Nordstrom
Nordstrom Employee Reviews
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It was a good experience
Sales associate on commission (Former Employee) – Vancouver, BC – 18 April 2018
I learned a lot! It taught me a lot of about financial, sales and communication based skills. As well as management skills, and helped me grow through several workshops.
Fun work place with very friendly colleagues
Sales Representative - High End Sales (Former Employee) – Ottawa, ON – 17 April 2018
I worked at nordstrom in the women's shoes department for a few months. It was a very good learning experience as i was able to deal with many customers and learn about how the customer always comes first.It was also nice working in commission because i was able to determine my own salary depending on how much sales i did. I left because the hours became too much with school.
Some observations.
Assistant Department Manager (Former Employee) – Calgary, AB – 16 April 2018
No work to life balance. Management was helpful but there was not enough organization when it came to training. The culture was very fun at first but later they seemed to be a bit controlling.
Good place to work
Designer Brands (Former Employee) – Ottawa, ON – 5 April 2018
I enjoyed working at Nordstrom Ottawa, they provided us with great one-month training (Fashion trends & customer services) , great work experiences, and also great employee discount.
Pros
employee discount, fashion trends updates
Cons
commision & sometimes pressure
Very good
Barista/Cashier (Former Employee) – Toronto, ON – 4 April 2018
Good place to work, good training provided. They have a good vibe for customers but don't treat the employees half as good. Also discount is so low you can barely afford anything.
Pros
Training is intensive and helpful
Cons
benefits non existent to part time employees
Fun and professional environment
Sales Consultant (Former Employee) – Calgary, AB – 1 April 2018
The atmosphere was positive and everyone appreciates you for your efforts. The day to day customers are very professional and therefore were very understanding of the workplace.
Great place to work
Nordstrom Sales (Former Employee) – Chinook, AB – 1 April 2018
By being in sales, was very enjoyable. It was a fast paced environment with great management. a typical day at work would go by very quickly, and the training process was amazing. They would give you time to learn the systems.
Responsable and hardworking management team
Personal Stylist Support (Former Employee) – Vancouver, BC – 19 March 2018
Nordstrom has a responsable and hardworking management team. The team members are easy to keep in touch with, and always provide reasonable ideas to solve employees problems.
Good working environment and nice coworkers
Sales Associate (Current Employee) – Vancouver, BC – 13 March 2018
Very good working experience and looking forward to something more challenge.
I am able to work with good teams.
Having very good relationship with all coworkers in the company.
I am able to work with good teams.
Having very good relationship with all coworkers in the company.
Pros
Location is near my place
Cons
Late shift ends at 10pm
Management doesn't support team.
Charlotte Tilbury, Assistant Counter Manager (Current Employee) – Toronto, ON – 1 March 2018
At Nordstrom they promised us that they would expect us to be like the bay or eatons where they bug customers everywhere in the aisles and it would be more relaxed.
but over time they started forcing us to do so and pressuring us with sales number which was never originally in the initial training.
the management never celebrates and wins or congratulates you big sales or great customer experiences just on what you should have done better.
there is a lot of"pot calling the kettle black" meaning the management will tell you not to do something and turn right around and do it themselves. they never want to listen to new ideas even thought they always told us that "the door was always open"
I've never worked somewhere where so many employees have gone on LOA's because they couldn't deal with the pressure the management was putting on them
but over time they started forcing us to do so and pressuring us with sales number which was never originally in the initial training.
the management never celebrates and wins or congratulates you big sales or great customer experiences just on what you should have done better.
there is a lot of"pot calling the kettle black" meaning the management will tell you not to do something and turn right around and do it themselves. they never want to listen to new ideas even thought they always told us that "the door was always open"
I've never worked somewhere where so many employees have gone on LOA's because they couldn't deal with the pressure the management was putting on them
Pros
great salary and benefits
Cons
management doesn't support your like they originally said
Great company overall
Part-time Sales Person (Former Employee) – Toronto, ON – 27 February 2018
It's a good company overall because the store manager gets involved on the floor and it's an open door policy. However, some sales people and department managers are just not pleasant to work with.
Pros
if you like to sell, you'll earn so much
Cons
people steals sales, minimal support from manager and working with snobs.
