Working at Nordstrom: Employee Reviews
Review this companyJob Title
All
Location
Canada439 reviews
Sort by
Found 439 reviews matching the searchSee all 14,587 reviews
Kinda monotonous
Logistic and fulfillment processor (Former Employee) - Vancouver, BC - 13 June 2022
Indeed featured review
The most useful review selected by IndeedIt’s okay to work in this place if you need something you can kill your time with. The hours you get a week depend on sales and customer attendance. Wage is close to the minimum and there’s overtime opening in holidays and rush seasons. Management is ok. They’re always keeping track on you.
Was this review helpful?
Fair work but expectations need to be managed
Logistics Processor (Former Employee) - Toronto, ON - 20 June 2022
Pay is fair and the work-life balance is reasonable. As a retail company, sales are expected to be a priority but support teams were treated unfairly. During COVID lockdowns, support teams were what kept money coming in through E-Commerce and Curbside Pickup but once restrictions lifted, support team hours were immediately cut. Some seriously unreasonable workloads were expected to be completed as well. Overall, great role if you have other things planned on the side otherwise it's not worth the pain and stress of growing with the company. Support roles specifically are under appreciated. Benefits are solid for what it is though.
Was this review helpful?
Insights into Nordstrom
Areas for improvement
- Sense of belonging
- Trust in colleagues
- Support from manager
Nordstrom
Sales Associate and Cashier (Former Employee) - Toronto, ON - 8 June 2022
Fun place to work but very competitive and sometimes co-workers can get nasty due to seeking commission. Workplace culture is fun but challenging in terms of getting sales.
Was this review helpful?
Good mangement but not worth the pay
Sales Associate (Current Employee) - Ottawa, ON - 7 June 2022
They push you to work very hard but are not willing to pay you more then $15.95. If you do not work in a customer service job you are not making commission are barely making more then minimum wage, but you are still expected to do the same amount of work and sometimes more. Managers are delusional and think they are being generous but they are extremely frugal and are quick to fire you for simple mistakes.
Was this review helpful?
To be honest I donno
Grill Cook (Former Employee) - Vancouver, BC - 3 June 2022
My experience was fair and just had a good time met great workers and shared a great time Nordstrom was fun I was there for 8 months and left over fries so my departure wasn’t as glorious but good time there just not fond of management
Was this review helpful?
Draining
Sales Associate (Former Employee) - Etobicoke, ON - 25 May 2022
The way they make commission makes it either really easy to make extra money but also impossible at times. The job follows you home and doesn’t pay you enough to do so. It’s not all bad but I wouldn’t recommend it long term.
Pros
Good commission
Cons
Long hours, very competitive
Was this review helpful?
Good management
Beauty Concierge (Former Employee) - Pacific Centre - 22 May 2022
Management was always helpful, wage was great for the amount of responsibility. Always flexible and understanding with scheduling as well! Friendly coworkers.
Was this review helpful?
Fast paced
Sales Associate (Former Employee) - Vancouver, BC - 9 May 2022
Can be fast paced and stressful during holidays. Competitive work culture and pay was not the best, but managers were caring. At least at my location.
Was this review helpful?
Great for advancement and experience!
Sales Associate/Assistant Manager (Former Employee) - Calgary, AB - 6 May 2022
The company is very good at helping you get to wear you want to be. If you’re goal is to become a manager, they will lead you in the right direction. If it’s to be a top sales person, they will train you well on that extensively as well.
Was this review helpful?
Solid place to work!
Sales Associate (Former Employee) - Toronto, ON - 25 April 2022
overall great place to work. good salary and benefits. best part of the job is the people that you work with, there are a lot of great people you meet
Was this review helpful?
Jobs at Nordstrom
Fun place to work
Assistant Manager (Current Employee) - Yorkdale, ON - 23 April 2022
Management makes sure employees feels comfortable in the environment they work in and the company is customer obsessed and loves hiring employees who understand what it is to be customer obsessed!
Pros
Sample tasting of new menus, employee discounts
Cons
Working weekends
Was this review helpful?
horrible job
Full Time Sales Associate (Former Employee) - Toronto, ON - 20 April 2022
at first i loved the job because the management team seemed supportive and the work culture was great. the more i worked there, the more i saw the cracks. first, the amount of pressure they put on you to sell is ridiculous (definitely not worth it especially because of the hourly wage and only a 20% store discount.) every hour during my shift, my managers would constantly tell me i need to sell more even though there were NO customers in the store. after each customer you cash out, they would ask me why i didn't get them to buy more. it's also very competitive especially with the associates that worked there for a long time. they would constantly steal your customers and it gets to the point where you and all your coworkers are fighting over one customer since it's commission based (even managers steal customers from you) upper management constantly says "you create your own paycheque" or "this is your business and you can create the life you want for yourself", which i found to be very cult like, especially their weekly pep meetings every saturday mornings. all in all, i would not recommend working here. their management team has a lot to work on, and they're all power hungry.
