Merchandising Consultants Associates (MCA) Employee Reviews

Not much training was provided but understandable with the job circumstances. Was working night shifts, could listen to music which made it easier. Could pay more

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Official response from Merchandising Consultants Associates (MCA)

25 July 2023

Thank you for your review, we are always trying to improve our training and development practices. If you have any additional feedback, we are open to hearing how we can do better. Contact us at greatplacetowork@mca.ca.

Reputative yet rewarding.

Price Audit Supervisor/ Merchandiser (Current Employee) - Whitehorse, YT - 15 August 2023

What is the best part of working at the company?Do your own scheduling, Management is always there to guide you or answer questions, gives you knowledge in the retail industry and you get to meet great people. Pay is good and on time.What is the most stressful part about working at the company?Working with a phone app, sometimes frustrating when you can't see your objectives or the planograms as you are relying on a small screen, uses lots of data as well.What is the work environment and culture like at the company?Management is always a phone call or email away. Very friendly and helpful.What is a typical day like for you at the company?You are on your own, you have to be wiling to schedule yourself and get the jobs done.

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Official response from Merchandising Consultants Associates (MCA)

21 September 2023

Thank you for your feedback! We're thrilled that you find the ability to do your own scheduling empowering and that our management team has been readily available to guide and support you. It's great to hear that you find our compensation competitive and reliable. Ensuring our employees are compensated fairly and on time is a priority for us. We understand the frustration that can arise when relying on a phone app for certain tasks. We are continuously working to improve our technology and provide better tools to make your job more efficient and enjoyable.

Insights into Merchandising Consultants Associates (MCA)

Based on 38 survey responses

What people like

Inclusive work environment
Time and location flexibility
Feeling of personal appreciation

Do not recommend

Team Lead (Former Employee) - Edmonton, AB - 29 July 2023

What is the best part of working at the company?Totally unorganized, and have no respect for team leads on the road. Cannot even handle accommodation in a timely manner. What is the most stressful part about working at the company?Lack of planning and staffing issues. No trained people and team changes daily throughout the project.

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Official response from Merchandising Consultants Associates (MCA)

21 September 2023

We appreciate your feedback regarding your experience with our company and take it seriously as it helps us identify areas for improvement. We work closely with our clients to understand their needs and meet their expectations, but we understand the frustration when challenges beyond the team’s control may mean that a shift does not go exactly to plan. We strive to ensure that our teams are filled with experienced and trained retail professionals through robust recruitment and training and development programs. In the dynamic Retail industry, adaptability is crucial. Our ability to adapt and bring in new talent to our projects is a strength that allows us to deliver high quality results to our clients.

Fun workplace

Retail Merchandiser (Current Employee) - Calgary, AB - 14 June 2023

Great team to work, the supervisor helps you whatever you need, very compassion and collaborative. It’s a good company to work with, because they accept you unless you have a minimum of experience doing Retails.

Pros

Great experience

Cons

Payment

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Official response from Merchandising Consultants Associates (MCA)

25 July 2023

Thank you for your review! We are happy to hear you had a great experience with our supervisors. We work hard to ensure we have the right supervisors in the right place to support our employees while a project is in progress.

Easy work, but lack of direction

Project Lead (Current Employee) - Chatham-Kent, ON - 8 June 2023

The job itself is pretty simple- build/tear down fixtures and merchandise departments. The issue is the differing direction from Walmart HO, Walmart SM and MCA. There is a phasing plan for the renovation, but there are recurring issues with missing fixture pieces, meaning you have to jump around a lot. You are definitely fairly compensated for the work though

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Official response from Merchandising Consultants Associates (MCA)

25 July 2023

Thank you for your review! MCA aims to be competitive with compensation, we are happy to hear you feel you were fairly compensated for your work. MCA has a close connection with our clients and we are in constant communication with them to ensure we stay on the same page.

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It's contract work, so you are technically self employed

Independent Contractor (Former Employee) - Yarmouth, NS - 2 June 2023

Show up at night, apply yourself to the work described. In this case making shelf alterations and installing Electronic Price Tags and migrating the information from paper price tags. We finish up in the morning 7am. Advance training happened via an email with links to demo videos and small amount of reading. Management was very easygoing. A combination of team work and independent. My challenge was that I'd been working a different field for a long time and was not as physically fit as I'd have liked to be. The work itself is fun if you like to assemble and disassemble things. The only interaction was with other contractors and management. Night shift, which I enjoy, it's quiet, but it's difficult to connect with friends and family or deal with daytime appointments or events. Work was fast paced but not unbearably so. It's helpful to have a cell phone with a decent camera and data package so you can verify work done for the job

Pros

hands on work, night shift, super fun and repetitive

Cons

Night shift, not all contractors are reliable, repetitive stress injury is possible if you are not fit or aware of your body's limits

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Official response from Merchandising Consultants Associates (MCA)

25 July 2023

Thank you for your review! We are pleased to hear you had a positive experience working on our project. MCA has a variety of different projects and positions open, if you are interested in daytime work in the future I would invite you to apply to our open jobs- we hope to work with you again!

