Microsoft Support Agent (Former Employee) – Surrey, BC – 7 July 2014
I had to review French ads at first. After this section was transfered to another location I was assigned to review ads in English. Training was good, and trainers too. Great team where people got along well. People from different cultures, languages and religion: I learned a lot from all these people.
Easy work, good co-workers and management.
Even though it was repetive work, we all managed to make it interesting.
Senior Customer Service Representative (Former Employee) – Nanaimo, BC – 23 April 2018
Co-workers were great to work with however management was under trained and all about the numbers. They didn't care who got hurt/fired as long as targets were met. They never addressed the "underlying" problems of the under performers, they would just write them up and fire them.