Metro Inc. Employee Reviews

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1.0
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Bakery department is exciting when you have wonderful customers
Cake Decorator/Baker (Former Employee) –  Ajax, ON2 October 2018
Love working here the work is easy and it's also busy at the same time. Serving customers when I have to do a million things like making cakes, doing the orders,filling the two display showcases, make sure I take all my breaks when I never do can be challenging at times
The bakery department was wonderful and easy to do but has this negative environment everyday and I didn't want to be a part of that.
Pros
Love the employees I work with
Cons
Bakery manager has to go. We need a new vision a new set of eyes to make the environment fun again.
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2.0
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Tough work culture
Operations Supervisor (Current Employee) –  Mississauga, ON3 August 2018
Warehousing management strongly chained by the requirements of the CBA with the union. Long work hours expected for minimum levels of gratification. Tough and sometimes unrealistic goals set out by upper levels of management.
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3.0
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Good beginner job
Cashier (Former Employee) –  Kingston, ON25 July 2018
Working at Metro is great if you're just entering the work force. They are really accommodating towards high school students schedules. The work itself can be fairy boring and pay is minimum wage which is standard for similar jobs. Work environment depends on who you are scheduled to work with that day, so can either be really positive or really negative. Overall, if you're in high school, it's a job worth looking into.
Pros
flexible hours
Cons
boring
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4.0
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Un autre travail d'étudiant
Commis fruits et légumes (Former Employee) –  Terrebonne, QC10 July 2018
Un meilleur environnement que chez JoliFruit.
Un endroit parfait pour travailler lors des mes études en graphisme.
Pros
De bonne condition de travail
Cons
Un salaire presque mininum
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4.0
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Good people
Customer Service & Cook (Former Employee) –  Montréal, QC9 July 2018
good people, work ethic, sometimes meet new people. great peers, work ethic, sometimes meet new people but also ethics and responsibility, and atmosphere
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3.0
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It’s fun but the management isn’t very good
Cashier/Customer Service (Former Employee) –  Kingston, ON3 July 2018
Manengment would alway be pitting you down and not helping you and it was my first job and when I would do somethig wrong the manager would threaten to fire me even tho I was past 3 months probation
Pros
Awesome people great environment
Cons
Hours get cut back in the summer you would Ben luck you to get one shift a week
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2.0
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Nope
Front End Cashier (Current Employee) –  Ottawa, ON30 June 2018
Not really worth it in the long run. Needs to be more organized. Also needs to be more consistent with rules and protocol. People are okay, but on a business level needs more structure
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2.0
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Poor job as store shut down
Produce Department Clerk (Former Employee) –  Vaughan, ON30 June 2018
My experience was not a good one. I received employment and was trained quickly. However, once completed I got maybe a shift every month or so which was harder because I was by myself and couldn't remember a lot of things that I was taught. Then eventually laid off as the store closed
Pros
Working alone (If u like that)
Cons
Low hours, big gap between shifts, no help during shifts
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2.0
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Company Lacks Leadership
Pharmacist (Current Employee) –  Toronto16 June 2018
According to Daft’s (2014) symptoms of structural deficiencies, the pharmacy division is suffering from three symptoms; delayed decision-making, declines in employee performance, and great conflict. A series of recent issues that occurred are the cause of these symptoms and they are all in connection. Employees who work at store-level and the distribution centers are unionized and are protected. The agreement contract between the union and the organization has ended in October 2017, and the company has not reached an agreement to date. This delay in the decision has caused the union to conduct a vote to strike with 97% of employees in favor. A conflict that has diminished the morale of those who are in direct contact with customers. This type of environment may be incompatible with the pharmacy division and could pose a risk to its bottom-line. Another type of pressure posed on the pharmacy division is the minimum wage hike that was initiated this year, costing Metro around 45 to 50 million dollars this year (O’Kane, 2017), the organization plans to fight back by introducing automation and shortening business hours (Marowits, 2018)

There is a hierarchy of authority, a formal reporting system, rules and regulations, and the decisions are being made by top management alone which are then funneled down to the store level. As mentioned earlier, this structure has created a ‘backlog’ of decisions that needed to be made in a timely fashion.
Pros
Holiday Pay
Cons
12 hour shifts
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4.0
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Bonne entreprise
Commis de poissonnerie (Current Employee) –  Vaudreuil-Dorion, QC22 May 2018
Métro est une bonne entreprise qui m'a permit d'obtenir des connaissances additionnel.
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4.0
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Reliable workplace
Grocery Clerk (Former Employee) –  North York, ON22 May 2018
Metro is a decent place to work. It is not meant for a career because the pay is low but it's just like every other retail place. But the benefits are good and the job security is great since it has a union. You usually get the hours you ask for or deserve and management listens to you.

