Staff turnover/Lack of security is scary
Member Experience Associate (Former Employee) – Ottawa, ON – 27 January 2018
Members are always mad because they don’t like the club policies. Supervisors will come back you up if you ask for help but sometimes they aren’t available. The policies don’t always make sense, so a good amount of the member anger is justifiable.
A frightening amount of people get fired for no reason. One day they’re working alongside you and doing a good job, and the next day, they’re gone and they don’t even know why. Dedication, proficiency, and work ethic don’t seem to matter when it comes to who they fire either.
Information isn’t always communicated from one department to the next which can cause some issues. Even within departments, one supervisor may tell you something completely different from the next.
The environment is stressful. I feel anxious from the moment I step in the doors to the moment I leave, but at least you don’t have to take work home with you.
Free membership, discounts on other things
Toxic environment, no job security