Mercer Employee Reviews

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1.0
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No work life balance and Toxic work culture
Operation Analyst (Former Employee) –  Toronto, ON16 September 2018
Pros

Location is very feasible
Wide variety of large projects
Growing organization


Cons

Management is very strict and prefers micro managing
No work life balance as management expects you to work at least 10-11 hours every day
Working from home is not encouraged by the management
Work flow is very old school and management do no encourage new changes
Management do not acknowledge or appreciate despite working hard
Working atmosphere is very stressful and fearful
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1.0
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Great for exposure for entry level but no worklife balance and poor pay.
Senior Investment Consulting Analyst (Former Employee) –  Toronto, ON16 July 2018
As mentioned above, you get a lot of exposure to other large companies. However, the biggest problem is that there is no work/life balance and the pay is terrible.
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2.0
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Heaven for Type A Personalities
Analyst (Current Employee) –  Toronto, ON15 March 2018
If you are a driven and motivated perfectionist, this is the place for you! A truly fast paced, demanding and high stress environment for those who thrive in challenging environments.

Mercer is generous with its work-life balance, and working from home is never an issue. Healthy breakfasts with plenty of fresh fruit are provided once a week and are a welcome opportunity to chat with coworkers.
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5.0
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world class organization
Principal (Former Employee) –  Toronto, ON17 January 2018
Mercer is a world class organization to work for. There is always challenging work and lots of opportunity for those willing to roll up their sleeves.
Pros
The diversity and professional maturity of the the employees are second to none.
Cons
Work / Life balance is something that Mercer makes employees aware of, but the companies goals and expectations may make striking the right balance a challenge a times.
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2.0
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Pension administration-Ok for a first job
Administrateur de régimes de retraite (Former Employee) –  Montréal, QC16 November 2017
Pension administration teams are ok if it is your first job. Definitely not the right place if you're looking for job/life balance. Who doesn't???????
Pros
Good benefits
Cons
Salary
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4.0
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The Employee Freindly Giant from Australia :)
Senior Implementations QA (Former Employee) –  Indian Harbour, NS25 October 2017
This employer gave the some great experience in Pensions Management and Health 'n' Benefits structure for its Australian Members, and our team was directly aligned with the Pension Management Team which was located in Melbourne.
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4.0
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Maison Mercer Night Club
Busser/Barback (Former Employee) –  Toronto, ON17 June 2017
Typical day at work involved prepping the nightclub for their weekly events. Tasks include: filling all the juice mixers, unloading and storing all alcohol deliveries, maintaining a standard of work cleanliness, assisting bottle service staff with their customers' tables, cleaning the insides and outside of the venue after each event.

Hardest part of the job was adjusting to the long hours, shifts usually ended around 5am.
Pros
long break between 10pm-11pm
Cons
Long overnight hours
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5.0
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Great place to work
Human Resources Business Partner (Former Employee) –  Toronto, ON30 January 2017
Loved the learning environment at Mercer - lots of support from managers, great colleagues. Very collaborative team environment and fun. Able to take on new projects and move into new experiences whenever I "raised my hand". Tons of support whenever i wanted to learn something new and grow into a new role.
Pros
Ability to work from home when needed
Cons
Long work hours
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2.0
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A wonderful company but misses the mark on so many levels
Associate - Project Manager (Current Employee) –  Montréal, QC5 December 2016
It is a great organization but very much centered on Financial management. As a result a lot of the knowledge, expertise and skills of people are missed and lot end up exeting for better jobs.
You win a lot by joining Mercer but be ready to have a dollar sign on your head that will guide anything you do
Cons
complete lack of career progression or career plans
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2.0
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No advancement
Bilingual Pension Plan and Benefits Administrator (Former Employee) –  Toronto, ON15 June 2016
Favoritism, no advancement, little training and little pay.
The most enjoyable part of the job were the employees, the co-workers.
Pros
Barely any calls come in, located downtown
Cons
Favoritism, no advancement, little training and little pay.
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5.0
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Excellente culture d'entreprise
MERCER CONSULTATION EN RESSOURCES HUMAINES (Former Employee) –  Montréal, QC17 May 2016
Possibilité d'avancement latéral ou hiérarchique
Beaucoup d'ouverture
Beaucoup de renforcement positif
Personnes très exigeantes, autant pour elles-mêmes que pour les membres de leurs équipes
Collaborateurs ouverts et communicatifs, n'hésitant pas à clarifier les mandats autant de fois que nécessaire

Aspect agréable : malgré la grosseur de l'entreprise, beaucoup d'informations qui circulent à tous les échelons. On est donc toujours informés.