Very unorganized

Renovation Assistant (Former Employee) - Bowmanville, ON - 31 May 2023

Pretty rude team leaders. The company doesnt care for you, it only cares about keeping Walmart happy. The guidance and team work is not present because you are only employed breifly. Others get to sit around on their phones while the good workers are pushed to another level, which is how accidents can happen.When an accident happens in a company like this they will cover it up because you mean nothing to themIf this still sounds good, apply now

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Official response from Merchandising Consultants Associates (MCA)

21 September 2023

At MCA, we work hard to foster a supportive and inclusive work environment, with clear leadership and teamwork. We understand that the perception of fairness and equal workload distribution is crucial. Safety is a top priority for us, and we have clear safety protocols in place to minimize risks. Any accidents are thoroughly investigated, never swept under the rug, and all protocols are diligently followed.

Completing tasks, reporting work done and feeling great at a job done.

Merchandiser (Former Employee) - Mission, BC - 10 May 2023

What is the best part of working at the company?Working on my own. Great management. Clear instructions to do the job. What is the most stressful part about working at the company?Doing a great job while customers are taking the product haha. What is the work environment and culture like at the company?It always was respectful and my boss wanted me to succeed, so she was very helpful. What is a typical day like for you at the company?Planning what was needed before doing job, printing out info, making sure I had the tools needed, keeping track of time, taking photos where needed, doing the tasks, reporting to employees or management & recording work n website.

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Official response from Merchandising Consultants Associates (MCA)

25 July 2023

Thank you for your review! MCA is proud of the friendly and collaborative culture we have created. We are glad you had an awesome experience working with us! Best of luck in your future endeavors.

Environnement de travail variés pas monotone du tout

Superviseur de Territoire (Former Employee) - Drummondville, QC - 23 March 2023

J' ai aimé travailler pour MCA je l' ai fait pendant 13 ans et je me suis accompli dans ce travail .

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Official response from Merchandising Consultants Associates (MCA)

25 July 2023

Merci pour votre avis! Nous sommes heureux d'apprendre que vous avez eu une excellente expérience de travail avec MCA. Tout le meilleur dans vos projets futurs!

Fun and flexible workplace

Retail Price Collector (Current Employee) - Surrey, BC - 11 November 2022

The job is fairly easy to do and my manager is very friendly and helpful when I get stuck on a task. The job is very flexible as long as you complete the auditing before the deadline. However, it is not guarantee to be a weekly part time job as sometimes you can go for 3 weeks without having an assigned audit. I would recommend this job as a side job rather than a part time job.

Pros

Flexible, Friendly management

Cons

Not much hours

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Official response from Merchandising Consultants Associates (MCA)

25 July 2023

Thank you for your review! Due to the nature of our business, we can have fluctuating hours in the audit division. We are happy you have had a great experience with your manager, we are all about building a positive culture in our organization.

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feeling of accomplishment .

Merchandiser (Current Employee) - Ottawa, ON - 28 October 2022

I really like this type of work, and working as a team makes me feel energized and the feeling of accomplishment. The team leaders are knowledgable and go out of their way to help you understand and perform your tasks.

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Official response from Merchandising Consultants Associates (MCA)

25 July 2023

Thank you for the kind review! We are excited to hear that you have felt such a great sense of accomplishment while working with us. All the best in the future!

Flexible Part time work

Merchandiser (Former Employee) - Toronto, ON - 12 October 2022

This is good if you want flexible part time work. But hours are inconsistent...sometimes you have no work for 2 weeks then 30 hours for 2 weeks then 10 hours for 2 weeks .The job can be physical at times...lots of driving around and they pay kms...but you waste more money on gas. Management is only present when you have done something wrong...like didn't do a job on time. They say you are self employed...independent Contractors but they treat you like an employee.

Pros

Flexible schedule

Cons

Lots of driving, inconsistent hours

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Official response from Merchandising Consultants Associates (MCA)

25 July 2023

Thank you for your review. MCA works with both employees and independent contractors, depending on the scope of work we are covering. Hours can fluctuate depending on which projects we have running. We strive to have excellent management on all projects if you have any additional feedback we can be reached at greatplacetowork@mca.ca.

Great flexibility

Independent Merchandiser (Former Employee) - Regina, SK - 9 July 2022

I loved working for MCA, having flexible hours is great so I can work and also work from home on other projects. It was a great experience and I loved the team I worked with on projects!

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Official response from Merchandising Consultants Associates (MCA)

24 July 2023

Hi there, thank you for your kind review! We are happy to hear that the flexibility of some of our projects is working out well for you! We are proud of the friendly teams we have working for us! Best of luck in your future endeavors.

Good for a part-time job. Fairly pay, Flexible hours.