Superb customer service and good place to work
Sales Associate (Current Employee) – Toronto, ON – 26 February 2018
Good place to work, employees are usually empowered and respected. The exception is when business is slow or in a seasonal down trough. Management style is very American and not yet adapted to the realities of Canadian retail and workplace style. Development and advancement opportunities only appear when business is good and not when it is needed such as during times of decline and when motivation is key to morale. Decent benefits for Full-Time retail staff. Flexible work hours. Customer service is amazing yet it often comes at the cost of employees compensation (return policy will effect your commission) and work hours (closing time is technically undefined as long as there are customers in the store).
Don't Do It!
Department Manager (Current Employee) – Toronto, ON – 24 February 2018
Not a fun place to work...
Long hours - not much solid direction from Store Manager...
Overpromised / Underdeliverd...
Great bunch of co-managers - but 50% of them left...
Long hours - not much solid direction from Store Manager...
Overpromised / Underdeliverd...
Great bunch of co-managers - but 50% of them left...
Pros
Pretty store
Cons
Bad communication
Unsupportive Management.
Sales Associate (Former Employee) – Toronto, ON – 18 February 2018
The co-workers always a delight, with the occasional snubbing, management the worst, no sense of appreciation, always looking down at you and inconsiderate towards employees feeling. Long hours with nothing much to do but you have to look busy or be tagged as someone who is casual.
Pros
1 hour lunch(thats about it)
Cons
Long hours, horrible management.
Prep cook
Prep Cook (Current Employee) – Ottawa, ON – 18 February 2018
Working here is a mixed bag. Lots of great benefits, and pretty fair with their hours. However their communication is below par. Often managers don’t talk to each other, or set unified expextions from staff.
Barista
Barista (Current Employee) – Etobicoke, ON – 7 February 2018
People at Nordstrom are very sweet, lovely people to work with. Everyone always encourages each other to bring out the best in each other and the most enjoyable part is that we treat each other more like family rather than just coworkers.
all talk no action
Sales Associate (Former Employee) – Ontario – 5 February 2018
I worked for 8 months at Nordstroms in the TBD department.
when you first start at Nordstroms they put you through so much training and meetings telling you how much commission you can make and its all lies . they tell you work life balance is important to them not true at all.
They say that customer service is there priority but what they really want is cut throat sales people.
the return policy is absurd.
there is a super high turnover employees are constantly quitting .
And they fire people for not making sales quota all the time.
no job security even though they try and look like they care.
also no business Nordstroms was empty for a department store.
standing on concrete floor 5 days a week for 9 hour shifts brutal.and at minimum wage or commission if its more than what you make in salary in other words yo don't see much more on your pay check than minimum wage . possibly if you work in designer selling high ticket items and have your own cliental you bring in .
but generally speaking most employees there are complaining about the same things.
when you first start at Nordstroms they put you through so much training and meetings telling you how much commission you can make and its all lies . they tell you work life balance is important to them not true at all.
They say that customer service is there priority but what they really want is cut throat sales people.
the return policy is absurd.
there is a super high turnover employees are constantly quitting .
And they fire people for not making sales quota all the time.
no job security even though they try and look like they care.
also no business Nordstroms was empty for a department store.
standing on concrete floor 5 days a week for 9 hour shifts brutal.and at minimum wage or commission if its more than what you make in salary in other words yo don't see much more on your pay check than minimum wage . possibly if you work in designer selling high ticket items and have your own cliental you bring in .
but generally speaking most employees there are complaining about the same things.
Pros
if you are lucky enough to have a good manager it can be a fun place to work unfortunately I did not
Cons
very badly managed, schedule changes constantly, terrible work life balance, min wage pay, they make the sales goals so high its almost impossible to make commission, they pressure you about sales
Great work environment
Women's Shoes Sales Associate (Former Employee) – Calgary, AB – 4 February 2018
I didn't like constantly standing or the management, but I enjoyed my coworkers as well as the job benefits and salary. A typical day involved logging in, heading
Very Supportive Employment
Personal Stylist (Former Employee) – Ottawa, ON – 15 January 2018
Very exciting and enthusiastic environment.
Nordstrom has a very empowering story behind it and that is what drives all its employees, the success, the motivation, the success stories.
Nordstrom has a very empowering story behind it and that is what drives all its employees, the success, the motivation, the success stories.
Pros
lots of room to be promoted
Cons
not being able to have the same benefits as customers