

NORTHSTAR FORD: THE WAY THE EXPERIENCE SHOULD BE

We the people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives.

North Star Ford Sales Limited offers many automotive products and services to our Fort McMurray area customers. From quality new Ford & Lincoln vehicles to used cars, we know anyone looking for a vehicle near Fort McMurray will likely find what they want at our dealership. We carry a comprehensive line of Ford & Lincoln vehicles, including the F-150, Super Duty, Escape, Edge, and Fusion making us a good choice as your Fort McMurray Ford & Lincoln car dealer.

Our services include trusted Ford & Lincoln car repair, original Ford & Lincoln auto parts, and auto financing to help our customers purchase the car of their dreams.

SERVICE DEPARTMENT

Trust your Lincoln to our Service Department. Using equipment specifically designed to diagnose and repair your Lincoln, our Technicians are trained by the manufacturer to be specialists on Lincoln vehicles and technology. Your Lincoln deserves the best and our Parts Department supplies parts engineered by the experts who designed the vehicle and are backed by the Lincoln Motor Company. Our trusted Service Advisors will inform you of the manufacturer’s maintenance requirements for your Lincoln and will use a comprehensive Vehicle Report Card to alert you about what needs attention now and what can wait.

DETAIL CENTRE - FEATURES

~ New state of the art facility with heated floors.
~ We use all Eco Friendly/Biodegradable cleaners.
~ We have 5 high pressure bays for cleaning!
~ Our building was custom painted white (floors and ceilings) to make sure the bays are well lit.
~ We also use clear curtains so it doesn’t create any shadows that will affect the finishing of your vehicle.

CONTACTLESS SERVICE DEPARTMENT

Northstar Automotive Group has implemented internal procedures for the safety of our Customers and Employees. Below is some information to give our Customers choices should they want to limit contact with others in their day to day lives.

Contactless Parts Pick Up for Wholesale or Prepaid Parts Purchases:

When you let us know that you’re on your way to pick up your parts, we will have a designated area in our Stores for you to be able to pick up your order without having to come right into the store. Just call us and let us know when you are coming.

Contactless Deliveries for Wholesale or Prepaid Parts Purchases:

Should you choose to have your parts delivered, just let us know where you would like them dropped off. We will follow your guidance and call you when the delivery has been made. Just let us know if you’d like your delivery done this way and tell us who to call.

Contactless Service Department Drop Offs:
In the event your vehicle needs servicing or repairs, we can ensure that you don’t need to enter the store – and we encourage it. We will contact you to pre-write your Repair Order, review your maintenance history, check for any recalls and email or text you all the information prior to your appointment date so you can review it to ensure it’s accurate.

To drop off your vehicle, all you have to do is go to our ‘After Hours’ secure drop box – even during the day. You’d just complete some brief information on an envelope, place your keys in the envelope and place the envelope through our secure storage Drop Box. You’ll already know who your Service Advisor is, so we’d just ask that you call them and let us know your vehicle is with us and we’ll take it from there.

Contactless Vehicle Pick Up’s:

When it comes time to pick up your vehicle, a member of our Service Team will call you to review what was completed with your vehicle and make payment arrangements, if applicable. At this time, we will be accepting Credit Card payments over the phone.
We will email or text you your completed paperwork and payment receipt, secure your keys in your locked vehicle and ensure your vehicle touch points are sanitized. For your peace of mind, we will spray and wipe all of the following surfaces with Sanitization Spray prior to your arrival:

o All Seatbelt buckle and straps.
o All Door handles and tailgate handle
o Seat adjustments
o Touch screen and temperature dash, center console handle
o Window and side mirror controls
o Rear view mirror
o Steering wheel, turn signal and wiper levers
o Gear dial or gear shifter stick
o Cupholders
o Door key pad or door lock button after locking the vehicle

We have other options if you have to come into the store to drop off your vehicle but rest assured, we are observing physical distancing and sanitization procedures and working to ensure you’re in and out as quickly as possible.

And please know that if you do need to come into the Service and/or Parts Departments we have also put procedures in place to eliminate or minimize any contact. We have tried to think of everything from putting barriers on our debit machines to regularly sanitizing our facilities, workspaces and vehicles for customer pick up.

Your safety is paramount to us.
If there is anything, we can be doing to support you and your family’s vehicle needs, we are there for you.


Stacey James
Vice President, Service & Parts Operations
Northstar Automotive Group
sjames@northstarfordlincoln.ca

NORTHSTAR FORD LINCOLN

About Northstar Auto Group

WELCOME TO NORTH STAR FORD AUTO GROUP!
We proudly offer the very best in new and pre-owned vehicles at Northstar Ford. We maintain an easy-to-use searchable online inventory for customers to start their search. Or talk to our sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring
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Claimed Profile
Headquarters
North Star Ford Sales Limited
540 Memorial Drive
Fort McMurray, AB T9H 4V9 (Fort McMurray, AB | Fort McKay, AB)
Employees
51 to 200
Industry
Links
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NorthStar Ford Lincoln
NorthStar Ford Sales
Northstar Auto Group website

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