MSi Corp Careers and Employment

Work wellbeing

Results based on 67 responses to Indeed's work wellbeing survey.

Work wellbeing score is Above average, 72 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Above average

Purpose

How meaningful people find their work

Above average

Stress-free

How manageable people find their work stress

Above average

Satisfaction

How content people feel with the way things are at work

Average

About the company

Founded
1998
Company size
501 to 1,000
Revenue
$30m to $130m (CAD)
Industry
Computer Hardware Development
Headquarters
Ottawa
Link
MSi Corp website

As a Call Center within Ottawa, MSi Corp delivers for our clients solutions to meet changing business needs; we provide customer support with professionalism and integrity. Our employees, from agents to leadership, strive to provide exceptional customer service and client satisfaction in all aspects of their jobs and they are what makes MSi successful.

Within the call centre, all new hires start at the entry-level position and when opportunities arise, employees move through the organizatio...

Within the call centre, all new hires start at the entry-level position and when opportunities arise, employees move through the organization. From inbound/outbound calling, customer sales and service, technical support and specialty teams; we have various options to ensure we find the best fit for all employees knowledge and/or skill.

We are proud to do this in an inclusive, multicultural environment and are accepting of all and promote diversity. MSi supports local causes within our community.

Learn more

Jobs

Browse jobs by location

North York, ON

2 jobs

Ottawa, ON

1 job

Verdun, QC

1 job

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Salaries

Salary estimated from 651 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 554 reviews and is evolving.

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Reviews

Activation Improvement in 360 Lisgar

on 4 June 2023

It’s an alright job

The job is decent. You really have to be ok with being yelled at by angry customers.I also find it weird that bilinguals are getting paid the same as people who speak one language

Customer Service in Ottawa, ON

on 1 June 2023

Good place to work for

Finding a call center that provides a fulfilling and enriching work experience can be a daunting task, but MSI stands out as a truly exceptional organization for individuals seeking employment in this field. With a strong commitment to employee well-being, professional growth, and customer satisfaction, Company X has earned its reputation as a top-tier call center to work for.

Call Centre Agent in Ottawa, ON

on 23 April 2023

Don’t work here

First red flag is they hire everyone from a single phone call interview. They’re desperate because workers quit so often. Management, training, customers, work culture, building location, etc. it’s all horrible. Very little assistance is offered when you need help with understanding. The amount of gaslighting I endured by the managers was absolutely craaaazzzy. Also, they hire some weirdos so be c...

Call Centre Agent in Ottawa, ON

on 6 April 2023

okay Job

was only there for 3 months, the training was fun but the management was a little unprofessional. laid-back environment until you get to the floor they are supportive but still make you figure everything out on your own.

Activation Assistant in Lisgar, ON

on 5 April 2023

Stressful job

I had to see the doctor because of the stress that i had from this company, if you are sick they don’t pay you like you are just a number, if you have no power you have to come to the office even on a snow storm otherwise your absent or you will not get paid .

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Questions and answers

People have asked 41 questions about working at MSi Corp. See the answers, explore popular topics, and discover unique insights from MSi Corp employees.