Morneau Shepell Employee Reviews

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They don't care about their employees
Client Care Representative (Former Employee) –  Montréal, QC25 May 2018
No work-life balance whatsoever. At first, it may look like a nice place to work, but the managers aren't comprehensive and there isn't much flexibility in the schedules.
Pros
coffee machine, salary, benefits
Cons
Schedule, Work-life balance
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Good experience for new grads
Pension Analyst / Senior Pension Analyst (Current Employee) –  Toronto, ON28 April 2018
People are nice, friendly and willing to help each other.
It is a good place to start your career.
However, if you are really ambitious, morneau shepell wont be a suitable place for you.
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Salaire inférieur au marché
Analyste, assurances collectives (Former Employee) –  Montréal, QC28 April 2018
Les heures de travail dépassent souvent le 37,5 hrs/sem parce qu'il faut livrer la marchandise avec des systèmes désuets, tout en mentant constamment aux clients leur faisant croire que tout est beau mais on gère des problèmes critiques à tous les jours. Il y a beaucoup d'employés qui tombent en maladie parce qu'ils sont tannés de travailler là, donc ils se mettent en invalidité payé et se cherchent une autre job ailleurs. Ça crée de la pression et plus de travail sur les autres employés. En plus, les salaires sont nettement inférieur avec ce que les autres entreprises offrent, et on nous fait croire que la compagnie est au même niveau. Un Analyste gagne en moyenne 40k, tandis qu'un Technicien aux AVS ailleurs peut facilement aller chercher 50k avec plus de 5 ans d'expérience. Je ne recommande pas cet endroit. Avec la pénurie d'employé sur le marché, il y a moyen de trouver mieux ailleurs. C'est ce que j'ai fait.
Pros
Port de jeans à tous les jours, Party de Noël gratuit au Reine Elizabeth
Cons
Salaire inférieur d'au moins 10k$ avec le marché
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Fast Paced Learning Environment
Client Interaction Coordinator (Former Employee) –  Mississauga, ON27 April 2018
Morneau Sheppell offered flexibility in schedule hours. Management was easy to approach for concerns. Overall, working at Morneau Shepell was enjoyable
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fast growth
HR Benefits (Client Care Representative) (Current Employee) –  Mississauga, ON20 April 2018
- when committed to your job, with no complaints from your management team, you will be able to grow fast in the organization.
- the organization really invests in their employees; training is very in depth.
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Satisfying position with great benefits and perks.
Counsellor/Therapist (Current Employee) –  Alberta14 April 2018
This is a good company to work for with reasonable compensation, stability, and great benefits/perks for salaried employees. Fellow employees are great to work with. Counsellors/therapists are able to choose their hours and days of work allowing for flexibility and regular life activities. Delivery of service provides standard therapeutic frameworks making this position easy to adjust and settle into. Counsellor/therapists are able to gain a wide variety of therapeutic experience, while at the same time working with Shepell's various customer models thus providing an opportunity to develop versatility and competency as a counsellor/therapist. Training includes on-boarding with a reasonable learning-curve, plus on-going clinical and personal professional development, allowing the counsellor/therapist to adapt as their therapeutic base expands. As a Canadian company and a leader in this service-industry, Shepell's customer-base continues to expand allowing for new positions and advancement. Join the team and experience the benefits.
Pros
Involves functioning clients with whom the counsellor is able to see active progress.
Cons
Hours can get out of hand if schedule or reporting is not managed well.
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Friendly enviroment
Benefits Administrator (Current Employee) –  Mississauga, ON11 April 2018
Friendly environment and place to learn more about benefits administration. Team work and managers are cooperative and understand staff . Flexible hours.
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Work life balance
Technician (Current Employee) –  Toronto, ON3 April 2018
There is work life balance. The management is very supportive. Lots of trainings conducted for growth and development. Various events conducted throughout the year.
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Stay away from CSS
Therapist (Former Employee) –  Toronto, ON22 March 2018
Different branches of the company operate differently, but in Children's Support Solutions, you'll find yourself underpaid, overworked and untrained for expectations that aren't even communicated. Some inside the company are kind and sincerely care about the children they serve but most, and management especially, just care about the bottom line.
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Dont stay long
Data Entry Clerk (Current Employee) –  Mississauga, ON20 March 2018
Data entry clerks start at $28k. Overworked and very under paid for the work load they give you. The work for the title is not what it is. You do so much more than data entry but get away paying next to poverty due to the title. Data entry clerk salary is almost the bare minimum for the workload. Advancement is a joke. They hire externally on some positions when there are qualified internal employees. If clients could see they treat employees they might leave.
Pros
Flexible hours, dress down everyday, benefits
Cons
Under paid. Too much work. Job title and work does not match
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Go at your own Risk
Customer Service Representative (Former Employee) –  Mississauga11 March 2018
High turn over
Poor management
Stressful
Poor salary
Don’t waste your time applying to this company. You will be disappointed.
I was happy when I left, no stress, better pay.
Pros
Coworkers
Cons
Management
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productive fun at work
Hadoop Data Engineer (Current Employee) –  Markham ON9 March 2018
a typical day is to load data into hadoop learned datastage management is friendly workplace culture is cooperative
hardest part is to undserstand all clusters
Pros
free linchs
Cons
long hours
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Horrendous company..non existent support structure.
Clinical Therapist (Former Employee) –  Vancouver, BC1 March 2018
You will never move up or be promoted..12people control everything.Counselling for 20 dollars per hour,this is your place,no benefits or bonuses this is your place.Can be dismissed at a managers whim without recourse.Dont waste your time or energy counselling for this company.They will use you and abuse you and dump you when you ask for a rate increase.
40hr is what they pay,no benefits or perks.If you want to work for a cutrate insurance Corp that only cares about stockholders and making money then by all means this is your place.My advice is to bypass Shepell at all costs,just not worth your time and education.They do not care about people or employees.
Pros
non
Cons
too many to list
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Environnement de travail productif mais très hiérarchisé
Technicienne comptable (Former Employee) –  Montréal, QC26 February 2018
La forte hiérarchisation au sein des équipes créée souvent des problèmes de tensions et des sentiments d'injustices, car on a l'impression de ne pas être traité à sa juste valeur. Surtout quand d'autres personnes récoltent tous les mérites du travail qu'on a effectué.
Pros
Possibilité de faire du télé-travail, ou de travailler 4 jours par semaine
Cons
Mauvaise gestion au sein des équipes
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Decent job
CSR - Customer Service Representative (Former Employee) –  Toronto, ON5 February 2018
1. lack of transparency in the teams, lack of organization . I would not recommend it to anyone that likes to strive in their work because there is going to be a lot of barriers. Coworkers are nice overall.

