HR does not know what they are doing. Not professional, not educated in HR or just not good at it. Management not any better, they do not understand the labor market or how to treat people. Someone would have to be desperate to work here.
This company has just opened it's all changing. Manegment is very understanding and is willing to help you as much as they can. The work can be challenging but with a little motivation and. Drive it's a place you can succeed.