MSi Corp
Work wellbeing score is 72 out of 100
3.5 out of 5 stars.
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MSi Corp Careers and Employment

Work wellbeing

Results based on 67 responses to Indeed's work wellbeing survey.
Work wellbeing score is Above average, 72 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Above average

Purpose

How meaningful people find their work
Above average

Stress-free

How manageable people find their work stress
Above average

Satisfaction

How content people feel with the way things are at work
Average

About the company

  • Founded
    1998
  • Company size
    501 to 1,000
  • Revenue
    $30m to $130m (CAD)
  • Industry
    Computer Hardware Development
  • Headquarters
    Ottawa
  • Link
    MSi Corp website

As a Call Center within Ottawa, MSi Corp delivers for our clients solutions to meet changing business needs; we provide customer support with professionalism and integrity. Our employees, from agents to leadership, strive to provide exceptional customer service and client satisfaction in all aspects of their jobs and they are what makes MSi successful.

Within the call centre, all new hires start at the entry-level position and when opportunities arise, employees move through the organizatio...

As a Call Center within Ottawa, MSi Corp delivers for our clients solutions to meet changing business needs; we provide customer support with professionalism and integrity. Our employees, from agents to leadership, strive to provide exceptional customer service and client satisfaction in all aspects of their jobs and they are what makes MSi successful.

Within the call centre, all new hires start at the entry-level position and when opportunities arise, employees move through the organization. From inbound/outbound calling, customer sales and service, technical support and specialty teams; we have various options to ensure we find the best fit for all employees knowledge and/or skill.

We are proud to do this in an inclusive, multicultural environment and are accepting of all and promote diversity. MSi supports local causes within our community.

Learn more

Jobs

Browse jobs by location

North York, ON

2 jobs

Salaries

Salary estimated from 651 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 554 reviews and is evolving.

3.42 out of 5 stars.20193.77 out of 5 stars.20203.81 out of 5 stars.20212.13 out of 5 stars.20222.38 out of 5 stars.2023

Reviews

Activation Improvement in 360 Lisgar
on 4 June 2023
It’s an alright job
The job is decent. You really have to be ok with being yelled at by angry customers.I also find it weird that bilinguals are getting paid the same as people who speak one language
Customer Service in Ottawa, ON
on 1 June 2023
Good place to work for
Finding a call center that provides a fulfilling and enriching work experience can be a daunting task, but MSI stands out as a truly exceptional organization for individuals seeking employment in this field. With a strong commitment to employee well-being, professional growth, and customer satisfaction, Company X has earned its reputation as a top-tier call center to work for.
Call Centre Agent in Ottawa, ON
on 23 April 2023
Don’t work here
First red flag is they hire everyone from a single phone call interview. They’re desperate because workers quit so often. Management, training, customers, work culture, building location, etc. it’s all horrible. Very little assistance is offered when you need help with understanding. The amount of gaslighting I endured by the managers was absolutely craaaazzzy. Also, they hire some weirdos so be c...
Call Centre Agent in Ottawa, ON
on 6 April 2023
okay Job
was only there for 3 months, the training was fun but the management was a little unprofessional. laid-back environment until you get to the floor they are supportive but still make you figure everything out on your own.
Activation Assistant in Lisgar, ON
on 5 April 2023
Stressful job
I had to see the doctor because of the stress that i had from this company, if you are sick they don’t pay you like you are just a number, if you have no power you have to come to the office even on a snow storm otherwise your absent or you will not get paid .

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Questions and answers

People have asked 41 questions about working at MSi Corp. See the answers, explore popular topics, and discover unique insights from MSi Corp employees.

See questions about:

  • Benefits
  • Working Hours
  • Interviews
  • Working Culture
  • Hiring Process
  • Promotion
  • Working Environment
  • CEO
  • Dress Code
  • Work from Home
  • Background Check
  • Company Future
  • Job Opportunities
  • Part Time Jobs
  • Work Life Balance

Interview insights

Insights from 180 Indeed users who have interviewed with MSi Corp within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview questions

experience and interest

experience and interest...

Shared on 27 July 2022

general questions. Sales related. a few behavioural questions

general questions. Sales rela...

Shared on 22 March 2021

General type of interviews questions. Provide examples. Fairly general

General type of interviews que...

Shared on 7 February 2021

Common questions about MSi Corp

MSi Corp locations

  • Ottawa, ON3.4 out of 5 stars.

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