Morgan Stanley
3.8 out of 5 stars.
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Morgan Stanley Employee Reviews

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Canada136 reviews

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3.7Work-life balance

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Good place to learn

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A good place to learn and grow, but at times very long working hours. Industry-standard systems and support, good internal mobility and career growth.
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Supportive team mates. Very low paying job compared to the job responsibilities

Good for a start.Managers are supportive when they have not been stressed out themselves.The job title says customer service to justify the very low pay, but you do a whole lot more than the typical customer service/call center duties. It's an insane amount of financial services work load that goes on here, you just aren't in a "brick and mortar store front". There is no clear path if you are looking to change teams and apply to internal roles. There's some internal bureaucracy when looking to leave the team. The work environment goes beyond fast paced and generally very stressful and leaves you drained at the end of your shift. They try to poach you to take the FINRA examination, but the salary for the added stress is almost nothing compared to the industry.


Supportive team mates willing to help you be a better version of yourself, Managers are supportive when they have not been stressed out, The customer service department is at least new immigrant friendly when hiring new intakes


Other departments look down on you, Archaic processes that make your job even more stressful, The pay is very very low compared to the kind of job required of you, micromanaging
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Insights into Morgan Stanley

Based on 5 survey responses
What people like
  • Ability to learn new things
  • Trust in colleagues
  • Inclusive work environment
Areas for improvement
  • General feeling of work happiness
  • Energizing work tasks
  • Ability to meet personal goals

Could be improved.

As a facilities coordinator, if you don’t mind doing your job as well as most of everyone else’s job then you will like it. This job is basically being the pack-mule of the company. You get emails from other employees complaining that there are crumbs on their desk and requesting you to clean it. You’re responsible for stocking all the coffee stations. You need to respond to emails promptly, cover the receptionist on their lunch break, and set up meeting rooms all simultaneously. My boundary was reached when they were demanding me to do the Technology department’s job duties. As I was not being paid accordingly to do such tasks nor were they even my responsibility. When I mentioned this to upper management, they simply didn’t care.
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Challenging, fast-paced environment, with a great team

* Great, supportive, team* Results oriented* Interesting and challenging technical work* Opportunities to learn and develop* Rewards creativity* Commitment to diversity and inclusion


Excellent salary and bonus


Very fast-paced and weak on change management
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Good culture, good people

I love the culture here. I feel like there are a lot of talented people and I can learn a lot from them. Respect, equality and diversity is being practiced, not just a slogan. Managers a few ranks over are still very modest and approachable, which I didn't find in the companies I previously worked for.


- Fair pay - Culture - Colleagues


- Lots of red tape due to regulation - Workload
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Poor Management

Bad management, a lot of nepotism a d favouritism. If you’re not white, you won’t get ahead. Poor leadership, some staff not qualified to even open a door, but still there as they play the kissing-up game.


Location, downtown core


Management, excessive overtime
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Great Culture

I love working here. There is great culture, work-life balance and lots of learning opportunities. This is a great place to start your career as a software developer. The work does get boring and monotonous depending on what team you are on and what part of the codebase you work on.


Rrsp, work-life balance, learning opportunities


Monolithic codebase
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wonderful culture

Wonderful place to workGreat colleagues Great culturesupport job mobility in the companySupportive managersgreat life work balancecommunication is very important
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Do not recommend

Terrible place to work, stay away. Too much red-tape. Very poor culture. For them it's not about getting work done. It's all about shirking responsibilities.
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good place to work

new technologies, good place to work. Nice environment, good management and teams, plenty of space for growth. would recommand to friends in the future
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The people are the best part

I had a lovely internship experience thanks to my supportive team and attentive Campus HR Team. We had fun activities like go-karting, valentines day social, tech talks, Tech Expo and Escape room. I got to work with a global team.
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Great Company

Good company to work and learn new technologies. A good flexible environment with great benefits. Good Job culture. Flexible Work from home option .
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Great place to work in the financial services

- Salary is good - Work-Life balance is good - Mobility options are available - The cafeteria is not good - Good place to work for financial services - Lots of technology being used across different teams


Work Life balance
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very competitive

Management approach is not like high tech companies , its very traditional, if you want progress , you need to do show off and make your network, workload is not normal as well.
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Prefer not to comment

Pros Good benefits some get remote work Cons Not secure, any time you can lose a job, some are lucky else tirelessly work, no communication than work-related talk
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Productive and fun work place

Productive and fun work place. Lot's of opportunities internally in the company. Usually when someone gets a job here they stay for a long time. .....
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Mid management unprofessional , unskilled & incompetent .

Most recent management change over in the last 1-2 years has been awful. Unprofessional and inept mid management makes doing your job extremely hard and stressful .
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Stressful Work Environment

Stressful work environment, lots of management and staff changes. Lots of policy changes over the years, resulting in negative work environment. Worked very closely with other offices.
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be careful of office politics. this is why I want to leave. Fast paced, triple my work load than my previous company. Not a place for you to stay life long
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Nice place to work

Working for Morgan Stanley in NTT Data. Not much pressure and relaxed atmosphere. Enough exposure to grow and develop yourself. Good vibes from all those around you.
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Professional environment

Have been good part of my professional and personal life. It has complex technical environment and good place to acquire new skills while applying your skills
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Overall rating

Based on 4,702 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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