Northern Micro
3.7 out of 5 stars.
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Northern Micro Employee Reviews

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Canada13 reviews

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3.5Work-life balance
2.8Pay & benefits
2.4Job security & advancement
3.3Management
3.3Culture

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Good place to start

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The company was ok, but the political side in the work environment was very taxing. The staff was amazing and helpful, and the company was a good place to start for any physical work in the future.
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Great work environment, friendly employees & awesome benefits!

Northern Micro is a great place to work. You are always greeted with a smile by your co-workers and owner and the environment is fun and relaxed. The benefits package is extensive and management is understanding/flexible.

Pros

Benefits, lots of BBQs/lunches, staff perks/parties, competitive salary, friendly staff.

Cons

Location not super central, cubicles
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Solid company, smart people, long-term employees - maybe a bit oldschool

I've been with NM for over three years, and it's a pretty good company compared to others I've been at (big companies). It's not a huge corporation with lots of CYA politics and fiefdoms - but it's also not some scrappy small company struggling to make payroll every month. The company got bought out last year, and honestly there hasn't been much changes, no one got fired, and seems like there's even more work than before! Most everyone sticks to a standard work schedule - managers and some others do stay past 5PM regularly. There are some roles which obviously really structured, and others which are way more flexible. Sometimes overtime is needed but the work is steady - my boss has always been pretty flexible when I need time off to take care of my family. Most of the managers have been with the company for a long time. They know the processes and systems inside and out, and know what they are doing. They are approachable, but can also be strict at times with following process. They have always been open to my suggestions, but they have better experience than me, so I trust their decision if they don't want to adopt my idea. I'd say the company is well run. A bunch of supervisors or managers all started at or near the bottom, which I respect a lot, but they are here for so many years - like soooo many... maybe 10+ years minimum (I dunno) - I hope one day I can get promoted too. Culturally, its definitely not young and hip, but it's definitely not old school stuffy corporate either. Like any company with multi-generation, really. Work space is mostly standard cubicle - 

Pros

Nice people, steady company, BBQs, not small but not huge

Cons

Not a super sexy industry that gets lots of attention (like Shopify)
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Internal company politics create difficult work atmosphere.

NM is a typical small company trying to make their public image appear larger than in reality. At NM all decision making is performed by one individual who is biased towards the few employees protected within an inner company circle. The inner circle employees receive in return benefits and privileges that other NM employees never will, even though everyone in the company contributes to the overall performance. Although NM has achieved some success in the past, a long period of stagnating growth has allowed similar companies to outpace NM. It must be understood that a company that labels itself a manufacturer, but is really just another computer assembler, will always choose the erroneous path of selling anything by using the "Smoke and Mirrors" method.

Pros

Expense claims you will never have to validate.

Cons

The inner circle receives lower product costs to help them achieve their performance objectives.
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Comment

 – 29 January 2019
Thank you for your review of your employment experience at Northern Micro. We are sorry to hear you had a negative experience working with us. We want to take this opportunity to address some of your claims that we find concerning.Northern Micro employs over 65 employees, with staff in Toronto, Ottawa, Montreal, Quebec City and Halifax. The company strives to be a meritocratic workplace, where strong performers are promoted with increasing levels of responsibilities. In fact, we are proud to state that four managers on our management team started their career at Northern Micro in entry-level positions.Since 2014, we have grown to become one of the largest IT Solutions Providers in Canada, and one of the largest in Ottawa. The latest CDN (Computer Dealer News) Top 100 Ranking for 2017 places Northern Micro at 14th overall, compared with 27th in 2014. We also have won many awards from our OEM partners and trade journals: CDN Client Solutions Provider of the Year for 2017, Dell EMC Partner of the Year, Server for 2017 and HP Inc. Personal Systems Partner of the Year for 2016 – to name a few.Our corporate strategy is set by the president of the company, while all department managers and their staff are fully empowered to make decisions that move the company towards accomplishing our mission and values.While we continue to assemble our own Spirit brand of PC, we have been reselling solutions from our OEM partners such as Dell EMC, HP Inc. and Microsoft making us unique in the marketplace. As well, our company is managed under a ISO 9001:2015 certified Quality Management - 

Not well Structured

The company is not well managed, I went to the manager for help and ended up losing my job... My advice don't waste your time or energy here... Take the other Job offers!

