The job, in and of itself, is okay, but the management actively encourages customer service representative to mislead customers. I have seen a branch manager forge a customer's signature on a Fast-Cash Advance contract.
The office politics is out of hand. employees split into factions, and managers pick a side instead of encouraging solidarity and civility.. False accusations of harassment, performance evaluations are motivated by managers' personal feelings, and employees often don't respect customer privacy.
Reading other reviews here, it's clear that the situation has only worsened over the years.
Stay away from Money Mart and its toxic work culture.
toxic workplace environment