Mr. Pretzels Employee Reviews in Calgary, AB

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3.5Work-Life Balance
2.8Pay & Benefits
3.0Job Security & Advancement
3.3Culture
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2.0
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Not a terrible place for a first Job.
Worker (Former Employee) –  Calgary, AB26 June 2019
Working for Mr. Pretzles, depending on the franchise owner; can be a pleasent experience. It's a great place for a first time job to learn what it's like to work in a fast paced environment and how to deal with customers on a daily basis.
There's a lot to be said about this company's choice of owners and managers; but that's at any place. They don't much care for making their employees feel welcome or valued. This company lacks incentive for sure.
While my experience with this company may not have been the best do not let it dissuade you from giving them a chance.
Pros
Free Pretzles
Cons
Terrible Owners/Managers
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2.0
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Rude management
Food Handler (Former Employee) –  Calgary, AB11 June 2019
coworkers are friendly but management is rude. they watch you through the cameras which is quite annoying because you always feel like someone is watching you while you work. Also when sampling they expect you to walk back and forth the kiosk for hours and not stop smiling.
Pros
free pretzels
Cons
management
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3.0
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Fun environment but management needs a lot of work. Overworked students and abusing authority.
Senior member (Current Employee) –  Calgary, AB1 March 2019
The poor students are overworked and abused. Management abuses their authority and mistreat their employees. Not enough recognition for the workers. But the employees somehow make it fun for us to visit.
Pros
Some people who are nice.
Cons
Rude people.
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2.0
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coworkers are great, management doesn't care about you
Sales Associate/Cashier (Former Employee) –  Calgary, AB29 January 2019
coworkers are nice and welcoming but management is always looking over your shoulder (through the security cameras) waiting to catch you messing up so its hard to relax and actually enjoy working. also three month probation is silly
Pros
free pretzels
Cons
management is MESSY
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3.0
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Welcoming and Kind environment
Sales Associate (Former Employee) –  Calgary, AB17 August 2018
Working at Mr. Pretzels was a great experience for people with little to no work experience. The other employees were all kind and welcoming of any new members. Hours were fairly generous and the environment was quite organized and everyone worked well as a team.
Pros
Free Pretzels
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2.0
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not enjoyable at all, management was not very good and disorganized
Part-time worker (Former Employee) –  Calgary, AB1 May 2018
I thoroughly didn't enjoy working there, management was unorganized and didn't deal with problem solving well. equipment malfunctions were frequent, However the Calgary branch was new and had many things to get right as it was brand new when i began working there.
Cons
management, worker engagement
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4.0
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Great Team but Bad Franchisee
Part time (Former Employee) –  Calgary, AB25 October 2017
The people I worked with are extremely friendly and outgoing. They were helpful and patient when I was still learning the ropes. I learnt how to make the dough for pretzels, how to roll them, how to cook them in the oven as well as how to dress and serve them to customers. The hardest part about the job was having to deal with the franchise owner who was at times, rude not only to customers but also to my coworkers and I. Another hard part was keeping up with the weekend rush where the line up and become as long as 20 people or even more. Other than that, everything about the job was great.
Pros
Free Pretzels, Great People
Cons
Insane Rushes, Rude Franchisee
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Overall rating

3.4
Based on 108 reviews
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Ratings by category

3.5Work/Life Balance
2.8Salary/Benefits
3.0Job Security/Advancement
2.9Management
3.3Culture