Work wellbeing score is 70 out of 100
3.4 out of 5 stars.
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NIAGARA REGION Employee Reviews

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3.4Work-life balance

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I still love what I do

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What is the best part of working at the company?Hard to get in but once your in the pay is pretty goodWhat is the most stressful part about working at the company?You never get your days off requestedWhat is the work environment and culture like at the company?Its diverse we have of all backgrounds and in different fieldsWhat is a typical day like for you at the company?Always short staff so we busy are behinds all the time
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Decent job, work life balance not so much

Management changes a lot so this can be difficult, as new management comes and goes processes are changed frequently. You do feel like a number if you are not one of the higher ups. They do not support employees with chronic pain/illness. Pay does not increase without union strike threats. They are very behind when it comes to work life balance, working remotely should be an option for employees that can do their jobs this way, most other government agencies are offering this option now. This place was decent when I started years ago, now not so much.
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Insights into NIAGARA REGION

Based on 43 survey responses
What people like
  • Inclusive work environment
  • Fair pay for job
  • Ability to learn new things
Areas for improvement
  • Trust in colleagues
  • Support from manager

Sites are very busy

Well this is my posting, and I quit after 20 years. Draw your own conclusions. Dead end job unless you have PHD to move around, in the end you're just a number.




Call in
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Good place to work

Good pay and benifits. There is a chance to grow within the company. Easy to move around from one home to another. Yearly reimbursement if one is going to school for further study.
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Great place to work

What is the best part of working at the company?Benefits, paid time off, and tuition reimbursement.What is the most stressful part about working at the company?Chances for advancement depend solely on having the exact education posted for any positions. The region doesn’t take into account working experience. I believe your work experience depends on your immediate supervisor. If your supervisor is a good leader than you will have much success and enjoyment with your job. What is the work environment and culture like at the company?I can only speak to my department but I felt supported.
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Heavy work load, disorganized leadership

You never saw management as someone who worked night shift. The lack of support and communication from management created distain amount at the staff team
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good place to work, pay and benefits are good.

Great coworkers that care and support clients and each other. Stressful workplace, managers micro manage or are absent managers, little support. Typical government too many managers/supervisors and not enough actual workers for the client support that is needed.
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Steady work

You won't get a good job or be promoted unless you're related or know someone. They prefer to go outside instead of train and promote , usually friends or family. Wages are basic no good contract for 10 years.


Good hours


Just a number
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Toxic culture. 4 Managers, 2 Supervisors, 3 acting Supervisors and amble staffing changes over 15 years and the culture never changed from toxic. It's just their business model.




Too many to list
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It was an okay place to work.

I worked here for a year. I was forced to resign due to the fact that I was going back to school and they couldn't accommodate my leave of absence. Other than that, the place is okay.
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Great place to work

Great benefits, pension and ok pay. Great employer to start and retire with. My coworkers in the sector I work in are great, which makes it even more enjoyable.Only downside is slow paced work.
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Difficult clients typical of government benefits

Portfolio of five large multi-residential complexes. Difficult clients and too much workload. Manager was demanding and critical of jobs she had no knowledge of. Asked to do jobs outside the scope of the position. Typical of income assisted housing demands. I was never recognized for the hard work, organizational abilities and cost savings I facilitated. Pay was far too low for a licenced tradesperson. Benefits and pension were good. Using my own vehicle as a work vehicle was a huge drawback.
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Absolutely love the clients I serve and the co-workers I have but Management are corrupt and oppressive

You get threatened with termination if you take 5 sick days in a year In my department I had to work an entire year without any vacation days The employer is the least flexible or compassionate in terms of accommodating work life balance or disability needs that I have ever worked forThere are 10 times the amount of overpaid managers than are needed in every department and they micro manage every single employee to the point the employee just leavesManagement here is like when I worked in a call center (the worst!)When I first started the region was able to retain employees until retirement but now due to all the toxic oppressive inflexible management practices we lost more than 40% of our entire staff in 1 year and we are so understaffed and over worked still because of this loss in staffIf you want to be appreciated and treated like a human being that matters don't work here!
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Good futures, pension and benefits , and good job security. Union, company paid education, and the way the people talk like they are your friends makes it a great work environment
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Early childhood educator

Great place to learn and grow professionally. I enjoyed my time with the region very much. It was a wonderful opportunity to develop connections. Niagara region though me; it's all about who you know.


Looks great on your resume


Make sure you are refered to by an Italian.
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toxic work environent

Management doesn't care about anything but stats. Stressful work environment, staff are toxic and can be considered bullies. Most clients are fantastic to work with




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A nice place to work.

Nice place, friendly environment. The residents are nice and friendly. Great discounts on car insurance. No extended health benefits though for casual employees. All in all I had fun working here.
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Productive and fun place working with kids

Niagara Region is a good place to work. I would like to work with them again.I had so much fun working with kids, there is a nice environmental, all the staff are nice and help them each other.
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Great workplace

I enjoy working for Niagara Region. Collaborative environment, great managers and great coworkers. There is excellent work/life balance as well. It’s a nice place to work.
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Overworked, Understaffed, underappreicated

PSW's are constantly short staffed & even with regular staff the resident to staff ratio is not good on all shifts which makes it difficult to provide care how you would want to.
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Nice place

Great place to work for, the only down side is not having enough scheduled hours if you are not a full timer.. Management is very good, nurses are always helpful, for the most part…
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Overall rating

Based on 88 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture


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