Moneris
3.4 out of 5 stars.
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Moneris Employee Reviews

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Canada158 reviews

Ratings by category

3.4Work-life balance

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Found 158 reviews matching the searchSee all 179 reviews

Insights into Moneris

Based on 9 survey responses
What people like
  • Ability to meet personal goals
  • Feeling of personal appreciation
  • Inclusive work environment
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Support from manager

Good place to work

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Good environment with plenty of challenges. Alot of moving parts and technology challenged users makes sure you don't have a dull moment and plenty of stories to carry along.
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Dead end

Work-life balance is usually good but that's because they pay so low, they can't really demand unpaid overtime. My best team member promptly quit after learning the pitiful value of her first bonus. Cronyism and nepotism are the culture. Hard work is not rewarded.

Pros

Usually easy hours.

Cons

All else.
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Extremely poor/low salaries

Banking culture with a lot of aging employees and most of them have being with the company for over 20+ years. Senior management never leaves or get promoted so there is hardly any opportunity for analysts to promote and advance. Probably some of the lowest salaries in the fintech industry great if you live in sackville but not in Toronto. However BMO/RBC board members make millions in bonus while regular staff has to live pay check to pay check

Pros

Casual, tedious work since everyone hate changes or any improvements

Cons

Extremely low salaries and if you are luck you get 1% pay increase at the end of the year
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ils petent plus haut que leur.....

Jamais vu une telle mauvaise foi dans une aussi grosse compagnie...ils prennent leurs employées pour des c.... les salaires sont ridiculesles gestionnaires incompétents et totalement a la botte de leurs supérieurs qui eux mêmes sont encore plus dans la sauce...compagnie a évité le plus possible...

Pros

aucun

Cons

tous
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best employer ever

They where the best, I did a contract for them and they treated me like gold. They were not demanding and took good care of me. I really wish more company's where like this in Canada.
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They mean well but fall short

The pay is decent but not good enough considering what you deal with. The benefits are good for the cost. Management is all over the place. Some managers are awesome while some shouldn’t even be in a management position. There’s no sense of value and your voice being heard. There are plenty of claims for mental health support but nothing actually helpful is done. Shift choices are often terrible and are difficult for newer employees to achieve work/life balance. Changes are made at a moments notice and the communication is terrible and unreliable. All in all, it’s a call centre and what else can you expect

Pros

Free coffee, decent pay, good benefits

Cons

Poor work/life balance, 24/7 365 work environment, poor communication, no advancement
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Moneris has a great working culture! Fun to be with but also demanding with work depending on your role.

Moneris is truly a great place to work. The culture is amazing! I’ve got your back and you’ve got mine. That’s how it goes. Everyone looks out for each other. No matter what you do or what department you work for everyone is looking for the ultimate success. When one succeeds, they all succeed. It’s a great company to work for.

Pros

Free coffee and games in the lunch room like ping pong, pool, and more.

Cons

Depending on your role. Long hours. You take it home with you.
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Run before you fail into the trap

at first you think you work for a tech company, but you realize that it is a disguised call center, the managers are horrible as well as their boss, when you are in trouble they will not find a solution for you, and you will be the first scapegoat they will sacrifice to cover up their mismanagement.do not trust their crocodile smile, they will crush you at the first meeting. Hypocrisy in all its form.you will learn nothing there, nothingby the way snitchers are welcome.

Pros

Insurance

Cons

salary, vacation, holydays, schedule
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All personell is very smart

All personal are friendly and smart. Education and professionalism are presented on all group and potential is very big/. They very fast accept knowledge what I transfer to they
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pas un endroit pour faire une carrière

just le nom de la compagnie est grand mais y a rien intéressant , ni salaire si administration son pas ouvert commet exemple des vacance 2 semaines pendant l'été pas plus et aussi fin année t'a pas le droit d'avoir des vacanceset plusieurs autre chose négatif ...

Pros

assurance maladie

Cons

des centaines de choses
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Average company to work

Some people around indulge in politics what they are used to their back home country. But many who have been in Canada for 15+ years are good and don't really like to be identified with those ones.

Pros

Banking employee perks

Cons

some employee politics
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Poor Company to Work For

What I was told in my interview was not played out in my job experience. I would not have excepted this job had I have known this. My work life balance was horrible. Advancement in this company is only for those that are favored. The lack of communication in this company is terrible

Pros

Good salary & benefits

Cons

Horrible scheduling and communication
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Bad staff

They dont have any proper polices and procedures.. zero discipline.Supervisior is racisit they only give opportunity to their people.They never make their employees permanent.. Worst place to work

Cons

Long hours
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Toxic executive management in some areas

Moneris from technology and market leadership point of view is a great company, However, certain areas in Moneris are toxic. To make the entire company great, those toxic working environments need to be cleaned up with better leaders. This will make this organization great to work for.

Pros

Work Life Balance

Cons

Some Executive leadership
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Stressful

This was the most stressful place to work. The entire place is who you know but not what you know. You are constantly being micro managed and given task that you could not possibly complete within the time allotted. It's no secret, Senior management if they want to get rid of you will pressure until you quit or be fired and then reward their friends.

Pros

None

Cons

Long hours, favouritism
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Belle ambiance de travail

Belle ambiance de travail, conciliation famille travail. parsonnel sympatique
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Un bon environnement de travail

Un bon endroit de travail mais le salaire n'est pas motivant surtout qaund on est avec une agence
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Détails de l'emploi

Pas tout à fait l'horaire souhaité. Travaille 1/4 fin de semaine stand by 2 fois par mois après 17h00.Territoire beaucoup trop grand a couvrir
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This company is long past it’s glory days they are running out of money and going downhill fast

I worked in a sales role for over 10 years and made this company millions of dollars. The compensation was decent but all of the new management are incompetent. The senior management hired a team of In experienced great looking but incompetent women to run the sales teams which subsequently failed colossally. This went from a $145 k a year sales job to a 55k a year sales job and the turnover was massive. This company is long passed its prime. If you want a decent paying job with a future go work for either of the parent companies BMO or RBC as Moneris is a nightmare!

Pros

Company matched pension plan

Cons

Shrinking salaries/ incompetent management/ no room for advancement
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Great Location

All IT working done internally, no outsourcing is done at Moneris, which means IT is super busy. The organization is setup as IT, Business and Operations. IT carries the big stick and steers the ship. It’s a strict waterfall environment for project delivery. Most of the team were there from when the company started, so the traditional project methodology is accepted. However they are working on becoming more Agile.

Pros

Great location, experienced group of people to work

Cons

Low pay, no room for growth, very manual processes (repetitive status updates)
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Productive and friendly work place.

Nice place to work. Great managers and a lot of fun activities. The salary is competitive and work/life balance is very good. Almost every team organizes team building events, lunch (or) dinner

Pros

Team events, dinners

Cons

On-call
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Overall rating

3.4

Based on 179 reviews
5
46
4
58
3
29
2
19
1
27

Ratings by category

3.4Work/Life Balance
3.2Salary/Benefits
3.0Job security/advancement
3.2Management
3.3Culture

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