Mountain Equipment Co-Op Employee Reviews

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5.0
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Good family culture, competitive pay, some politics in promotion
Cashier (Current Employee) –  400 King St. West5 February 2019
Good place to work for young people and those who do not want to be tied down. Good for working a lot and then asking for long periods of time off. Health credits program for casual employees and many outdoor free courses offered through your job to improve your outdoor activity skills. Also offers free EPA for counselling and mental health concerns.
Management listens and does their best.
Promotion and training is not obvious, lots of politics, favouritism and cliqueness when it comes to upward movement.
Fast changing company so expect many changes, most of them not easy and inefficient.
Pros
Fun environment, family culture, good treatment of employees
Cons
No chance of promotion unless you are a taken under the wing of someone higher up
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3.0
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Good for part-time
Floor Staff (Current Employee) –  Toronto, Ontario25 January 2019
Very little room for growth.

Good as something to keep part-time.

Lots of benefits to take advantage of though: free climbing gym access, free yoga, free trips.
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3.0
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Toxic work environment
Sales Associate (Former Employee) –  Calgary, AB24 January 2019
The management was deeply toxic to work under, played favourites, provided little support. Expectation that there would be no work life balance or advancement.
Pros
staff discount, pleasant customers
Cons
inflexible hours, no opportunity for advancement.
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5.0
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Fun place, good benefits and great people
frontline staff (Former Employee) –  Victoria, BC13 January 2019
A great work environment where you are constantly working with other passionate co-workers and customers. The employee benefits are quite good and you will always get treated very well by the management. I wouldn't mind working there again!
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4.0
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The job was fun and the people were great
Night Stock (Former Employee) –  Toronto, ON2 January 2019
I worked the night shift, from 10pm to 6am. Once you get used to the hours it is actually just like working any other shift, or maybe even more enjoyable because there are so few people working at night that you all become good friends. the hardest part of the job was communication with the day staff as we were never there at the same time so it made it hard to get on the same page about what we each expected of one another. The most enjoyable part was becoming part of the team. MEC employees are also offered staff discounts and can participate in many events run by MEC or events that are just for the staff.
Pros
Staff discounts, coworkers
Cons
communication with day staff
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4.0
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Fun place to work
Backroom Organization Team (Former Employee) –  Edmonton, AB18 December 2018
Typical work days included moving stock to fill product walls and organize excess stock.
I learned how to be successful in time management and organization.
The management of the establishment worked fairly well together, however, they often feuded on certain matters.
The culture at MEC was excellent for those that love to be outside and experience nature.

Most enjoyable was the team that I worked with, we got our work done, helped other departments, and most importantly had fun.
Pros
Trips for outdoor adventure
Cons
Managment makes or breaks the team
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4.0
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Grateful for this time
Front Line Staff (Former Employee) –  Calgary, AB18 December 2018
Indeed, I am incredibly glad to have had the chance to work at the Downtown Calgary MEC. During that time, I met some of my best friends, whom I have kept to this day, and with whom I still get outside with as often as possible.

There are many perks to working at MEC. There are staff gear auctions that allow staff to buy back gear at cents on the dollar.

Likewise, the unpaid (but subsidized) field courses were fantastic, and set me on a trajectory to move to BC for a year and become a kayak guide.

The people you work with, for the most part, are fantastic. The exception is that some of management can be quite cliquey... they choose their favorites in the first week and ignore you otherwise.

I recommend that prospective staffers do their contract term, but stay realistic about their odds of getting a permanent offer or contract renewal. If you leave prior to the end of contract, you are not eligible for rehire for a number of years.

Also, any 'lates' go onto your permanent file, (even if its by a minute) and will be considered against you if ever you apply at other locations. ;)
Pros
Staff Gear Auctions, Field Courses, Friendships
Cons
Extreme minimum wage, fickle managment
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1.0
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great place to work for a student or a retired person
Back stock / Inventory Associate (Former Employee) –  Edmonton, AB5 November 2018
a typical day involves customer interactions. I learned not to discuss certain things with people. The managers don't clearly guide staff for the best results. if you don't spend more than one activity you tend to get left out of a lot of events. The hardest part of the job is the inconsistency of management. Most staff are considered casual help even if working full time hours. The best part of the job was the discount.
Pros
discounts
Cons
long hours. casual status
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2.0
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Below expectation
Bicycle Mechanic (Former Employee) –  Greater Toronto Area, ON2 October 2018
MEC is an interesting case study in expectations - in some respects completely authentic and exceeding prior expectations, in others deeply disappointing. MEC advertises itself as a progressive, inclusive workplace that values work-life balance. That much is certainly true; possible benefits and possible rewards are generous. However, it also promotes itself as an "employee's workplace," so to speak, in a broader cultural and attitudinal sense, and that descriptor is a charade. Upward mobility is extremely difficult, and no one is particularly forthcoming about new frontline employees' almost exclusive status as "casual" (as opposed to part-time or full-time) workers until after hiring and onboarding. There are some terrific people in management at the store level, but also some major egos. The bike shop culture is an unfortunate reinforcement of common stereotypes about a "boys club" and "jock shop" vibe in the cycling industry. The full-time and master technician positions at the GTA location I worked at were unfortunately - with two noble exceptions - awarded to older employees of dubious leadership and interpersonal abilities. MEC is also numbingly more "corporate" (a pejorative term here) than its self-conscious image-making lets on. Join with caution - or be prepared to work in a cliquey atmosphere and check your prior hopeful expectations at the door.
Pros
Decent pay (for retail), potential good benefits, active diversity in hiring
Cons
Cliquey culture, highly limited upward mobility, demoralizing attitudes
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3.0
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Make friends and explore new gear
FRONTLINE STAFF (Former Employee) –  Langley, BC6 September 2018
Everything is great when you start out. Everyone is friendly and there is an almost family-like atmosphere among staff. You learn a ton of information about gear and outdoor activities, and get to meet the reps for various brands. The pay is also pretty great for a retail job, and goes up every six months depending on performance. Work life balance is respected as long as you give lots of notice for days off you need or changes in schedule.

