Niagara Casinos Employee Reviews

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3.0
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High pace environment with a lot of work
Table Games Technician (Current Employee) –  Niagara, ON27 October 2019
Shuffler testing/ cleaning/ repair
Table moves
Tournament setups
High pace environment with a lot of work
Lots of trouble shooting
Minimal table down time
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5.0
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very good staff, and management
Environmental Services Associate (Former Employee) –  Niagara Falls, ON27 October 2019
very good environment to work in. starting as a midnight associate was hard to adapt but the great staff and fair pay and benefits made it worth while
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3.0
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Great co workers and benefits, terrible management
Plumber (Former Employee) –  Niagara Falls, ON11 May 2019
Job was a little stressful at times but for the most part it was pretty easy. Management will constantly tell you that they are there to help you and to come to them anytime but they're not they tell you how great you are at your job and nobody has complaints then terminate your employment the next week without cause. Management with absolutely no trade experience. They dont make sense they make money. Absolutely no job security unless you kiss but or have been there for a while.
Pros
Cheap food great benefits
Cons
Clueless management
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2.0
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Good place to work for older bartenders
Bartender (Former Employee) –  Niagara Falls, ON2 April 2019
Management is awful and alot of the staff is very bitter and not very hopsitable. Money was good depending where you worked but half of the bars are not worth working. Unfortunately that is where new staff ends up as they only cater to the full time employees that have been there the longest. Most guests are only there to gamble making it hard to interact and engage guests. If your used to working in bars and restaraunts this job seems like more of a factory in the sense that its very repetative, boring and set shifts.
Pros
Cheap food on shift
Cons
Money, coworkers, management, late hours, constantly being watched by security, negative guests
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5.0
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Great Employer!
Table Games Dealer (Former Employee) –  Niagara Falls, ON20 February 2019
Very great employer, shifts were matching with my schedule perfectly and my work/life balance was incredible. The salary is also great when it comes to your per hour rate!

Definitely recommend to anyone looking to work in the casino.
Pros
Great Staff Lunchroom, Very Polite Co-Workers and Management, Great Salary and Bonuses.
Cons
Long hours standing in one place.
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2.0
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Former Players Advantage Employee
Players Advantage Customer Service (Former Employee) –  Fallsview Casino16 January 2019
Perhaps the least qualified Management I have had the displeasure of working for. Employee morale is always low and the hardest part was midnight shifts.
Pros
decent benefits
Cons
shift work/poor management/HR is useless and not to be trusted
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3.0
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Safe and reliable workplace
Non-Gaming Cashier (Current Employee) –  Niagara, ON28 November 2018
Best spot to work for people who are content with staying in one company for the rest of their life and working for the man! Also, not bad what so ever salary or benefits wise. They do a very fair job to make sure all employees have a better than average salary and even their part time associate qualify for very good benefits! The overall most disappointing thing would be the management and the overall dynamic/chemistry between the associates, its very upsetting when a lot of people clash which makes it a lot harder to work as one team!
Pros
VERY cheap and convenient Associate Dining Room! As well as benefits
Cons
Stressful patrons at times & 24/7 operation so a lot of midnight/holiday shifts
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5.0
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Productive workplace great benefits
Security Officer (Former Employee) –  Niagara Falls, ON26 November 2018
It was an honour working with Niagara Casinos. This workplace is really welcoming and will take the time to train each individual. The benefits were really good. If you are serious, you could work here for a long time.
Pros
great benefits
Cons
odd hours, midnights
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3.0
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Great people,
Executive Sous Chef (Former Employee) –  Niagara Falls, ON25 November 2018
HR does alot to encourage corporate culture. Great benefit package. Good wages.
Managers are expected to work long hours in certain departments, be available 24-7

Middle management seems to take most of the brunt or blame.

Uniforms provided, subsidized meals, local discounts.
Pros
Great benefit package.
Cons
long hours in certain departments
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4.0
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Decent salary and really good benefits
Security (Current Employee) –  Niagara Falls, ON29 July 2018
Decent salary and really good benefits however the way the time off is structured it is not very family friendly. The Casino has what's called peak time where an Associate may only book 60 hours of time off. This usually runs from early in June to the day after Labor Day and also includes the week between Christmas and New Years Day. So do not expect to attend many family functions in the summer.
Pros
Decent salary and really good benefits
Cons
Time pff
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3.0
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Okay, but not for me
Bar Porter (Current Employee) –  Niagara Falls, ON23 February 2018
Bad hours and reluctance to compensate for school made working here a nightmare. I was forced to book off time or use emergency days to get time off for school. all this while being told that they could accommodate my schooling.
Pros
Cheap lunch, good pay
Cons
the people
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4.0
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Not a good place to work
Cashier (Part-time) (Former Employee) –  Falls View, ON20 January 2018
I worked there for 20 years got let go for no reason . Management lies makes own rules some illegal but try to convince staff there honest . It's all politics management is all friends they get away with everything u make a complaint they fire u . Not a good employer at all
Pros
None actually
Cons
Bad management no advancement all politics
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1.0
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former kitchen worker 2017
Kitchen Worker (Former Employee) –  fallsview11 November 2017
bad management only good thing was the benefits wage alright i guess but was happy to get out been working there way too long becoming a bad place to work would nit recommend
Pros
good benefits
Cons
bad management
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4.0
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Good place to work
Line Cook (Current Employee) –  Niagara Falls, ON24 October 2017
Many benefits from working for such a large company.
Employee programs are fantastic, benefits are great.
People are great to work with and they hire a variety of people from different cultures, creeds and backgrounds.
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4.0
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Good pay
Server, Supervisor (Former Employee) –  Niagara Falls, ON4 August 2017
Good paying positions if you don't mind the 24/7/365 schedule, good benefits, pension, employee discounts and social functions, uniforms provided and cleaning service
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5.0
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Good place to work
Call Centre Dual Supervisor (Current Employee) –  Niagara Falls, ON23 July 2017
A bunch of good people to work with. The majority of people are friendly and courteous. Fast paced environment, with a lot of people seemingly enjoying themselves.
Pros
good pay
Cons
24 hour operation
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5.0
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Always interesting from day to day
Dual rate supervisor (Former Employee) –  Niagara Falls, ON9 July 2017
Great team atmosphere to work in. Can be stressful at times but more often than not, an interesting job on a daily basis. Great benefits, good pay and never boring.
Pros
Great benefits good pay.
Cons
Not too flexible working hours
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2.0
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Not the best place to work.
Server (Former Employee) –  Fv31 May 2017
Look forward to working crazy shifts, weekends and holidays.dealing with guests from many different cultures, and being worked like a slave. Zero job security and no room for advancement or better shifts.
Pros
Had benefits if full time
Cons
No personal life outside of work.couldnt get time off.
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5.0
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Loved it!
Slot Technician (Former Employee) –  Fallsview23 January 2017
Great place to work...
Felt like i hit the jackpot when i started...
Went through some rough personal issues and quit although they should have fired me for the days i missed...
Would i work there again? ------> indeed !!!
Have to love that hindsight
Pros
Atmosphere. Colleagues. Regulars. Pay. Benefits.
Cons
Sat and thought awhile.... Hard to think of any. Working steady mids, i recall thinking four 12hr shifts would have been nice. idk.
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2.0
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Wonderful associates
Deli counter server (Former Employee) –  Niagara Falls, ON30 September 2016
Working permanent mid nights takes a toll. Work load is unbelievable. Co workers were wonderful. Management not very informative. Customers were always great.
Pros
Benefits
Cons
Midnight shift
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Overall rating

3.5
Based on 34 reviews
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