Part-time merchandising representative (Former Employee) - Halifax, NS - 8 July 2022

Overall, this is a nice place to work part-time. The manager and supervisor are nice. Always busy on the weekend. But this is just a part-time job. Earning the extra for gas and food. Sometimes you may just get 5-10 hours per week

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Official response from Merchandising Consultants Associates (MCA)

24 July 2023

Thank you for your review, due to the nature of our business, hours can fluctuate depending on which projects we have currently running. We are glad to hear you are enjoying your time working with MCA!

Not worth risking your mental health

Captain (Former Employee) - Alberta - 16 June 2022

Originally I was a team member from a different location from months ago. And I got asked from them asking to be a cocaptain at a different location I said yes but the captain that was training me was completely rude to me and she expected me to know everything after not working with Mca for five months. As a team member I loved it. As a management member just no. Training needs to be worked on a lot better.

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Official response from Merchandising Consultants Associates (MCA)

24 July 2023

Thank you for your review! MCA strives to ensure that we have great leadership working on all our projects, we are sorry to hear this was not your experience. We have a designated training and development team that would be open to hearing how we can do better. Feel free to contact us at greatplacetowork@mca.ca

Great company so far!

Merchandiser (Current Employee) - Owen Sound, ON - 20 March 2022

Management has been great time lines are fair and work life balance is decent.Everything has been well laid out. Lots of variety as far as product lines and vendors.

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Official response from Merchandising Consultants Associates (MCA)

22 March 2022

Thank you for your review! We value our friendly, family culture at MCA. Our Managers and Supervisors are always willing to help as well as ensure that all of our reps feel included and respected. MCA undertakes a variety of different projects which results in unique and exciting work for our reps. We are glad you enjoyed your time with MCA!

Flexible

Price Field Auditor (Former Employee) - Woodbridge, ON - 10 March 2022

There is a bit of a learning curve in the beginning when trying to find items in the store but once you figured out where everything is you'll be fine. My manager was very understanding and gave me tips to get up to pace and meet the deadline. I worked with the company tablet which was quite simple to use. I enjoyed how flexible the hours were. I could also pick up extra hours if I needed to. Mostly worked independently which was very nice. You are on your feet the whole time though.

Pros

independent work, flexible hours

Cons

slight learning curve in the beginning

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Official response from Merchandising Consultants Associates (MCA)

22 March 2022

Thank you for your review! Our managers are committed to providing our reps with the help and support they need and we’re happy to hear your manager was able to encourage and help you. We are also glad to hear that the independent nature and flexibility of the job has worked out for you.

Very productive and organized

Set Up Crew (Former Employee) - Brampton, ON - 14 January 2022

This company is great! Well recommended!This company has a great work culture and is very easy to fit into. Everyone apart the team is well included and willing to help at all times.

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Official response from Merchandising Consultants Associates (MCA)

20 January 2022

Great company to work for!

HR Assistant (Current Employee) - Woodbridge, ON - 11 January 2022

I started with this company as a merchandising rep and have gone from working for a mom & pop organization to the company it is today!This company is Cutting Edge, Hip, Always striving to be better than they were yesterday.They are an international company that has definitely made their mark in the industry and I'm very proud to be working for this company. As big as we are, we are still family at heart.

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Official response from Merchandising Consultants Associates (MCA)

14 January 2022

Thank you for your review! MCA is always striving to grow and develop. We value our friendly, family culture and are each other’s biggest cheerleaders. We are glad that you feel part of the MCA family.

Nice people to work with

Merchanding Team Lead /Supervisor (Former Employee) - Mississauga, ON - 15 November 2021

Ok place to work for but not organised with Walmart it can be stresseful at time. And hard on your body and you work at night and could be fixed to work better with Walmart.

Pros

Hours

Cons

organization

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Official response from Merchandising Consultants Associates (MCA)

14 January 2022

At MCA, we take great pride in our partnerships with our clients, always striving to work smarter and more efficiently to bring our client’s retail vision to life. Some projects can be quite physical and may require working overnight to ensure the least amount of disruption to the customers shopping experience. We work hard to match the right person to the right role. We would be happy to discuss opportunities that may better suit your current circumstances. Please feel free to contact us at greatplacetowork@mca.ca

Productive and Inclusive workplace with outstanding managers

Co-op Student (Former Employee) - Vaughan ON Canada - 15 October 2021

I was a co-op student at MCA for 4 months, and I had a wonderful time working for the company. The managers were very kind and understanding and the office had a very positive atmosphere. The workload was fair and managers were always open to new ideas. I learned a lot during my time at this company and gained many new skills. I highly recommend taking a job here if it is offered to you.

Pros

Flexible hours, great staff, positive environment, fun company lunches

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Official response from Merchandising Consultants Associates (MCA)

14 January 2022

Thank you for your review! We are glad that you enjoyed your time at MCA. We strive to be an inclusive workplace that provides everyone with an equal opportunity to grow and develop. At MCA we play as a Team, building each other up to succeed. We are so pleased that you experienced this during your time with us! We wish you the best in your future endeavors.