MSi Corp
3.6 out of 5 stars.
Get weekly updates, new jobs, and reviews

MSi Corp Employee Reviews

Job Title
Location
Showing all 522 reviews
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Being able to get health, drug and dental benefits has been very helpful as I wear glasses and who doesn't like having clean teeth? I am very grateful that MSi offers this to you after being with them for 6 months
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
overall just a really great place to work. My TL and RA are constantly in touch with me on how I am doing, they give me compliments and support me. They provide constructive feedback as well which I appreciate as I always strive to me better. I hope to move up positions some day
Pros
Support
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I love working for MSi because I actually make more money now than in working in the field I went to college for. There is a lot of opportunity for growth within MSi. I started as an agent, was promoted to RA and then eventually a Team Lead. If you have leadership skills then this is a great place to build up your talents.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
working at MSi for two years now, I love that I can take on a bunch of overtime hours as well. im the type of person who likes to keep busy so I can see myself staying at MSi for a long time
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
theres been a few call centres that I have worked at and MSi is by far the best! they do a lot of fun things for employee engagement, they show their gratitude for our hard work and I feel very appreciated
Pros
employee engagement
Cons
day shifts
Was this review helpful?
Rate your recent company
Share your experience to help others
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
My favorite thing about MSi is the people! I really enjoy working for MSi because I feel like I can go to my Team leader any time I have a concern or question and they support me. my favorite part about working at MSi is really the people. theirs employees currently so your coworkers become your friends. some of the people I am now closest too I met through MSi.
Pros
Great lunch and breakfast and work from home
Cons
very Long hours and lost of calls.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
My favorite thing about MSi is the people! I cant wait for the pandemic to be over so that we can start having social stuff like our Xmas gala. We've gone on boat cruises in the summer time, the social comittee!
Pros
making new friends
Cons
covid!
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I really enjoy working for MSi because I feel like I can go to my Team leader any time I have a conceern or question and they support me. I have not been in the country for a veery long time and they have created a positive experience for one of my frist jobs in Canada
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
when I started with MSi I built up my skills and knowledges of the tools they use, I made sure I asked as many questions as possible in order to do it to the best of my abilities. My team leader was super helpful and saw the potential in me, she worked closely with me to hone my skills. I am now an RA and I am going to keep pushing to seee where my career with MSi goes
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
my favorite part about working at MSi is really the people. theres over 600 employees currently so your coworkers become your friends. some of the people I am now closest too I met through MSi
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
You have the ability to make more based on how much you are selling. I consistently try to upsell and strive towards sales, which, allows me to make more money. Your manage will always help you improve if you are willing to accept the feedback. I have come a long way over my time with MSi. Work hard, make more!
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
MSi is a terrific place to work. I am always well prepared for my job and I can always as my Team Leader for help if I am in need. Welcoming environment and kind people. I have made a lot of friends throughout my time at MSi.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Managed well. everyone is treated equally. Extremely honest company employees. Very stable and supportive. Look after both your short term goals and long term goals. As an individual i believe MSi always is looking after our interests. They have continued to work with me and develop me along my career pathI do not regret any day of employment with MSi.
Pros
Wfh, COVID reles
Cons
Still in the office but soon WFH
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I work on a team that listens to calls for quality. I enjoy it as i provide feedback to help others succeed in a job i used to do. Every day i seem to learn something new - whether it be from a call i listen to or a new on-line course i take for my development.I have a wonderful team leader and every day is a great day at MSi.
Pros
work from home
Cons
Pay for parking is required
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I work in the Ai team. Lots of calls daily both inbound and outbound. great incentives and daily/monthly hype. the training was long (11 weeks) but i completely understand why now that i have completed it.Nice company to work for.
Pros
hype and incentives - i love money
Cons
takes four months to work from home
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
My role is slightly different from others - i work with a department that reaches out to existing customers to update on new products/services. My team leader is great. I enjoy my job (I work from home) and i get lots of things done daily. The training was short and effective.
Pros
Wfh
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
From my first telephone call for an interview to date everything that MSi has said happens at msi has happened. Very truthful company. My training was intense but i do see the value of it. Upper management is great - they reach out daily to check on me. The workplace culture is family and fun. With COVID it has not been as easy to see but i know it is there.Just learning a new job was a challenge but i do enjoy going to work every day and learning something new - you never know who is going to be speaking to you over the phone.
Pros
Nice people nice company
Cons
have to work in the office for about 4 months before WFH
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I support my team as a resource associate. A typical day is answering questions from both experienced agents and new hires. My boss is very supportive and the workplace culture is family oriented. The hardest part of my day is doing everything on my to-do list.The most enjoyable part is that i actually love my job
Pros
Great company
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
My day has changed over the past six months and i love my new role. I was recognized for doing extremely well on my job. I support new hires. My team leader is great and the culture here at MSi is very friendly. The hardest part of my current job is being available to help so many people.The most enjoyable part of my current job is being available to help so many people.
Pros
Recognition. Work from Home is available for everyone - it just takes time
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I take a lot of calls but i also work back office which is a nice break. Through the training program, academy bay support and on the job training there is tons to learn.My team leader is very supportive and always available for coaching and/or conversations.The hardest part was just a lot to learn all at oneThe most enjoyable part is the recognition different people have given me!
Pros
friendly people
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Typical call centre - talking to customers. Key Performance Indicators are in place. Learned lots - and every day more! Team Leaders are supportive and the training team/A-bay team are fantastic. The workplace culture appears to be focused on your success. Family is important too.Hardest part was learning all the toolsEnjoyable part was getting a paycheque
Was this review helpful?
  1. Employee reviews