Very slow paced environment not a very team like staff. Management was great but no room for growth. Lots of great discounts and free bags and apparel

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Very bad and toxic environment

Manager (Current Employee) - Vaughan, ON - 7 May 2022

Please don’t work here I wish I never did , managers sit in the back all the time and expect you to do everything and figure everything out. Breaching policies, gossiping and talking about each other all the time, I’ve never seen or experienced a company like this , there’s no training they just want you to figure everyone out your self

Pros

Clothes

Cons

Everything

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Insights into Michael Kors

Based on 11 survey responses

What people like

Feeling of personal appreciation
Ability to meet personal goals

Areas for improvement

Fair pay for job
General feeling of work happiness
Inclusive work environment

Normal retail job

Stock Associate (Former Employee) - Montréal, QC - 16 March 2022

An ordinary retail job in a business that holds itself in high esteem. There were a lot of issues with management that reflected heavily on the morale of long-standing employees.

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Fun place to work at, lots of perks

Customer Service Representative (Former Employee) - Calgary, AB - 12 February 2022

Management was understand and flexible. There was good commission on top of base pay and lots of other perks including contests that allowed you to earn large amounts of gift cards, merchandise, etc and good discounts.

Pros

Commission, perks, free clothes

Cons

Have to wear high heels majority of time to present “jet setter” motto.

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No personal growth at all.

Sales Associate (Former Employee) - Toronto, ON - 8 February 2022

It sucks because this is a good company to work for but sadly, the management is what makes it difficult for you to actually want to stay with this company. They promise you growth and they do not care enough to help you and help you go somewhere with this company. They want to promote you but, they are just empty promises.

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Great company

Sales Associate (Former Employee) - Canada - 3 February 2022

Overall great company to work for.ProsFlexibleGreat benefitsFast paced environmentConsWork Life balanceNo commissionManagement depending on which store you work at.

Pros

Pros Flexible Great benefits Fast paced environment

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Fun and productive workplace

Sales Associate (Former Employee) - Canada - 24 January 2022

Great hours and very flexible Great management team Great coworkers to work with for the most part. paid breaks good benefits for full timeEmployee discount including to Jimmy Choo and Versace

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Selling your soul

Assistant Manager (Current Employee) - Niagara-on-the-Lake, ON - 7 December 2021

You must follow their rules. This company views their employees as walking mannequins. The clothing allowance is amazing, but you are not allowed to express your own sense of style. The district manager, regional manager even your own manager will critique the way each piece of clothing fits you. They only focus on numbers and your appearance. The funny thing is, I did fit their mold. To these people vanity is all that matters. I have strong integrity and left the company because of the miss-treatment to my fellow staff.This company does not respect styles from your own culture, even when it had been explained to the district manager. I do not feel this company is a healthy environment, especially for young adults.

Pros

Free lunches on holidays

Cons

You must fit tyneir mold

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Seems great until you’re a month into work.

Sales Associate/Cashier (Former Employee) - St. Catharines, ON - 4 September 2021

Management is horrible and unprofessional. I worked here for a year and a half and I was overworked beyond belief. All this place cares about is money and bonuses. They don’t care about the well being of their employees at all. The workplace environment was the worst thing I’ve ever experienced. Everyone will gossip about you and stab you in the back, INCLUDING the managers. I was made to do tasks that managers should have been doing every single shift because managers here do not do a THING. Your hard work will never be appreciated or acknowledged. Everyone I’ve worked with there has taken mental health breaks for long periods at a time because this place will DRAIN you. You will regret applying here, I can promise you.

Pros

The discount.

Cons

Unprofessional.

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Great for building sales/customer service skills

Retail Sales Associate (Current Employee) - Richmond, BC - 1 January 2021

Working in sales taught me all the basics of making good sales and customer service. I found the management team at my workplace to be quite disappointing as they didn't treat everyone equally and with respect; however, I don't believe all MK stores are the same. I reccomend starting as a sales associate because any company or employee would appreciate someone with adequate sales and customer service experience.

Pros

Great place to build work experience

Cons

Hard to advance

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Official response from Michael Kors

4 January 2021

We genuinely appreciate the time you spent informing us about your experience with Michael Kors. We will review your feedback and make the appropriate changes. - Michael Kors Human Resources

Jobs at Michael Kors

Cashier (Full Time) - Cross Iron Mills

Fun until it isn’t

Full Time Sales Associate (Former Employee) - Scarborough, ON - 21 October 2020

MK is great compared to other retail jobs. The salary is decent and your commissions can pad it nicely. Also if you have a good manager and good coworkers the job can be really good. However the corporate culture is not great and the higher ups promote more on looks than on overall abilities. If you look “jet set” that’s often all you need to succeed in the company. Also the hours can be quite gruelling. Even part time employees often work 30+ hours a week, so that’s something to keep in mind if you are a student.