Was this review helpful?
Very expandable
Bartender (Former Employee) - Vancouver, BC - 5 April 2022
Hired to train to be a bartender,did not work out,ended up bussing instead,left after 6 weeks,couldn't make rent so i looked for another job,co-workers were the best,management could have been better.was really nice vibe
Was this review helpful?
Good workplace if you know how to navigate your way through people.
Sales Associate (Current Employee) - Vancouver, BC - 4 April 2022
The department managers so far are very approachable and understanding however I do feel that there’s definitely favouritism in play. Working in beauty has a decent base pay plus 3% commission. I lucked out since the brand I work for has amazing team members but working in a commission based environment, things can get a little heated at times. The worst part however is the employee discount. Employees get 20% only which will be bumped to 33% in December for 3 weeks (management and top earners gets 33% and bumped to 40%).
Pros
-Restaurant and cafe discount -Gratis
Cons
-Employee discount
Was this review helpful?
Slow paced- managers would patronize, and undermine
Sales Associate (Former Employee) - Sherway Garden, ON - 1 April 2022
Started to work there, thinking I could gain some experience in retail. But was let down by the manager, and the assistant manager. The managers would undermine me in front of customers and other department heads and employees.
Was this review helpful?
Management was terrible
Sales Associate (Former Employee) - Toronto, ON - 29 March 2022
The only thing that I liked during my time at Nordstrom was the salary. Good base pay, great commission. The management makes or breaks the experience though, from my experience management is toxic and unwilling to listen to feedback. They play favouritism cards super heavy and have no respect for their workers.
Pros
pay
Cons
management
Was this review helpful?
nice floor
Sales Associate (Current Employee) - Beatty, SK - 23 March 2022
Well enough. The working time can be selected, the scheduled time is very early, and the break time is very reasonable. Product inventory management is poor, no policy to solve the problem.
Pros
break is good
Cons
management poor
Was this review helpful?
Fun place to work at
Logistics Processor (Current Employee) - Toronto, ON - 16 March 2022
Overall it is a decent retail job. Training is thorough and transparent. The people are generally nice. You have to be fashionable at all times and that is hard on that salary.
Was this review helpful?
Fun place to work at with the right people
Salesperson (Former Employee) - Toronto, ON - 16 March 2022
Great place to work at it could be toxic sometimes from some individuals, Management is okay not the best. Pay was not that good you will be paid in whichever is higher either your salary or you get commission if exceeded your regular minimum wage pay you don’t get both. Overall was fair
Was this review helpful?
Management
Assistant Manager (Former Employee) - Vancouver, BC - 13 March 2022
Management is really bad. HR is no help. Prepare a strong mentality to survive working there. Even if you work hard no one will be appreciated. If you are favoured by upper management you won’t get fired no matter what you do. Good luck.
Pros
Discount
Cons
No work life balance
Was this review helpful?
Relaxed and no stress at work
Asset Protection Investigator (Former Employee) - Vancouver, BC - 10 March 2022
My overall experience is average. Teammates can be bad or supportive, no technical skills here. Just require you to show up to work.Career growth is less
Pros
Casual dress
Cons
Standing for hours
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Nordstrom. Our community is ready to answer.Ask a QuestionOverall rating
5
5.3K
4
4.7K
3
2.8K
2
960
1
879
Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture
Compare Nordstrom with
Questions about Nordstrom
- What are the working hours at Nordstrom?5 people answered
- How should you prepare for an interview at Nordstrom?5 people answered
- How did you get your first interview at Nordstrom?4 people answered
- How often do raises occur at Nordstrom?4 people answered
- How is feedback from management delivered at Nordstrom?4 people answered
- What was the most challenging part of your role at Nordstrom?4 people answered
- If you were to leave Nordstrom, what would be the reason?4 people answered
- What is the most stressful part about working at Nordstrom?4 people answered
- What is Nordstrom sick leave policy? How many sick days do you get per year?4 people answered
- What is the dress code at Nordstrom?4 people answered