Michael Hill Employee Reviews
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Decent job. Good pay
Sales Associate (Former Employee) - Edmonton, AB - 21 January 2023
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The most useful review selected by IndeedThe job was okay. Not horrible but not amazing. The staff discount is great though. Good experience but I wouldn’t go back and work there again. Good if you really enjoy selling and pressure
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Pleasant daily routine
Sales Professional (Former Employee) - Calgary, AB - 25 January 2023
I learned a lot at the company. I know if you follow the outline. for selling it works. They have a good training program the best I have seen so far in retail.
Pros
Fair work schedule
Cons
Double the sales expectation weekly which can get discouraging after a while.
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Insights into Michael Hill
What people like
- Feeling of personal appreciation
- Ability to learn new things
- Ability to meet personal goals
Areas for improvement
- Time and location flexibility
- Support from manager
- Overall satisfaction
Stressful
Sales Associate (Current Employee) - British Columbia - 19 January 2023
Coworkers made this job better. Management always looking at the numbers which cannot always be done. Stressful if your not a naturally "sales" person.
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Having a blast in sales environment
Sales Professional (Current Employee) - Edmonton, AB - 10 December 2022
Sales targets. Rewards. Hourly plus a commission structure. I really enjoy my job. Work life balance is taking into account and employee discount that’s off the charts. Great place to work if you’re good at sales.
Pros
Employee discount
Cons
Mall hours
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Great coworkers
RETAIL SALES PROFESSIONAL (Former Employee) - Lethbridge, AB - 7 December 2022
The people I worked with were amazing during my last 8ish months there. The direct management wasn’t bad however the overall company and head ups weren’t the best. The work environment was stressful which I get sales is competitive but I still think it could’ve been less toxic and stressful
Pros
Coworkers were pretty amazing for the most part
Cons
One tends to feel like just a number in the eyes of some of the head ups
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Fun place to work, amazing employee discount on products!
Sales Professional (Current Employee) - Oshawa, ON - 12 November 2022
Amazing place to work at, management at my location is awesome- manager and assistant manager actually want you to learn! Also very good employee discount on their jewellery and watches.
Pros
Employee discount, great management
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Was a great experience
Sales (Former Employee) - London, ON - 7 November 2022
I really liked working at Michael Hill. The customers where great. Most of the staff where very helpful. It does have slow times. It was one of my better experience
Pros
Bonuses
Cons
Slow seasons are very hard to sell
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Good pay and benefits at the right location
Assistant Manager (Current Employee) - Toronto, ON - 8 September 2022
Try applying for the larger stores to make the most of the commission structure. Be prepared to work 6 days at times and poor scheduling. Is a good company to work for as they take feedback from store level well
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Productive and fun place to work.
Assistant Manager (Current Employee) - Lethbridge, AB - 1 September 2022
I feel at home when I come to work , the workers are amazing! Brand new team, they are very welcoming and they treat their team right. I couldn’t be happier.
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Manager created a huge turn over and upper management knew it and did not solve the problem.
Sales Associate (Former Employee) - Park, MB - 16 July 2022
Stressful place to work. Goals were easy to meet with the right motivation. Hard to do a good job there. Sometimes, we waited until after store hour start time for the manager to show up to open the store. The only time the store reached it's goals while I worked there was when the Manager was away for three weeks and another Manager came in and taught us good selling skills.
Pros
discount on jewelry
Cons
Terrible leadership
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Jobs at Michael Hill
Not a great workplace
Sales Professional (Former Employee) - St. Catharines, ON - 25 May 2022
Not a good company to work for! Very stressful work environment. Lack of support from management. Employees would steal sales. High-school like drama that even management would participate in. Manager had clear favourites, and would often help them reach their target goals. Often made to feel small. Horrible training structure. Manager would gossip about other employees. High turnover.
Pros
Discount, the pay wasn’t to bad
Cons
Stressful, toxic work culture, favouritism
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Productive and Fun workplace
Sale Professional (Former Employee) - Halifax, NS - 19 May 2022
All the members are like a family. The working culture is great since everyone is caring for each other. A lot of good and informative training sessions. You can get good bonus based off your sales
Pros
Good salary, culture, work life balance
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Stressful
Sales Associate (Former Employee) - Grande Prairie, AB - 9 May 2022
Our manager was a sweet lady. Unfortunately I almost didn’t see her. I had very poor training on the floor almost nothing. Some coworkers were nice some snaky. I was happy to quit.
Pros
Good discount for employees
Cons
Lack of training
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Great people / Terrible company
Store Manager (Former Employee) - Canada - 7 May 2022
There's amazing people at the store level but upper management will do everything they can to save money. Including working their sales force to exhaustion and then cutting their bonuses
Pros
Travel once a year
Cons
Zero work life balance
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Stressful, and petty
Sales Professional (Former Employee) - Edmonton, AB - 27 April 2022
Toxic work environment, they preach to be positive and inclusive but aren’t, they act like they’re going to be there for you and train you well, but they don’t train you at all. Co workers steal your sales, etc. would not recommend to my worst enemy
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Poor work culture and toxic environment
Sales Manager (Current Employee) - Canada - 15 March 2022
Very toxic working atmosphere. No regard for mental well being of employees. Companies #1 value We Care well definitely not about their employees they only care about how much customer is spending.
Pros
Nothing
Cons
Company value we care is a joke they only care about how much money customer is spending
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Team environment
Manager (Former Employee) - Prince George, BC - 14 February 2022
Great job loved my time there work is actually little stressful at times very sales driven but a very happy place working with people that are shopping for that special piece
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Increase the payment rates for part time in Michael Hill
Office Administrator (Former Employee) - Winnipeg, MB - 26 January 2022
what you learned: improved my communication skills with customers in different culture management: great management team workplace culture: open and friendly the most enjoyable part of the job: nice colleagues and management team
Pros
flexible working hours
Cons
low payment for part time job
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Long hours, and horrible
Salesperson (Former Employee) - Richmond, BC - 12 January 2022
This is the worst job I have ever had. The work environment is toxic because all the coworkers argue. The management is useless, and does very little work. Don’t go to the management for help, because they wont help.
Pros
Good discount
Cons
Long hours No support Constant arguments
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Really good place to work - good work and personal life balance
Jewellery Consultant (Current Employee) - Fort McMurray, AB - 8 January 2022
The store is clean organized and well maintained the co workers work hard and Well together we are always being helped when not sure what to do etc
Pros
Nice people to work with
Cons
Lower salary than used to
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Not a staff friendly - it’s only about targets and making the sale for week / month.
Sales Associate (Former Employee) - Toronto, ON - 17 December 2021
Pay is very low compared to the amount of work pressure you are put through - the whole atmosphere becomes taxic with those targets - getting commissions. (Bonus) is made so difficult that by the time you make any money with the high tax deduction it’s just peanuts in your pocket. And the upper management don’t allow the regular staff move up - they want new faces and young people. Sad when they don’t value their good staff!
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Ratings by category
3.2 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture
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Questions about Michael Hill
- What are the perks offered by Michael Hill?5 people answered
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