MoneyKey Employee Review
Not a long term career
Worked in Winnipeg location for 7 months. Paid 12.25 per hour. Serving broke people in USA (certain states only) . No proper management. Only learnt the work flow when I was put on the floor. Team leaders are the best part of the job. Very helpful and easy to talk to. This is job is a bridge make your expenses meet. Management push you hard to make loans
Ratings by category
Everyone at work is pretty cool and friendly, just not the job itself. They have 1 hour break and you can take them in whichever way you want. They would be pushing you to get more loans later on and it would be very stressful because their loan is very high in interest and rude customers.
A typical day at work - you get watched and judged like your in a highschool setting like your a child under microscopeWhat you learned - you learn great knowledge like working hard doesnt pay off because this company once they feel like they dont need you- they wilk make up anything to get you dismissedManagement - management are like children no prinicipal or values or respect - they just care abou there paycheck because your replaceabale - management is like they were losers growing up that had no life so once they came to reality and started working when they got the title of "manager" the power they have is to dictate negative behaviours to others Workplace culture - like a cafeteria - management is nosey and dramatic culture - negative wicked evil place to be The hardest part of the job - management - because they have no respect to the workers - because there mindset is to bully you out of hob because you replaceable The most enjoyable part of the job - the gossip you hear that managers and owners are doing while working - like drinking - and narcotics
It started out well, management was good, however training was horrible and I got thrown to the wolves without even knowing how to process a loan. Once management changed, it became a micro management show. Free snacks once a week was the only pro in my view. Loud, obnoxious kids were all over the floor, taking away this contact center's professionalism. It was hilarious for me and many many other employees watching upper management hold town hall meetings once every few months, just to make them look good. Same s*** every time, no point to these meetings. Customer service supervisors were ridiculous, had no time to help it felt. Morons! Those two (if they're still there know who they are 😂) pushing all agents to get as many loans as possible, competitiveness just made it hard to watch. Stresses out and angry and vengeful employees. They held award ceremonies, in the call centre floor, while employees were on the phones, trying to communicate with a customer while trying to block out loud voices and clapping just proved how little they cared about professionalism. No room to grow, yeah you can move to a different dept maybe with slightly better pay, but in the end, that didn't work out for me. I was left hanging without a real purpose in the new dept. This is not a career, it's a job! That's all. Never supported their product, it was clear why so many customers were in arrears, because of the ridiculous interest rates they charge. Getting laid off was the best thing that ever happened to me, because without this joke of a job, I found my true calling. I'm - more...
Bad pay for the stress of the job, bad management