Aspect difficile : les échéances de toute dernière minute qui sont parfois très difficiles à gérer, car elles surviennent très très souvent.
Pros
Bonne Culture d'entreprise
Cons
Beaucoup de tâches "dernière minute"
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4.0
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Great Company
Administrative Coordinator (Current Employee) –  Toronto, ON26 April 2016
-Great company to work with
-Talented and Smart people works in the company
-Balance work Life
-Good Location
-Goof benefits
-
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3.0
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wall street life style, hard work
Lead Print Operator (Former Employee) –  Toronto, ON21 September 2015
A well organized company with a fast paced working environment, with top of line professional business peoples, in financial district of downtown Toronto.
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4.0
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Good Company to work with
Administrative Coordinator (Current Employee) –  Toronto19 September 2015
People are friendly and open. There's room to move laterally and vertically if you're a good fit. Retirement benefit is almost unparalleled.
Everyday is a day of learning new things and ideas and new process
- Management always support professional growth
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4.0
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It was the best job I had during my career. Interesting work, great colleagues, a terrific boss.
Canadian Sales Leader - Group Health and Benefits (Former Employee) –  Toronto, ON14 April 2015
I was head of professional services sales for the group benefits business.

I worked with well educated, dedicated individuals who relied on me to teach and coach them on developing business with their client base.

I had a great boss who I got along with very well.

I was at Mercer for 10 years and leaned about selling professional services and client management.

The hardest part of the job was the - relatively rare - instance where we lost clients.

The most enjoyable part of the job was developing relationships with clients, some of which became friendships which transcended the work environment.
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4.0
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Cool environment. Work/Life balance is good.
Database Administrator Lead (Current Employee) –  Delhi, ON12 April 2015
Company is good to stay. Not much work pressure..... Management is not much supportive. If your manager is good then all will be good.
Pros
free lunch
Cons
sometimes weekends oncall work
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4.0
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Excellent
Human Resource Generalist and Supervisor (Former Employee) –  Toronto, On16 March 2015
Learned a lot while working at Mercer, Great staff. Unfortunately. laid off. During my tenure I have gained enormous knowledge and expertise in the Human Resources filed.
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3.0
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Management needs to take notice of their people
Administrative Assistant (Former Employee) –  Toronto, ON25 February 2015
Workload was not evenly distributed among the Admin staff. Some staff were working lunches and staying late with no recognition for these efforts. Not all admins were bonus eligible and that made for some discontent amongst the staff.
Management needs to take notice of such things.

The admin staff was easy to get along with and always helpful to others that were overwhelmed with work.

The hardest part of the job was trying to please managers who were micromanaging.

The most enjoyable part of the job was the ability to learn new processes.
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4.0
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friendly and energetic atmosphere
Mailroom Clerk (Former Employee) –  Toronto, ON16 February 2015
One of the reasons I enjoy this type of job is because you're always doing different things. You also move around a lot and get to know everyone. I think it's good to have an idea of everyone's attitudes and personalities.
Pros
friendly and energetic atmosphere
Cons
work load wasn't evenly distributed
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5.0
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Great place to work, if you showed initiative, you could progress up the ladder.
Associate (Former Employee) –  Toronto, On11 February 2015
Preparing quotes for renewal or new coverage
Dealing with clients on the phone or in a face to face situation
Interacting with peers and insurance carriers we dealt with
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Overall rating

3.5
Based on 1,093 reviews
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3.5Work/Life Balance
3.3Salary/Benefits
3.2Job Security/Advancement
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