Miniso
Happiness score is 41 out of 100
2.8 out of 5 stars.
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Miniso Employee Reviews

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Location
Canada99 reviews

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2.6Work-life balance

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Good place to start working

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Employe turnover is high, but great opportunity to grow fast.Management isn't very interested in teaching and helping new staff.During covid they had to lay off all the store staff.
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lots to learn

I improved my soft skills a lot when I was working in here. The job needs time management, customer service. However, working in here is really stressful, and tired. The manager is not nice and the rule usually be changed

Pros

nothing

Cons

long hours
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Insights into Miniso

Based on 44 survey responses
Areas for improvement
  • Energizing work tasks
  • Clear sense of purpose
  • Sense of belonging

A good company going through a down fall

New management is horrible. They work on there impulsive thought. No proper market research. Only do Trail and error method. Pro:If you are Chinese you are favoured. Even if you are a part time associate.
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awful, don't work there, go somewhere else

- so the store didn't have a manager for months before i started working there which is the reason why the previous workers left (they had to do management work themselves except creating schedules)- expected to always respond over text and calls on days off- hq is rlly lazy and don't wanna do anything and don't understand how to retail works so they do nothing themselves while making you do an unreasonable amount of work-hq has ocd for no reason and will judge your display to death -everybody's talking bad about each other at work without just saying it to your face-it's awful
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Runnnn! Do not work here

- low pay (very low)- expect you to be able to work as a sales associates when it is an office job (heavy lifting)- expects you to pick up calls when you are off - upper managements are very unorganized - hires for one person and does three peoples workload (do not expect a raise)- if you can't speak Chinese you are "not the right fit" (no career advancement)- screaming, yelling and scolding during meetings! !!!THEY DON'T CARE ABOUT THEIR EMPLOYEES!!!
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Depressing work culture

Not a good place to work for long period. Work culture is depressing no one appreciates your work nor they provide proper training at start. Decision power us not given to employees.

Pros

Na
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Productive and Fun Work Place Environment

Great workplace with amazing management and co-workers. Lot of room to grow within the company. Some days are good, some days are bad, sometimes a lot of work, sometimes no work, its with every retail store. And lot of Shoplifters to deal with and not a lot of help from Security guards.

Pros

Cool Products

Cons

No employee discount, lot of shoplifters.
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Horrible place to work

Do not bother to work here if you don’t know how to make up to your superiors. Highly unprofessional management and lots of favouritism. Do not bother to apply here if you do not enjoy working hard and being underpaid and unappreciated.

Pros

None

Cons

Everything about the job
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Do not work at miniso

No respect towards non-Chinese speakers. Horrible management.No structural job roles and training procedures whatsoever.Blame employees for any slight mistakes or sales drops where the reality is stores only receive stuff that people don't find attractive. Make great employees feel like their useless. I don't want to see my wonderful co-workers suffer anymore.DO NOT WASTE YOUR PRECIOUS TIME FOR THIS TERRIBLE COMPANY

Pros

Great co-workers

Cons

Everything else
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Good

Good place to start. Stressful but good. Understaffed so needed to work double time and multitask at the same time…………………..,,,,,,,,,,,,,,,,,,,,,,,,,,,,
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Chill part time job

it was a nice place to work, nothing too stressful and pretty manageable. i worked at cash and had to help with stocking the store. only downside is there isnt really a great employee discount from what i remember (i dont think there is one at all?) but other then that it was a good experience
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Old-fashioned and Slow paced

Pros:Easy to learnWorkload moderateFair compensation Standard benefits Transparent guidelines Cons:Repetitive workOld-fashioned disciplinary guidelines Low-to-no commissionsHead office makes you “Guinea pigs”They value profit more than genuine interactions Job culture is slow and loose, area managers started resigning and the hierarchical chain is falling apart.Good company to start tho.
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Okay job

Manager of my location was very open in her dislike of employees, would punish them by assigning specific duties so you knew she disliked you if assigned there. They also expect you to use your personal phone for company use.

Pros

Cute products

Cons

No discount, very long hours, small staff, time alone
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Easy and fun work if management is good. Poorly organized.

Micromanaged, poorly organized company. Management is rude, biased, doesn't care about basic facilities like non-functioning heat in the dead of winter. Avoid.

Pros

Cute store.

Cons

Tedious closing process, rude management, micromanaged but poorly organized processes.
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Great at the store level but the culture is ruined by the levels above the store.

This store is great at the store level. The culture within the store is amazing however its the culture above the store that ruins it. Area Managers and Regional Managers are abusive and toxic.It is not uncommon for a sales associate to be hounded, scolded or messaged by five different people form corporate for a single issue making it feel like you have five bosses.AM and RM also will force your schedule - normally put out two weeks in advance - to drastically change with only a days notice. Corporate is willing to sacrifice employees for profits and thrives on high employees turnaround.
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Not a good learning experience

management was horrible. they stalk you through the cameras and point out what you're doing. higher ups made each associate "take pictures of their work" to prove you're working. no trust within management and their associates.

Pros

nice and welcoming team members

Cons

bad management, only one person work per day
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Stressful

Working here is stressful, you receive shipments once a week and you need to restock every single day. Horrible. Would never recommend to anybody to work here.

Pros

Na

Cons

Na
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horrible upper management but coworkers make it tolerable

It was initially very easy and fun. Upper management can be very disorganized, has favoritism, and demands more from their workers without sincere and genuine consideration, breaking the team's morale. The first place I've worked at that had such a high turnover rate. They will squeeze you out of joy and usefulness, but if you can set strict boundaries for yourself and have a good manager and coworkers, it's manageable.

Pros

easy work, good for students, flexible hours, fun with the right coworkers

Cons

management and team can make or break your experience, high turnover rate, last-minute demands by management can be stressful
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Horrible Company to work for

Horrible accountants that make countless mistakes on our tax reports, and the management turnover rate is crazy high. They don't care about their employees whatsoever and there's no compensation for any of your hard work. The management is also crazy unorganized which is completely embarrassing as a company.

Pros

Absolutely nothing.

Cons

Long hours, turnover rate, salary
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Chill and Relaxed Workplace

Other than when it gets busy, it is a very nice, and comfortable place to work. You feel very welcome and motivated to do your best. There’s times it feels like a slow day, but the coworkers usually make up for that.

Pros

Bonus pay, occasional treats, flexible hours, good work environment
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Good and easy job

The job is really straightforward. You work as a cashier/merchandiser, which is not too stressful. Extremely flexible hours, perfect for a student, or any other part-timer worker.

Pros

Flexible hours

Cons

Somewhat incompetent management
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Overall rating

Based on 623 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.4 out of 5 stars for Management
2.6 out of 5 stars for Culture

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