Work wellbeing score is 70 out of 100
3.5 out of 5 stars.
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NIAGARA REGION Employee Reviews

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3.4Work-life balance

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good place to work, pay and benefits are good.

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Great coworkers that care and support clients and each other. Stressful workplace, managers micro manage or are absent managers, little support. Typical government too many managers/supervisors and not enough actual workers for the client support that is needed.
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Steady work

You won't get a good job or be promoted unless you're related or know someone. They prefer to go outside instead of train and promote , usually friends or family. Wages are basic no good contract for 10 years.


Good hours


Just a number
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Insights into NIAGARA REGION

Based on 39 survey responses
What people like
  • Ability to learn new things
  • Inclusive work environment
  • Fair pay for job
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager


Toxic culture. 4 Managers, 2 Supervisors, 3 acting Supervisors and amble staffing changes over 15 years and the culture never changed from toxic. It's just their business model.




Too many to list
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It was an okay place to work.

I worked here for a year. I was forced to resign due to the fact that I was going back to school and they couldn't accommodate my leave of absence. Other than that, the place is okay.
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Great place to work

Great benefits, pension and ok pay. Great employer to start and retire with. My coworkers in the sector I work in are great, which makes it even more enjoyable.Only downside is slow paced work.
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Difficult clients typical of government benefits

Portfolio of five large multi-residential complexes. Difficult clients and too much workload. Manager was demanding and critical of jobs she had no knowledge of. Asked to do jobs outside the scope of the position. Typical of income assisted housing demands. I was never recognized for the hard work, organizational abilities and cost savings I facilitated. Pay was far too low for a licenced tradesperson. Benefits and pension were good. Using my own vehicle as a work vehicle was a huge drawback.
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Absolutely love the clients I serve and the co-workers I have but Management are corrupt and oppressive

You get threatened with termination if you take 5 sick days in a year In my department I had to work an entire year without any vacation days The employer is the least flexible or compassionate in terms of accommodating work life balance or disability needs that I have ever worked forThere are 10 times the amount of overpaid managers than are needed in every department and they micro manage every single employee to the point the employee just leavesManagement here is like when I worked in a call center (the worst!)When I first started the region was able to retain employees until retirement but now due to all the toxic oppressive inflexible management practices we lost more than 40% of our entire staff in 1 year and we are so understaffed and over worked still because of this loss in staffIf you want to be appreciated and treated like a human being that matters don't work here!
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Good futures, pension and benefits , and good job security. Union, company paid education, and the way the people talk like they are your friends makes it a great work environment
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Early childhood educator

Great place to learn and grow professionally. I enjoyed my time with the region very much. It was a wonderful opportunity to develop connections. Niagara region though me; it's all about who you know.


Looks great on your resume


Make sure you are refered to by an Italian.
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toxic work environent

Management doesn't care about anything but stats. Stressful work environment, staff are toxic and can be considered bullies. Most clients are fantastic to work with




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A nice place to work.

Nice place, friendly environment. The residents are nice and friendly. Great discounts on car insurance. No extended health benefits though for casual employees. All in all I had fun working here.
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Productive and fun place working with kids

Niagara Region is a good place to work. I would like to work with them again.I had so much fun working with kids, there is a nice environmental, all the staff are nice and help them each other.
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Great workplace

I enjoy working for Niagara Region. Collaborative environment, great managers and great coworkers. There is excellent work/life balance as well. It’s a nice place to work.
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Overworked, Understaffed, underappreicated

PSW's are constantly short staffed & even with regular staff the resident to staff ratio is not good on all shifts which makes it difficult to provide care how you would want to.
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Nice place

Great place to work for, the only down side is not having enough scheduled hours if you are not a full timer.. Management is very good, nurses are always helpful, for the most part…
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Overall good

Coworkers are good and keep you going on hard days, job is good but physically demanding and a lot is expected from you. Compensation is decent. Benefits for part time employees.


Benefits for part time employees, employer paid benefits, pension is matched.
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Very Misleading and Poor Management

Hardly any productivity at this place, they want people with degrees only for you to do deliveries 60% of the time. You hardly learn anything mostly just an errand runner for the senior staff. No job growth at all as it is a small team. If you try and apply to other departments that you qualify for, they would rather outsource for new staff than higher ambitious employees. Suggestions are taken well but never really implemented unless it costs them next to nothing. I do not think management really cares about morale, never asked on how Senior management is never there to mentor you properly, you are never given assignments that develop you for your career, wage is terrible, and no benefits. The reminder 10% of the time you are doing tedious data entry . the other 30% you are wondering what should be done.
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Good place to grow

Lots of opportunities to grow and change - many internal opportunities to try - tuition assistance as well if you’re a regular permanent employee. I usually feel valued and happy
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Don’t bother

Niagara region sounds like a dream job, but don’t bother. Management is downright disrespectful. There is no work life balance and you get treated terribly. Pay is okay, but it is not keeping up with cost of living and inflation. Good job security because of unions but they don’t actually do anything to help. The company is way too too heavy and management is cliquey and overpaid.
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Increasing expectations with no increasing wage

You work through all your breaks because you care about the residents who are the best part of the job along with good coworkers but apparently some RNs are too good and will allow their RPNs to drown while they sit in an office and chat. Amazing Psws and rpns and some really great rns. Ive learned a lot but my health has suffered due to chronic poor nutrition because there is no time for proper breaks and you never get out on time.


Residents and wonderful Psws


Working extra time for free everyday crazy amount of documentation
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Toxic workplace

Like high-school. People are out to get each other. Management unsupportive with staff. Great coworkers but everyone is stressed and overworked. Made to feel bad if you are sick one day.
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Overall rating

Based on 82 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture


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