NIAGARA REGION
Happiness score is 63 out of 100
3.5 out of 5 stars.
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NIAGARA REGION Employee Reviews

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Canada62 reviews

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3.4Work-life balance

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Overall good

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Coworkers are good and keep you going on hard days, job is good but physically demanding and a lot is expected from you. Compensation is decent. Benefits for part time employees.

Pros

Benefits for part time employees, employer paid benefits, pension is matched.
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Very Misleading and Poor Management

Hardly any productivity at this place, they want people with degrees only for you to do deliveries 60% of the time. You hardly learn anything mostly just an errand runner for the senior staff. No job growth at all as it is a small team. If you try and apply to other departments that you qualify for, they would rather outsource for new staff than higher ambitious employees. Suggestions are taken well but never really implemented unless it costs them next to nothing. I do not think management really cares about morale, never asked on how Senior management is never there to mentor you properly, you are never given assignments that develop you for your career, wage is terrible, and no benefits. The reminder 10% of the time you are doing tedious data entry . the other 30% you are wondering what should be done.
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Insights into NIAGARA REGION

Based on 14 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Trust in colleagues
  • Support from manager
  • Sense of belonging

Good place to grow

Lots of opportunities to grow and change - many internal opportunities to try - tuition assistance as well if you’re a regular permanent employee. I usually feel valued and happy
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Don’t bother

Niagara region sounds like a dream job, but don’t bother. Management is downright disrespectful. There is no work life balance and you get treated terribly. Pay is okay, but it is not keeping up with cost of living and inflation. Good job security because of unions but they don’t actually do anything to help. The company is way too too heavy and management is cliquey and overpaid.
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Toxic workplace

Like high-school. People are out to get each other. Management unsupportive with staff. Great coworkers but everyone is stressed and overworked. Made to feel bad if you are sick one day.
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Lots if opportunities for extra hours

Work as a team and everyone benefits Remembering that this is the residents homes and not be disrespectful, wear comfortable shoes and clothing and keep your opinions to yourself

Pros

Lots of room for advancement

Cons

Sometimes you will have people who do half the work
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Was a great job

Was a great job but the management needed to understand mental health with employees better. Understanding sick time was a must at that time for me. They never had my back or I would still be there.

Pros

Wage benefits

Cons

Terrible management where I worked
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Management is the worst

You are not treated well. When you have a issue they lie and act like you never addressed them. Management gets away being a hilly and will lie. Toxic

Pros

Fair pay

Cons

Toxic
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High wage

The wage is perfect for the amount of work required. Depending on position the wage is high for required skills. I was called in a half hour before the start of a shift at 7:00am on days off. It was too short notice with not enough time to get the job done properly.

Pros

Pay scale

Cons

Call ins
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Excellent Work Environment

Working for Niagara Region was one of the best decisions I ever made. The waste management interns team is usually a very fun team to work with. You work with new graduates that are very eager and passionate about the environment. There is a lot of outreach in this position, so you will be interacting with residents and educating them about waste management at the Region. The job will open up doors for you in the future as it is a well known program. Management is very present and helpful and you will learn and build on various skills that you can take into your career.

Pros

Fun work environment, great experience, very independent role

Cons

Sometimes work could be physically demanding depending on your department, if you relocate for this position the pay might not be sufficient to sustain you
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Terrible

Micromanagement, short staffed, management sits in their office, RNs are useless and don't help you. Don't go into LTC. Families can be a nightmare too. Unrealistic expectations that management promises them.

Pros

Residents

Cons

Management
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Large Regional Employer with lots of opportunities

The Niagara Region operates 8 long-term care homes, 5 daycares, 5 social assistance offices, homelessness services, Public Health, Emergency Medical Services, waste, water and wastewater services, transportation services, a planning department, economic development division, clerks division, and Corporate Services that work behind the scenes to support the operations in areas such as HR, finance, IT, Procurement, Corporate Strategy, Communications, Construction, Energy and Facilities Management, Business Licensing, Asset Management and Legal and Court Services. There are multiple bargaining unions as well as Non-union staff and most employees are eligible for health and dental benefits, competitive salary, OMERS pension, life insurance, short and long term disability coverage as well as other recognition programs.

Pros

Diverse employment opportunities
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Toxic environment

I worked for this company for over 12 years. There were a few good managers, but it's a terrible working environment. The residents are well-cared for, but there are issues and overall, it's a toxic environment. Poor management, Bullying, Favoritism, Lack of appreciation, Absolutely no opportunity for growth even though they love to advertise it that way.

Pros

Residents

Cons

Atmosphere, No opportunity for growth
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Productive and caring environment

I loved working at linhaven. The staff abd especially the residents are truly amazing. I miss working there and I try everytime there is a posting to get back in working there.

Pros

Hours

Cons

Lots of units to get to know
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Run Away

Great for first time job seeking experience. RN are bossy and hide behind their union. Managers sit in their offices. Family and friends get preferences and lots of nepotism. Maintance guy leads the home with no experience and other managers unresponsive. Toxic work environment. Residents are great. COVID has made work more challenging and region hides and are arm chair commentators instead of helping out and need a reality check.

Pros

Residents

Cons

leadership has been a revolving door
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not worth it

Stressful. Hard to please the manager who micro manages and always looks unhappy or unimpressed with anyones efforts. Sits in office alot Never supported and leadership team is dysfunctional. Covid has made it unbearable working conditions.

Pros

family and friends get preferences treatment

Cons

unhealthy work environment: dysfunctional leadership
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A good working environment

Over all it is a good place to work because the other people are kind and helpful and they don't mind helping out. Because of the other workers my time at the region was good

Cons

mismanaged managment
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Great place to work!

Respect - treat everyone equitably with compassion, sensitivity and respect Serve - serve Niagara with pride, care and excellence Honesty - value honesty, integrity and trust Choice - believe in social, environmental and economic choices that support our diverse community Partnerships - foster collaboration and value partnerships
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Stressful job but dedicated coworkers

Was a great place to work, like with most jobs there were downsides. Coworkers there are second to none. Have to be prepared for long working hours and minimal to no breaks I would recommend working there to anyone
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high demand

Worked with some great people. The job can be very stressful at times but there is a high demand for PSW's. Getting full time is a lengthy process and advancement can take quite some time.
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Disappointed with the experience

Employer expects you to be available 24/7 for events but will not pay overtime for weeks worked over the 35 hour cap they place, rather they give you Lieu time to take an hour here and there the next couple of weeks. Management does not foster an environment for growth, as efficient suggestions are not taken seriously. No room to advance within waste management as it is already a small team in the department.
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Overall rating

Based on 66 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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