Pros

Fair salary and benefits (for a full timer), commission, can make great friends

Cons

Long hours, terrible managers

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Official response from Michael Kors

26 October 2020

Thank you for your review of Michael Kors. We encourage our employees to have a a healthy work/life balance. We will review your feedback and make any appropriate changes. For more details about Michael Kors values and our company culture, please visit www.michaelkors.com/careers. -Michael Kors Human Resources

Not the best company to work for

Cashier/Customer Service (Current Employee) - Calgary, AB - 19 September 2020

They over work you, get rid of everything that made it worth working-free clothes, bonuses. They add stress upon you and during holiday season, you have absolutely no life- you will be pushed around and bullied.

Pros

The friends you make

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Official response from Michael Kors

22 September 2020

We genuinely appreciate the time you spent informing us about your experience with Michael Kors. We will review your feedback and make the appropriate changes. - Michael Kors Human Resources

Fun Workplace

Sales Associate (Current Employee) - Halifax, NS - 14 September 2020

Management are nice! My whole new team are really fun compare before! No more toxic at work, more on teamwork, fun and we even make jokes almost everyday at work. Sometimes management treats us refresher drinks which makes us more productive at work! Just be yourself and do your best at work and you’ll be fine!

Pros

Discount/Experience

Cons

Nothing except long hours on blackout period

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Official response from Michael Kors

17 September 2020

Thank you for your review of Michael Kors, we appreciate you being the direct line of support for our customers!-Michael Kors Human Resources

Stressful chaotic workplace

Store Manager (Former Employee) - Vancouver, BC - 8 September 2020

With 20 years of experience I was able to identify major issues that were preventing the team from moving forward within a week of being in my role.I identified that I needed to hire but every candidate I brought forth I was told didn’t look Michael Kors meaning they weren’t beautiful even employees that I had managed for years who were fantastic at what they did.Before I arrived all members of management at my store had been put into their roles that they were not ready for. It was clear that the district manager simply did not offer support or would put Band-Aids on major issues to make herself look good the corporate.Friends hiring friends. I gave it a year and I left because I didn’t see the culture shifting as long as the store was profitable they were turning a blind eye.

Pros

Discount

Cons

Lack of support from upper management

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Official response from Michael Kors

30 October 2020

We genuinely appreciate the time you spent informing us about your experience with Michael Kors. We will review your feedback and make the appropriate changes. - Michael Kors Human Resources

Workplace culture

Cashier (Former Employee) - Halifax, NS - 12 August 2020

Typically overworked and underpaid, often doing tasks outside of the regularly expected job demands. Poor management and high turn over rate. Unclear policies which lead to challenges on the sales floor. Upper management seemingly prefers to hire unqualified external candidates compared to promoting qualified internal employees.

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Official response from Michael Kors

13 August 2020

We appreciate the time you took to complete this review. We strongly believe that our people are our greatest asset and we work hard to ensure that our employees have room to grow. We will review your feedback and make any appropriate changes. For more details about Michael Kors values and our company culture, please visit www.michaelkors.com/careers. - Michael Kors Human Resources

Over worked, under supported

Store Manager (Former Employee) - Mcarthur Glenn, Richmond bc - 15 July 2020

Awful work culture, staff is catty. Company expects management to work far too many hours with no remuneration for them. Unacceptable No support from upper company management

Pros

Salary

Cons

Work life balance

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Official response from Michael Kors

27 July 2020

Thank you for sharing your review. We understand that our associates are the key to our success. We strive to create an environment where all associates feel they are respected and that their contributions are valued. Taking care of our associates is one of our core values. We continuously look for ways to ensure that associates have equal access to growth and development opportunities.- Michael Kors Human Resources

Good culture, awful pay

Assistant Manager (Former Employee) - Toronto, ON - 30 June 2020

I left MK solely on the basis that I was not paid enough for my role. They pay way under market value. The company itself was good, and I was fortunate enough to have wonderful managers and amazing teams to work with. I learned a lot. Advancement takes time, but if you’re patient, it will happen.

Pros

Clothing allowance, advancement opportunities, open door policies

Cons

Awful pay

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Official response from Michael Kors

11 August 2020

We appreciate the time you took to complete this review. Although we are unable to comment on your specific experience, we aim to ensure that our compensation and various benefits packages are competitive and meet industry standards. We will review your feedback with the appropriate teams. -Michael Kors Human Resources

I would't if i were you

Sales Supervisor (Former Employee) - Calgary, AB - 2 June 2020

The company is currupt from the top down. They don't pay people what they're worth, your pay depepds on the location you work and good luck enjoying work

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Great experience

Store Manager (Current Employee) - Vancouver, BC - 21 May 2020

I found Michael Kors to be a very positive work environment with excellent support from upper management and head office. Great training processes are in place to set everyone up for success.

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competitive but fun

Sales Associate (Current Employee) - Burnaby, BC - 31 March 2020

Small store, great management, lots of place growth, did two interviews one with the store manager and second with the district manager. Very easy not very scary. Very good benefits.

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Loved, loved this job

Cashier (Former Employee) - Ottawa, ON - 2 March 2020

Micheal Kors is an absolutely amazing place to work. He treats his employees well, with employee discounts, team building meetings and a great work environment. I have absolutely nothing bad to say about my time spent at Micheal Kors.

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