Some unreliable part-time or full-time employees who don't do much
Pros
Management, scheduling
Cons
Pay
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4.0
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Environnement de travail agréable
Charcuterie (Former Employee) –  Marieville, QC14 May 2018
Metro est un entreprise génial, un bon respect des employés, bonne complécité entre collègues et les gerants sont aimables et encourageants.
Pros
Bon avantages sociaux, pauses respectives
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1.0
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Poor quality, little training, lonely workspace for employees
Seafood Clerk (Former Employee) –  Toronto, ON2 March 2018
There is no sense of community at metro. No body cares about anybody else, not even the managers! One girl got fired because she just recently had permed her hair and she couldn't wear a hairnet for one shift. ONE! The next time she came to work she was fired... It wasn't like she was a bad employee either. The managers are cold and insensitive to people's issues, opinions, and feelings. Some customers are hard to handle but that goes with any job. In seafood, there is barely any training, only a few days, and during all those training days you are spoken to in a non-stop voice throughout the whole shift. Then you are left alone and expected to remember everything. The other employees are very nice but keep to themselves and there is no talking in the break room. None. There is an ugly uniform that everyone except the managers wear and if you are in deli or seafood you have must wear a hairnet too, which is understandable. Sometimes there are lots of customers and it takes awhile to pack up. If you stay after your shift, you get into trouble. It's just terrible. Steer clear of this place, it wrecks of unfairness.
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3.0
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Fun workplace, flexible schedule. Very disorganized and bends many company/union policies.
Cashier/Customer Service (Former Employee) –  London, ON2 February 2018
Great place to work as a part time short term student. I was unable to keep the job because as a 16 year old I found myself working overnights every weekend.
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3.0
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Enrichissant
Gerante poissonnerie (Current Employee) –  Quebec City, QC18 January 2018
Tâche instuctive. .gérance valorisante..employer qui ont du coeur..
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4.0
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Un emploi stimulant
Commis d'épicerie (Former Employee) –  Charlesbourg, QC18 January 2018
J ai aimé travailler cher metro, car les journées de travaille ne sont pas pareille. La clientèle permet de stimuler les employés et même j irais jusqu'à dire qu'être été commis au sein de cette entreprise ma permis de grandir a la fois psychologiquement et physiquement.
Pros
Avantages sociaux
Cons
Communication
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3.0
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Good student job
Cashier helper (Former Employee) –  Laval, QC17 December 2017
Good student job with flexible hours. Customer tips. Relaxed job environment. Get to meet all kinds of different people. Start at minimum wage for cashier helpers.
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4.0
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C’était un bon travail!
Emballeur (Former Employee) –  Montréal, QC1 December 2017
J’emballais et j’aimais quand même beaucoup sa mais je souhaite trouver un meilleur!
Pros
Repas parfois gratuit
Cons
Courtea po
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4.0
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Bon environnement de travail
Stage en approvisionnement chez Metro INC (Former Employee) –  Montréal, QC23 November 2017
C’était une Bonne école d'apprentissage durant mon stage. Bel atmosphère de travail et une équipe composée de personnes compétentes
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4.0
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Travail deborder et agréable
Commis des viande (Former Employee) –  Ville St Laurent, QC22 November 2017
Endroit plaisant
Experience de travail agreable
Beaucoup de rush pour emplir les comptoire le matin
Pros
Collegues agreable
Cons
Beaucoup de stress a gerer
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Overall rating

3.4
Based on 99 reviews
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3.5Work/Life Balance
3.1Salary/Benefits
3.2Job Security/Advancement
3.3Management
3.3Culture