Milestones Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
manager killer:)
kitchen Manager (Former Employee) –  Markham, ON6 April 2018
used to be a great place to work, they suck their managers life to control their labour. Don't took care of their employees.Its better to work hourly for milestones.
Pros
Great food
Cons
but don't want to spend money to make it perfect.
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly team with alot of motivation
Line Cook/Supervisor (Former Employee) –  Yorkdale/dundas square20 March 2018
I've worked there for sum time and it was one of the best cooking experience of my life they really helped me excel through though learning all aspect in what it takes to run a kitchen and be successful working with others in the restaurant business
Pros
Free meals, training
Cons
Management unstable
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Milestones was a great place to serve at. The restaurant was well managed both in the kitchen and front of house.
Server (Former Employee) –  Stoney Creek, ON20 March 2018
The organization and detail Milestones ensures its employees practice definitely creates a great working environment. Food was always prepared to specifications and care was given at every stage.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Reliable work
Manager (Former Employee) –  Vancouver, BC12 March 2018
Great food, great people, varies from lots to little work depending position and location you are working at. Able to work up within company and change locations. Working for Milestones is like working for any other large corporation, you have job security but you also have a lot of rules and standards to follow.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced and high reward
Line Cook (Former Employee) –  Ottawa, ON25 February 2018
Milestones is a fast paced work environment but if you;re able to handle the pressure there is room for growth and there is always lots to learn. Growth is possible.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
milestones
Assist other servers (Current Employee) –  Calgary, AB13 December 2017
called off lots of shifts, not enough hours, extensive training, 8 days long .. lol even if you have experience, your coworkers are usually nice, but this is stil a restauarnt, so you are still trying to work with alot of people every day
Pros
short shifts
Cons
short shifts
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great family
Line Cook (Current Employee) –  Richmond Hill, ON6 December 2017
You get to know workers in different locations around.
learn organization skills
learn on how to work with aa team.
everyone is willing to learn and move up the ranks
Pros
organized
Cons
one hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Milestones review
Waitress (Former Employee) –  Mississauga, ON3 December 2017
The team is a great group of people, shifts are easily exchanged
Managers could use more training to become more supportive/ helpful leaders in the workplace.
Overall the work environment is good.
Pros
50 percent off food when
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Milestones in Niagara Falls is different than any other location
Line Cook (Former Employee) –  Niagara Falls, ON1 December 2017
Milestones in Niagara Falls is operated differently than in any other location. Great place if you want to make money. The staff is friendly and willing to help.

The issue with Milestones in Niagara Falls is poor management.

The restaurant is disorganized, making simple tasks difficult.

Taking breaks is also rare, but half hour is deducted from your pay automatically.

Overall, the Milestones is a great franchise to work at, but the Niagara Falls location needs improvement.
Pros
Good pay and tips, good starter job for students who want to become cooks, great staff.
Cons
Long hours, no appreciation from management, disorganized, poor management, no raises, high turnover rate, no breaks, benifits promised but not guaranteed
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive, fun work places for those with the passion for hospitality
Bartender/Variable manager (Current Employee) –  Toronto, ON8 November 2017
I've been with the company for 6 years and I've been able to move around in many different positions at multiple locations. Milestones has allowed me the pleasure of meeting, and learning from some of the best people I know.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun But Hard To Move Up
Hostess (Former Employee) –  Surrey, BC29 October 2017
Managers were great, understanding people.
Overall work environment was fun and encouraging.
Only issue is that it is hard to move up positions. Not much opportunity for growth.
Pros
Fun, Helpful Managers and Coworkers
Cons
No growth
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to build on customer service skills
Host (Former Employee) –  Scarborough, ON20 October 2017
Always a friendly work environment with encouraging management and great staff.

Multiple opportunities to grown within the company and management was never shy in helping you reach your goals.
Pros
Room to grow
Cons
Hours were too short and not many shifts
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very good environment and great people.
Pantry Line Cook (Former Employee) –  Vaughan, ON3 October 2017
I only worked at Milestones for a very short time as a Pantry Cook. I learned the recipes, learned how to prepare the ingredients, and how to put everything together beautifully on a plate. The kitchen staff was friendly and patient, and they were always ready to teach me new and better ways to perform my duties. There were a few "poisonous" who spent their time complaining about few hours and low pay. Management was professional, non-confrontational, and were always ready to do whatever it took to make employees feel safe and happy at work. Training was good, but boring, outdated at points, and repetitive. Learning more positions on the line was up to me, and I found it difficult to learn recipes for Fry station without proper training. I was still expected to be able to work independently at Fry station with no training and no supervision, which provided a lot of stress at work and created a plethora of timing problems in the kitchen. Overall, it was a good job, but the training needs to be handled in a more personal, hands-on way. Most of it is left to you to know or learn by yourself.
Pros
discounts at Cara restaurants
Cons
Training is hands-off and left to the employee
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work
Line Cook (Former Employee) –  St. John's, NL11 September 2017
Awesome place to work. Management is great along with the staff. Friendly and very accommodating place. Great work systems and flow. Couldn't get any better.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very efficient organisation
Waiter/Manager (Former Employee) –  Victoria, BC7 September 2017
Nice to start in restaurant, can learn a lot from every position
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good values and training
Manager (Former Employee) –  Vancouver, BC16 August 2017
Great company to work for, great benefits. Just ask too much from their staff and don't have enough staff on supporting the business. This is the restaurant industry and things are so cut and dry.
Cons
Expects too much from management, too long of shifts
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work with great people as well
DISH WASHER/ PREP TRAINING (Former Employee) –  Guelph, ON2 August 2017
very great place to work, the hours will keep you there late. great managers and great people. Good work environment with good hours unless you are closing.
Pros
Free food, great people
Cons
late late nights
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and busy
Line Cook/Prep Cook (Former Employee) –  Toronto, ON26 July 2017
Good place to work and very busy. Co-workers were very nice and the hours are very flexible. Overall working at milestones was a good learning experience.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Lack Luster
Kitchen manager (Current Employee) –  Edmonton, AB18 July 2017
The milestones organization as a whole has many flaws and downsides, from a lack of accountability all the up to management and back down, too a mediocre care for food quality or guest satisfaction. On a daily basis i am inundated with excuses and a general lack of caring from any one inside the building walls. The management team is so unknowledgeable that it is an insult to the word chef for that term to apply to those that run said restaurant.
Pros
no one cares you can get away with almost anything.
Cons
I must serve food I wouldn't eat.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and friendly environment
Pantry Chef (Former Employee) –  Tsawwassen, BC7 July 2017
the whole environment was unique and friendly everyone was very productive and there was a lot of communication that went throughout the co-workers i enjoyed my time there.
Was this review helpful?YesNoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Milestones. Our community is ready to answer.

Ask a Question

Overall rating

3.9
Based on 103 reviews
529
440
325
28
11

Ratings by category

3.9Work/Life Balance
3.2Salary/Benefits
3.4Job Security/Advancement
3.7Management
3.8Culture