MSi Corp
Happiness score is 69 out of 100
3.6 out of 5 stars.
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Inbound Customer Service Representative hourly salaries in Canada at MSi Corp

Job Title
Location
Meets national average
Salary estimated from 2 employees, users, and past and present job advertisements on Indeed in the past 36 months.

Job openings matching Inbound Customer Service Representative in MSi Corp

  1. Ottawa, ON
    1 Year customer service experience. Handling service requests for new and existing customers. Handling inbound and outbound calls from existing customers.
    3 days ago
  2. Ottawa, ON
    As a vital member of our call centre team, the customer service representative role is a critical as the first point of contact for Bell Canada customers who…
    Easily Apply
    18 days ago
See all jobs matching Inbound Customer Service Representative in MSi Corp
Reviews for Inbound Customer Service Representative at MSi Corp
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Great place to work
Honestly a breath of fresh air. A very fun and exciting environment to work in. Management is great and you're made to feel like an important part of the team. You're encouraged to challenge yourself but not pushed or pressured. Work environment is encouraging and the people are awesome. The job itself is not difficult to get the hang of and once you've got it, it's not hard at all, you just get difficult callers once in a while
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Disorganization and turnover at its worst
Training was minimal and you are left to learn how to use their outdated tools on your own with criticism if errors are made. Have to deal with horrible tools to try and help Bell agents that are rude and try to steal sales from the MSI group. Schedules are random and do not leave weekends or days off as promised. Sales incentives are minimal (1$ per sale on most occasions) and HR is quick to get rid of people as they feel the need to and hire massive classes to which they fail a lot of members. My class did pass as we were given the test answers. If your looking to be harassed on a phone and be disrespected by angry customers to which you can not provide assistance then this is for you.
Cons
Disorganized, hostile environment, overly empowered management, poor workplace tools.
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fun work place
• High customer retention rate by establishing rapport both existing and potential clients • Handle back to back calls while entering concise/brief info about conversation with each customer with a high level of speed and accuracy • Constantly pursued opportunities for additional sales with new and existing customers Provide professional services by helping customers to sign up for new products
Pros
gift card
Cons
not alot of hours
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6 salaries reported

How much does an Inbound Customer Service Representative make at MSi Corp in Canada?

Average MSi Corp Inbound Customer Service Representative hourly pay in Canada is approximately $15.49, which meets the national average.
Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.