Preparation, configuration and deployment of hardware into the production Grid
Adherence to and achievement of the Company’s Service Level Agreements
Working collaboratively with the Service Delivery on resolving technical issues and client escalations
Routine maintenance of the Data Centres, including web and application servers, firewalls, and other networking devices ( HP, Fortinet and Cisco )
Monitoring, automation and configuration through Opsview, Nagios, Spacewalk and Puppet.