Pros

Good Pay

Cons

Poorly managed
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Comment

 – 29 January 2019
Thank you for your review of your employment at Northern Micro. We are sorry you had a negative experience working with us.We looked into your particular case, and learned that Northern Micro did not terminate your employment with us, but rather, you decided to resign from your position. All employees are encouraged to speak with their direct supervisor, or approach HR with any concerns, and we do our best to accommodate the diverse needs of our employees. We have a diverse work force and proud of it. Northern Micro operates under our Quality Management System, certified to adhere to the requirements defined by ISO 9001:2015. Our QMS clearly defines a set of processes, procedures, policies and work instructions at all levels across the company.We do take responsibility for the fact that you were hired at the height of our busiest time of year, and that did not set you up for success – as a result, we have adjusted our hiring practice to make a hiring decision well in advance of expected seasonal increases to allow sufficient time for training.

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Great Place to work!

This is a great place to work where everyone welcomes you and the stress levels are low which enables staff to enjoy their jobs without being overwhelmed.
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productive and fun workplace

Production area, office area. the both make me feel that i am in my family. This is a very good workplace. But i still want to become a model an i think start working in a store place would help me out.
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High volume of productivity, with many staff appreciation events

- Very high paced work environment - Approachable management - Many events for communicate with staff in various departments, in order to resolve discrepancies. - Over 50 expense reports processing bi-weekly - Not competitive salary.
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Comment

 – 29 January 2019
Thank you for your review of your employment with Northern Micro. We are grateful for your positive feedback with regards to our work environment and management.We recognize we have work to do to expedite expense report handling. We are in the process of finding and evaluating vendors with the best solution for our needs.We also recognize the need to improve our compensation to employees, and have increased our medical, dental, vision care, and health care spending account benefits package to be competitive with our industry.

Good learning experience and great people.

Easily got put under a coworker's wing that I would consider a friend. From the conversations I've had with the people around me, I can tell they are all kind and generous. I would want to come back simply because of the environment. The work itself was great and coming from lectures from school to real work experience is great. I learned a lot about the inner workings of quality assurance and also a little bit of user end and network architecture from their own setup.
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Productivity and fun

the most user freindly company I worked in with a real family spirit, they provides all the training courses that is needed for the work
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Great place

Good positive work environment, friendly and very helpful co-workers . Understanding and helpful employer. Great work place.
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A great place to work if you have the right skills

I have never had a better workplace. Those who knew what they were doing and kept the work flowing quickly found their place. Those who did not were quickly out the door. There is lots of opportunity to learn if one is willing. Jobs were accomplished with minimal supervision, and the work was always enjoyable. Unfortunately, Northern Micro only pays minimum wage and hires a lot of temporary labour, as they are a government contractor that frequently goes through periods of little to no work volume.

Pros

clean lunch room, workers are treated well, summer bbqs

Cons

hard to get to by bus, low pay
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confide independant work opportunity

• Put together a promotional advertising campaign (scripts, calling list, follow up mails)• Send advertising e-mail using constant contact software.• Inform a variety of clients by phone and thru email of new promotions available.• Create contact list using GED's.• Give up dates on previous calls and sent emails.• Review and respond to call reports on a daily basis.• Classify and archive costumers Information’s.• Follow up on outstanding quotations• Translate text, email, reports in French and English• Maintain various Databases (price list, configuration, parts lists, trade agreements)• Assist in project management and marketing• Assist in the creation and maintenance of various reports

Pros

very social work place

Cons

not a very convenient location
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Overall rating

Based on 13 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.3 out of 5 stars for Culture

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