Nortel had great technology and a great culture. When we grew the company and were having great success we hit a bump when the administration changed in 2000. The DEMs and REPs had totally different view of the telecom market....in 2000 Bush cancelled the 8 year project - 1996 Telecom Reform Act - also he replaced Kennard with Powell and that began the downfall of Nortel. Our new markets disappeared, and our old customers simply purchased unused equipment from the now defunct new customers...
When Nortel started to downsize, rather than keep all of the people that helped build the company and were out in the trenches trying to fix things, they got rid of them and kept the guy that went to lunch with the manager...in effect, they kept all of the add-on employees vs. the employees that built the company. This 'practice' was amplified further after each round of layoffs until ultimately, there was no one left in the trenches and just useless management tools.
Grew too fast and died