Mitel Employee Reviews

Found 35 reviews matching the search See all 180 reviews
Sort by: Helpfulness | Rating | Date
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good place to work and learn
Project Manager / Telecom Supervisor (Former Employee) –  Burnaby, BC12 February 2019
good place to start and work your way up in the company. Management are fair and provide support as required. training is taken seriously. Regular communication from management are provided. Company strategy are understood by management and team members.
Pros
good work environment
Cons
poor salary
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Lossing experienced staffs
Support Engineer (Former Employee) –  Canada20 December 2018
The company has been lossing of energetic due to continuously firing the experienced staffs. Business model will not profitable anymore. Endlessly restructuring causes people working here feeling unstable, loss of royality and will not contribute to the company anymore...
Pros
Fairly good pay
Cons
No promotion and fear of layoff all the time due to management changed.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great enviroment
Product Data Controller (Former Employee) –  Ottawa, ON12 November 2018
Mitel was a great place to work with lots of great people, great pay, and an awesome team environment. Procedures were well written out, simple to follow, and great support from other co-workers
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Unorganized and stressful
Senior Product Support Engineer (Current Employee) –  Kanata, ON26 August 2018
Some very talented and experienced professionals.
Detached management.
Downsizing and contracting to reduce cost without consideration of consequences of quality and future performance.
Pros
None left
Cons
No future or possibilities
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor management decisions affecting everyone
Software Engineer (Former Employee) –  Toronto, ON23 June 2018
Management is making decisions based on short term financial targets which always fail and make company falling apart
The merges/acquisitions won't give any benefit to foundation of the product line, but only benefit upper level. In return, employees are being taken advantages.
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Busy, productive, flexibility and always learning.
Various Administrative Positions (Former Employee) –  Kanata, ON6 March 2018
Busy, productive, flexibility with open Management. Hardest part trying to please multiple bosses when having 15 of them. Enjoyable, because working on various projects.
Pros
We had many free lunches. Also, if we wanted to go out for lunch on a Friday, they usually didn't mind.
Cons
Expected to work overtime without getting paid.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nice place to learn
Research & Development, Co-op, Mitel Networks (Former Employee) –  Ottawa, ON3 March 2018
It was my best coop term. I learned a lot about software development. The manager was so motivating. The people around were also very helpful. They are very willing to cooperate and teach.
Pros
great people
Cons
need to organize external activities to motivate employees
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very productive job environment
Quality Assurance Tester (R&D) (Former Employee) –  CA7 December 2017
Very good company to work at.
Productive work culture.
Lots of tools and skills to learn and explore.
Always creative challenges keep coming up to learn and evaluate.
Pros
Good balance with job and personal hours
Cons
sometimes long hours required
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
lots of travel involve
Sales Engineer - Latin America (Former Employee) –  Ottawa, ON1 November 2017
great place to work but unfortunately at the end the moral was very down with all the lay offs. Lots of travel was evolve and sometimes was hard to balance personal life and work
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
this company is self absorbed
Senior Facilitating Instructor (Former Employee) –  Ottawa, ON3 October 2017
If you are thinking about a job with this company then think again.
they only care about their bottom line and you aren't on that list.
if you are on salary expect to work over 70 hours a week.

forget about a personal life.
they own you.
Pros
there aren't any
Cons
read the review
Was this review helpful?Yes 5No 1Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Most of people there wait for retirement.
Software developer (Former Employee) –  Ottawa, ON20 July 2017
Company have seen a better days. High turnover. Low salaries (lower than average in industry). No defined software development process.

Middle management is mostly pushing, therefore constant scope creeps. People are different from department to department. Some teams look like retirement house. Some teams are really enjoyable to work with. However, overall atmosphere is quite depressing.

After working there for 2 years I found much better job.
Pros
Good work / life balance
Cons
Low salary, depressing environment, no job security, no software development process, weak management
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
nice team and good benefits
Junior Web Developer (Former Employee) –  Kanata, ON25 April 2017
I was in a team of 2 developers in charge of developing a Web app. This is a big company with less work pressure. They have coffee for 60 per month and restaurant in base floor
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work, less pay,not family oriented.
RMAT REMOTE ACESS TECHNICIAN (Former Employee) –  Ottawa, ON27 January 2017
Shift work in itself is challenging but allows more work to be done. Good place to learn and advance with technology. The management does not easily trust workers. However there are many great opportunities to help customers daily and very rewarding.
Pros
great position to help customers in service an moves add and changes.
Cons
Distant relationship with management.
Was this review helpful?YesNo 2Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Workplace, not overly productive, Coop student, learned alot
Engineering CO-OP - 12 weeks full-time (Former Employee) –  Ottawa, ON4 January 2017
This was my fourth coop placement, it was pretty good, however it did get boring at times. The work variety was very small, so I ended up doing very similar stuff through the course of my placement.
Was this review helpful?Yes 1No 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Things are gloomy
Employee (Current Employee) –  Kanata, ON9 December 2016
It has been forever since I received a decent raise that I would actually feel/see besides a few bucks on the paycheque. Management acknowledges that I deserve to be paid more although HR thinks otherwise. HR does not believe in promoting people, but rather looks at driving people out, with their lack of assistance when they are called upon and providing cookie cutter answers for many issues raised.
Pros
Most work colleagues are great
Cons
unfair compensation, long hours, more work for less pay
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great business development, but poor productization
Product Manager (Current Employee) –  Ottawa, ON1 November 2016
mitel has been business strategic with purchases, but lacks the ability to integrate and develop anymore

no resource management or accountability at all levels; hence delivery dates come and go
most managers rotate on their budget and bonuses instead of employee investment such as training; lynda.com is not training!
Pros
beer and wine on Friday afternoons
Cons
management or lack the of
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Professional Environment
Software Verification Engineer (Current Employee) –  Vaughan, ON23 June 2016
Perfect environment to learn new things, facing new challenges under work load.
Friendly management to support all times during typical tasks.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Technology is not cutting edge.
Support Engineer (Current Employee) –  Ottawa, ON27 April 2016
Pay is below the average and not keeping up the industry. Working environment is good but expected to work long hours with no compensation.
Was this review helpful?Yes 6NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
too little work for my field
Design Engineer (Former Employee) –  Ottawa, ON19 April 2016
The last 5 years at Mitel was like workfare, spending many hours doing very little productive because there was so little work in my field to go around. I survived 5 rounds of layoffs. I took a few computer science courses at night, but not enough to get a full computer science degree; Mitel is a software house too.
I registered with ITO 2.0 two years ago, but most of the jobs I don't qualify for.
Management and co-workers were a pleasure to work with.
The hardest part of the job was just keeping busy.
It's nice to see Mitel surviving the transition to IP based telephony.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Working Experience
Co-op Student (Former Employee) –  Kanata, ON4 March 2016
Great Company. Great manager. Great team. Even though there are some problems in high-level management, definitely a great place to pursue a career (KANATA exclusively).
Was this review helpful?Yes 1NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Mitel. Our community is ready to answer.

Ask a Question

Overall rating

3.3
Based on 180 reviews
530
459
347
221
123

Ratings by category

3.3Work/Life Balance
3.4Salary/Benefits
2.7Job Security/Advancement
3.0Management
3.1Culture