Metro Inc. Employee Reviews

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Company Lacks Leadership
Pharmacist (Current Employee) –  Toronto16 June 2018
According to Daft’s (2014) symptoms of structural deficiencies, the pharmacy division is suffering from three symptoms; delayed decision-making, declines in employee performance, and great conflict. A series of recent issues that occurred are the cause of these symptoms and they are all in connection. Employees who work at store-level and the distribution centers are unionized and are protected. The agreement contract between the union and the organization has ended in October 2017, and the company has not reached an agreement to date. This delay in the decision has caused the union to conduct a vote to strike with 97% of employees in favor. A conflict that has diminished the morale of those who are in direct contact with customers. This type of environment may be incompatible with the pharmacy division and could pose a risk to its bottom-line. Another type of pressure posed on the pharmacy division is the minimum wage hike that was initiated this year, costing Metro around 45 to 50 million dollars this year (O’Kane, 2017), the organization plans to fight back by introducing automation and shortening business hours (Marowits, 2018)

There is a hierarchy of authority, a formal reporting system, rules and regulations, and the decisions are being made by top management alone which are then funneled down to the store level. As mentioned earlier, this structure has created a ‘backlog’ of decisions that needed to be made in a timely fashion.
Pros
Holiday Pay
Cons
12 hour shifts
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Bonne entreprise
Commis de poissonnerie (Current Employee) –  Vaudreuil-Dorion, QC22 May 2018
Métro est une bonne entreprise qui m'a permit d'obtenir des connaissances additionnel.
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Environnement de travail agréable
Charcuterie (Former Employee) –  Marieville, QC14 May 2018
Metro est un entreprise génial, un bon respect des employés, bonne complécité entre collègues et les gerants sont aimables et encourageants.
Pros
Bon avantages sociaux, pauses respectives
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Poor quality, little training, lonely workspace for employees
Seafood Clerk (Former Employee) –  Toronto, ON2 March 2018
There is no sense of community at metro. No body cares about anybody else, not even the managers! One girl got fired because she just recently had permed her hair and she couldn't wear a hairnet for one shift. ONE! The next time she came to work she was fired... It wasn't like she was a bad employee either. The managers are cold and insensitive to people's issues, opinions, and feelings. Some customers are hard to handle but that goes with any job. In seafood, there is barely any training, only a few days, and during all those training days you are spoken to in a non-stop voice throughout the whole shift. Then you are left alone and expected to remember everything. The other employees are very nice but keep to themselves and there is no talking in the break room. None. There is an ugly uniform that everyone except the managers wear and if you are in deli or seafood you have must wear a hairnet too, which is understandable. Sometimes there are lots of customers and it takes awhile to pack up. If you stay after your shift, you get into trouble. It's just terrible. Steer clear of this place, it wrecks of unfairness.
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Fun workplace, flexible schedule. Very disorganized and bends many company/union policies.
Cashier/Customer Service (Former Employee) –  London, ON2 February 2018
Great place to work as a part time short term student. I was unable to keep the job because as a 16 year old I found myself working overnights every weekend.
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Enrichissant
Gerante poissonnerie (Current Employee) –  Quebec City, QC18 January 2018
Tâche instuctive. .gérance valorisante..employer qui ont du coeur..
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Un emploi stimulant
Commis d'épicerie (Former Employee) –  Charlesbourg, QC18 January 2018
J ai aimé travailler cher metro, car les journées de travaille ne sont pas pareille. La clientèle permet de stimuler les employés et même j irais jusqu'à dire qu'être été commis au sein de cette entreprise ma permis de grandir a la fois psychologiquement et physiquement.
Pros
Avantages sociaux
Cons
Communication
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Good student job
Cashier helper (Former Employee) –  Laval, QC17 December 2017
Good student job with flexible hours. Customer tips. Relaxed job environment. Get to meet all kinds of different people. Start at minimum wage for cashier helpers.
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C’était un bon travail!
Emballeur (Former Employee) –  Montréal, QC1 December 2017
J’emballais et j’aimais quand même beaucoup sa mais je souhaite trouver un meilleur!
Pros
Repas parfois gratuit
Cons
Courtea po
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Bon environnement de travail
Stage en approvisionnement chez Metro INC (Former Employee) –  Montréal, QC23 November 2017
C’était une Bonne école d'apprentissage durant mon stage. Bel atmosphère de travail et une équipe composée de personnes compétentes
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Travail deborder et agréable
Commis des viande (Former Employee) –  Ville St Laurent, QC22 November 2017
Endroit plaisant
Experience de travail agreable
Beaucoup de rush pour emplir les comptoire le matin
Pros
Collegues agreable
Cons
Beaucoup de stress a gerer
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Basic retail job but poor management
Customer service/ supervisor (Former Employee) –  Ajax, ON12 November 2017
The Ajax location has poor upper management. Not a good work environment. On top of that, there are very few hours available and low job security due to labour cuts (a Longo’s just opened up nearby). They expect too much for what they pay (minimum wage, even if you’re a supervisor on the customer service desk). And you pay union dues every month (about $30) but the union is basically useless. However, for the most part it’s just your basic retail job.
Pros
Department heads are usually flexible with scheduling
Cons
Lack of hours, bad management, low pay
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Great salary and benefits.
Order Selector (Former Employee) –  Etobicoke, ON9 November 2017
Great salary and benefits that is all I can say. Hours are okay lots of heavy lifting. Some managers can be good. Have a fantastic Christmas party for the kids
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productive
Produce Clerk (Former Employee) –  Oakville, ON7 November 2017
a great place to work while i was in high school. i learned much about produce and supply and demand. The management was productive and professional. an overall great part time position.
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Enjoyable work environment
Cashier/Customer Service (Current Employee) –  Thunder Bay, ON5 November 2017
Love it. Great company for advancement. Very friendly staff. Still training but management is very accommodating to individual scheduling times. Many opportunities for growth and change
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was a good starting job
Cashier (Current Employee) –  London, ON25 September 2017
The job can be flexible to your availability but most of the time it isn't. The hours are unstable for the most part between 0-80 a week if you're a student. You are now required to have smart serve to work as a cashier. and Union is absolutely useless.
Pros
Good starting job
Cons
unstable hours, no job advancement, no benefits
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Travail productif
Bakery Clerk (Former Employee) –  Waterloo, QC6 September 2017
Il y a toujours beaucoup de chose à faire, pas le temps de s'ennuyer!
Pros
Longues poses
Cons
Aucun rabais ou avantage pour les employés
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Not the Best
Bakery Clerk (Current Employee) –  Toronto, ON30 August 2017
The company needs to acknowledge its hardworking people. The amount of work required to complete in a short period of time is unreasonable. After a while it starts to build unnecessary stress. Low salary for the type of job and the physical strain.
Pros
Flexible Schedule
Cons
Physical Strain
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Travail valorisant qui demande de polyvalence
Directeur général (Former Employee) –  Anjou28 August 2017
Service à la clientèle est très importants. Le prêt aux affaires essentiel. Travail d'équipe pour l'efficacité ce qui permet d' arrivé dans les budgets .
Pros
Pas routinier
Cons
Budget serré
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Nice Benefits
Cashier (Former Employee) –  Montréal, QC21 August 2017
Flexible scheduling for students, frequent raises and fun atmosphere. I only left because I found a job closer to my school, during my studies, otherwise I would have stayed.
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Overall rating

3.5
Based on 90 reviews
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Ratings by category

3.5Work/Life Balance
3.1Salary/Benefits
3.2Job Security/Advancement
3.4Management
3.4Culture