Being forced to get vaccinated although the whole staff is working from home and rarely making it to the office. Was forced to resign unfortunately.
Having to take call after call. No rest time or pause between calls. BUT this is the nature of a true call centre
call after call
There are quite a few rules to keep in mind and that could be overwhelming and stresses me out.
Client demands always change and they are high.
Taking on new challenges like taking inbound calls then training for automated Outbound calls. Then either Virgin home internet or tech calls. Stacking on more responsibilities.