Nordia Careers and Employment
Work wellbeing
Results based on 280 responses to Indeed's work wellbeing survey.Happiness
How enjoyable people find their day-to-day life at workPurpose
How meaningful people find their workStress-free
How manageable people find their work stressSatisfaction
How content people feel with the way things are at workAbout the company
- CEOJOHN DINARDO67%approve of JOHN DINARDO's performance
- Founded1999
- Company size5,001 to 10,000
- Revenue$130m to $640m (CAD)
- IndustryTelecommunications
- Headquarters690, Boul. Le Corbusier ...
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Nordia is Canada's largest provider of customer service solutions, with operations in 12 locations located in B.C, Ontario, Quebec, and New Brunswick. Nordia has been at the forefront of advanced customer service solutions in the telecommunications sector since 1999.
Nordia provides a wide range of support to help customers get the most out of their services and to resolve their problems. Nordia’s services include customer support (billing, service, and technical), sales and loyalty, e-chat, d...
Nordia is Canada's largest provider of customer service solutions, with operations in 12 locations located in B.C, Ontario, Quebec, and New Brunswick. Nordia has been at the forefront of advanced customer service solutions in the telecommunications sector since 1999.
Nordia provides a wide range of support to help customers get the most out of their services and to resolve their problems. Nordia’s services include customer support (billing, service, and technical), sales and loyalty, e-chat, directory assistance, and teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.
Nordia is an organization that cares: cares about its employees, care about its customers and care about providing the best possible service experience. The essence of what we do is to make it personal for employees and for every customer we interact with. We cultivate an environment of respect, opportunity, support and teamwork.
Nordia prides itself on attracting and retaining top talent, providing a stimulating and rewarding environment for employees and offering among the most competitive total compensation in the industry. Did you know that 85% of our employees would recommend Nordia as an employer to their friends and family (internal survey, November 2022). That’s the best endorsement we can have! We also have been nominated by Waterstone as one of Canada's Most Admired Corporate Cultures for the second time in a row in 2021, and we are a Dunamis Award recipient for our excellence in human resources.
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Salaries
Salary estimated from 323 employees, users, and past and present job advertisements on Indeed.
Customer Service
Rating overview
Rating is calculated based on 752 reviews and is evolving.
Reviews
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Questions and answers
People have asked 80 questions about working at Nordia. See the answers, explore popular topics, and discover unique insights from Nordia employees.
Interview insights
Insights from 689 Indeed users who have interviewed with Nordia within the last 5 years.
Interview questions
Des questions sur mes expériences professionnelles et mon niveau en français
Des questions sur mes expérien...
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What brings you to work everyday.
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Common questions about Nordia
Working at Nordia
- Customer Service Representative3.0 out of 5 stars.
- Service à la Clientèle (H/F)3.9 out of 5 stars.
- Call Center Representative3.5 out of 5 stars.
- Retention Specialist2.6 out of 5 stars.
- Sales Representative3.0 out of 5 stars.
- Technical Support3.5 out of 5 stars.
Nordia locations
- Nanaimo, BC3.2 out of 5 stars.
- Kitchener, ON3.2 out of 5 stars.
- Peterborough, ON2.8 out of 5 stars.
- Orillia, ON2.7 out of 5 stars.
- Moncton, NB3.3 out of 5 stars.
- Saint John, NB2.9 out of 5 stars.
- Montréal, QC3.4 out of 5 stars.
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