Once upon a time, this was a great company to work for. Every day felt like you were helping someone, and making a difference.
Everything changed when it went from being family run to being owned by a corporation, and then went further downhill when it was bought by a private equity company less than 3 years later.
Not a great environment. Pressure is on to boost sales numbers, but ignores customer service and customer experience. Every day is a litany of calls from clients complaining, and this gets tiring FAST.
Flexible breaks if management likes you. Smoker friendly if you smoke.
Long hours and poorly recorded overtime.