Client Service Representative (Former Employee) – Calgary, AB – 17 April 2013
- Management is awful. No people skills and no value for the employees. They don't know how to effectively manage whatsoever. They also have no problem telling others on your private issues. - No Rewards or Recognition's. - No Advancement. - Expect to stay late but don't expect it to be appreciated. - If you work your "required hours" and get your job done, they still view you as a slacking employee. - Promises will be made but never kept. - HR is horrible. Don't ever expect to get help from them or to have issues solved because it will never happen. You will end up being burned badly. Their easiest way to solve problems is just to let go people instead of solving the issues. In their eyes, you're always wrong. - Very disorganized - They're only about money money money. If you have to cover 3 jobs, that's just perfect for them.
HR Benefits (Client Care Representative) (Current Employee) – Mississauga, ON – 20 April 2018
- when committed to your job, with no complaints from your management team, you will be able to grow fast in the organization. - the organization really invests in their employees; training is very in depth.
Satisfying position with great benefits and perks.
Counsellor/Therapist (Current Employee) – Alberta – 14 April 2018
This is a good company to work for with reasonable compensation, stability, and great benefits/perks for salaried employees. Fellow employees are great to work with. Counsellors/therapists are able to choose their hours and days of work allowing for flexibility and regular life activities. Delivery of service provides standard therapeutic frameworks making this position easy to adjust and settle into. Counsellor/therapists are able to gain a wide variety of therapeutic experience, while at the same time working with Shepell's various customer models thus providing an opportunity to develop versatility and competency as a counsellor/therapist. Training includes on-boarding with a reasonable learning-curve, plus on-going clinical and personal professional development, allowing the counsellor/therapist to adapt as their therapeutic base expands. As a Canadian company and a leader in this service-industry, Shepell's customer-base continues to expand allowing for new positions and advancement. Join the team and experience the benefits.
Involves functioning clients with whom the counsellor is able to see active progress.
Hours can get out of hand if schedule or reporting is not managed well.