Like all mortgage brokerages, they talk a big game to get you in. Pending the team or franchise you join, you 'may' get support. The BOSS system they brag about is just okay, nothing special and not user friendly. They charge you for everything, monthly use for their system, charge more for credit bureaus than most brokerages, etc. There is no way to not pay for their system, it is mandatory even if you do not use it or need it.
self-employed, no micro-managing
24/7 availability, pay for everything.