2. toxic environment due to poor communication between teams, a lot of triviality.

3. It is unhealthy as a workplace and surprising from a company that promotes workplace mental health.. I don't know about the other departments but there is a high employee turnover in the call centre.

4. The pay is fine.
Pros
Pay, coworkers
Cons
Micromanagement, lack of support
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Productive and fun workplace
Client Care Representative (Former Employee) –  Mississauga, ON31 January 2018
Everyone is willing to help whenever you ask questions. Great management team. Fun environment. Management not strict and like you to take advantage of breaks
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Great work environment
Manager, Client Support and Contract Operations (Former Employee) –  Toronto, ON25 January 2018
A typical day consists of several meetings with multiple groups and a never ending to do list that keeps increasing as the day goes on. What makes it all worthwhile is the great people I work with each day and the vast knowledge everyone brings to the table to work as a team in order to tackle each task.
Pros
Friendly work environment.
Cons
A significant number of priority deadlines with short notice.
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Very Processed Orientated
Disability Manager (Former Employee) –  Home Office - Edmonton24 January 2018
Used process as a way to consistently manage cases.

Although Initial training was provided most training was acquired through hands on work which slowed down client service. I most often felt I should have figured out how to do something on my own..

Decent job if working from home is a good work environment for you. Difficult if that is not the case for you.
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An upbeat company
Counsellor (Part-Time) (Current Employee) –  Brampton, ON10 January 2018
Busy office with growing customer base. Market leader in the field with lots of opportunities for career advancement. Company is forward-thinking and provides excellent services to customers.
Pros
Collaborative and relax workplace culture
Cons
Pay advancement is minimal
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Balanced Work Life
NETWORK ADMINISTRATOR (Current Employee) –  Toronto, ON4 January 2018
I have worked for Morneau close to 5 years. The work life balance is great with the option to work from home. I would recommend working for Morneau to anyone.
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Overall rating

3.1
Based on 200 reviews
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3.0Work/Life Balance
2.9Salary/Benefits
2.6Job Security/Advancement
2.6Management
2.8Culture