However, after a few months, you get to know how management works, and it isn't always pleasant. Store management plays favorites and senior staff is like a clique. There are no advancement opportunities, and if you are having trouble understanding certain aspects of the job, you will be instantly in management's bad books and will be passed over for any opportunity that comes up. You will never have a constant schedule and it is mandatory that you are able to work at least one day on every time slot. Weekends off are very rare, but they do cycle. Turn-over is extraordinarily high.
Pros
Make good friends with fellow staff, use great gear for free, learn a LOT about different brands and different outdoor activities, casual staff gets sick days, Great store discount
Cons
Store management plays favorites, No opportunities for advancement, Very little communication regarding work performance or store issues, Repetitive, boring work, Mental health issues are not dealt with well and can lead to dismissal from work
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3.0
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Great Place for frontline Staff
Team Leader (Current Employee) –  Calgary, AB19 July 2018
flexible hours, great community, easy to make friends if you are front line.
As a team leader expect lots of hours, you need to be flexible with your time so you can meet all your goals
Pros
discounts
Cons
management
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2.0
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A big let down
Advisor (Current Employee) –  Vancouver, BC18 July 2018
Pay is less than what it should be for the amount of effort you put in. Senior staff in store are terrible at following through with promises and doing their job well, lack training for the level of role and require ability to communicate efficiently . No room for growth or career development. Outdated systems and internal problems. All the floor staff actually like talking about gear so it’s enjoyable being around them. Senior staff are bad at taking ownership for issues and fail to fully explain policies and procedures prior to blaming others for the problem and rather sweep the problem into the trash rather than work out a way to prevent it from happening again and improve. Casual work like full time staff without pay, left, benefits and support.
Pros
Good discounts
Cons
Senior staff and terrible pay
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4.0
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Good people and work Culture
Product Advisor (Former Employee) –  Toronto, ON6 July 2018
Its a nice place to make friends for a lifetime. You get first hand experience of the Canadian Outdoors and access to some of the worlds best outdoor gear
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4.0
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Excellent place to work
Cashier and Floor staff (Former Employee) –  Barrie, ON1 June 2018
They provide comprehensive and continuous training for staff in any areas management or staff themselves feel is needed. The people and energy you get to work with is fantastic. Excellent place to work part or full time.
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5.0
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Great People
Backstock (Former Employee) –  Burlington, ON11 May 2018
Great environment to work in as long as the manager is nice. Members who come in are generally really nice and if you like the outdoors it's a great place to work.
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5.0
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A great company to work for. Would highly recommend
Team Member/ Sales Associate (Current Employee) –  North York, ON30 April 2018
The overall experience at MEC was positive. The work culture is professional and encouraging. My only critique of the company is some of the management lack the skills to properly lead their team properly.
Pros
35% off discounts, free food
Cons
lifting heavy boxes
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3.0
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great atmosphere, still just retail
Sales Associate (Former Employee) –  Calgary, AB27 March 2018
Pretty good place to work if you can put up with making minimum wage and deal with unhappy, annoyed customers frequently. I have worked a lot of retail and customer service jobs in my life but I have to say I encountered more complaining from members here than anywhere else. They also expect you to be an exert in many departments, even though its essentially Costco of the outdoor world (impossible to know everything, unless you've worked there for years). This can be frustrating when the members expect you to be knowledgable when you're thrown into a department you don't usually work. Once you get passed the typical 2 month "honey-moon phase" of them hyping you up for this job, it really just becomes another boring, pretty lame retail job
Pros
Great staff room, perks, culture and co-workers
Cons
long hours, low pay, mundane retail job
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2.0
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Job for vendor related people
worker (Former Employee) –  Brampton, ON18 March 2018
All kind of ways to avoid work are highly appreciated.
Those who are pushing work to be done were fired with in one year. Management bread all sort of useless office position for ,,relatives,,
However company pay really good money. Those money are well waited by team of cooperative vendor related people. The decisions of top management is simply ignored by politics. It is enough to have one of those politics as a friend to stay free of work and get money doing nothing. To those who are going to work for MEC Brampton I would advice to be prepared for all kind harassment and unfair treatment.
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4.0
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Come for the gear, stay for the people!
Technician & Frontline Staff (Former Employee) –  Calgary, AB30 September 2017
Really great lifestyle job that has a fantastic culture. Lots of horizontal movement within the company to keep people engaged in the workplace. Pay his also very competitive for a retailing
Pros
Great culture, good benefits, amazing people
Cons
Senior staff development program is a dangling carrot
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5.0
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Amassing work environment
Frontline Staff (Former Employee) –  Halifax, NS11 September 2017
Wonderful work experience working both full and part time, excellent staff training and communication from management. Workplace culture was the highlight that made everyone feel like part of a team both in and out of the work environment. Always encouraged staff for learning new skills for best customer service and living an MEC healthy and active lifestyle.
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Overall rating

4.0
Based on 44 reviews
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3.9Work/Life Balance
3.5Salary/Benefits
3.1Job Security/Advancement
3.4Management
4.4Culture