Mercedes-Benz Canada Employee Reviews

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Vehicles Sales Consultant
vehicle sales consultant (Former Employee) –  Vancouver, BC15 May 2018
Great product and customers. However, The Boundary store is an environment of duplicity and double standards. Poor standards for management to start with! As far as the sales staff goes, the ones who are "liked" and " well connected" are supported and "fed" and the rest are simply ignored. It does not matter how hard you work, if you are not well connected or a part of the "gang", do not expect to survive professionally nor personally. Especially if you are doing well as that would trigger jealousy and further attacks and false accusations. It is a culture of hierarchies and double standards. The existence of an HR department does nothing to protect your basic legal rights. Those who have been there have learned how to play the game of the "corporate culture" and use it to their advantage and target the ones that who are hard working and honest. Watch those individuals be constantly praised and protected.
Pros
Products
Cons
HR/Management/culture
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Strong brand with good intentions but poor implementation
Specialist (Former Employee) –  98 Vanderhoof Ave24 April 2018
Mercedes-Benz Canada is a great brand to associate with, with many friends and family swooning when saying you work for the company. Some of their perks are top-notch, like the employee vehicle plan. However, fundamentally, there are way too many inefficiencies, miscommunications, and lack of commitment from management to really recommend this place for anyone long-term.

Most teams have a "cover your own behind" mentality, which keeps business from getting done as teams simply only look out for their best interests and never want to take risks and try to grow the company. Furthermore, there is no consistent goal or values to work towards since the ones that are available are simply fluff and do not have any actual ideas or strategy behind them. Management always says to live so and so value, or work with so and so in mind but never really explain their rationale - it's simply fluff.

Their technology is archaic that it's almost comedic. Their "suite" of products doesn't actually have single-sign-on although they say it does and employees need to memorize about a dozen passwords to get into all the systems. And once into the systems, they're old and inefficient. There doesn't seem to be any real commitment to technology in the near future as there's no budget for it. The speed of the internet is also insanely slow and wi-fi isn't available for employees.

A lot of the above points may be dismissed if the salary was on par with market standards - but unfortunately, it's not. Salaries are below average, and budget isn't available for new programs, software, or technologies.
  more... Ergo, it's justified if employees just went in on a day to day basis to do the bare minimum as that is essentially what the company is paying employees to do.

Despite all of that, the culture and camaraderie between employees is awesome. There are tons of work activities and inclusion & diversity events where employees really get behind campaigns. The commitment to employee engagement is slightly there, with the employees primarily driving it forward while executives and management team don't really participate - so there's a clear disconnect between senior leadership and regular employees.

I would only recommend this place if you're starting out in your career and want to learn the basics of how a corporation runs or if you truly are a fan of the brand and can dismiss all the negatives. Or if you're looking for a company to retire with. If you're in the prime of your career and looking to disrupt and make changes, I would steer clear of Mercedes-Benz Canada. If Mercedes-Benz Canada can devote the same love and devotion for selling cars towards its employees, they would have a winning formula. Unfortunately, they're too committed to record-breaking sales and not committed enough on record-breaking employee growth.
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Pros
Strong brand, good perks, engaging employee culture, free snacks, flex hours
Cons
Archaic technology, silos, below average salary, fluffy ideologies, inconsistent management, no budget
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Fun and laid back with friendly coworkers.
AZ Truck Driver (Former Employee) –  Mississauga, ON14 November 2017
One big warehouse full of workers and drivers all trying to get parts delivered to Mercedes Benz dealerships. Would also deliver Mercedes Benz parts to MB auto collision stores.
Pros
Good Pay
Cons
Long Hours
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C’etait Un excellent endroit pour y travailler
Carrossier (Former Employee) –  Brossard, QC3 November 2017
Lieu de travail agréable,compagnon très gentil et entraide joviale toujours bon d’arriBée le matin .la direction et contremaître honnête et direct.. bonne compagnie pour y travailler,et un bon matin ils ont décidé de fermer notre département.
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Fun Workplace and good people
IT (Former Employee) –  Toronto, ON13 October 2017
It's an amazing German company with an excellent work culture and the HR and management do a great job in taking care of the employees.

Salary is slightly low compared to the industry standards but they really know how to compensate for that by keeping the employees involved in social events and free lunches almost twice if not thrice a month.

Overall a great work culture and fun place to make friends with some really talented people but growth is slightly glacial and possible only if you have excellent relations with the right people in the top management.
Pros
Great cars and Vehicle program, Nice people
Cons
Low pay
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Management and Policies
Multiple Positions (Former Employee) –  Toronto, ON4 October 2017
Most people who work there are quite nice. It would be a good place for anyone to work if there wasn't so much favouritsm. People are promoted because they are friends with another manager regardless of education/skills/qualifications. It is a very micromanaged environment and management often go on a power trip. Unfortunately, the company backs their managers even if its wrong, which is why they have so many lawsuits or settlement cases based on wrongful termination.
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Great benefits
Service Administrator (Current Employee) –  Markham, ON19 September 2017
Great benefits and incentives for employees

Employee engagement has become a focus in the last few years and it's great to see staff coming together from different departments and locations to celebrate company accomplishments and milestones.
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Directeur services financiers
Directeur Services Financiers (Former Employee) –  West Island, QC28 June 2017
Planification des tâches à être effectuées pour la mise en vente des véhicules

Financement automobile
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Unfair Management and ridiculous expectations
Sales Coordinator (Current Employee) –  Mississauga, ON20 June 2017
Low paying, soul crunching job, no one cares how hard an employee works, their is no advancement, you can work 12 hours a shift but no one will recognize it and pay is horribly unrealistic for a company of this level.
Pros
Good Benefits
Cons
Unfair Management
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A typical day at work *
Sales exective (Current Employee) –  Toronto, ON28 March 2017
My dream is canada work and ilove the car mercdez benz and benz working more loving me full hard working in company iam full sturgel in my work and my working means profit to company
Pros
Free lunches
Cons
12 hours
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Mercedes
Senior Accountant (Contract) (Current Employee) –  Toronto, ON14 February 2017
Its a good company to work with.
Work culture is good
people are good
lot of scope to learn
Flexibility is there
Great place to work
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MB is a great company
Sales and Leasing Consultant (Current Employee) –  Mississauga, ON4 February 2017
MB is a great company. Typical day at work - contacting and helping customers to pick wright product, delivery, follow ups.
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Good company not very well managed.
Territory Sales Representative (Current Employee) –  British Columbia23 January 2017
As a sales representative you are limited to your area of operation and the capacity to grow or develop your customer database to increase the businesses
.
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Productive and driven workplace
Wash Bay Attendant (Current Employee) –  Kitchener, ON12 January 2017
Victoria Star Motors has an amazing customer service environment where they focus on giving the best customer service as possible however, sometimes the amount of customer service is at the cost of the employees.
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Great place for experienced sales rep
Sales Representative (Former Employee) –  Mississauga, ON31 August 2016
great place to work. good benefits. good commissions. lots of room to grow. good people to work with. lots to learn. great product. helpful staff. better than most car dealerships out there .
Pros
free lunches
Cons
long hours
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Good people, Great company
Facilities Assistant (Current Employee) –  Toronto, ON11 April 2016
typical day includes making access cards, relieving reception for breaks and lunch, conducting building tours, coding and processing invoices, ordering Grand and Toy supplies
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Horrible arrogant managers
Detailer (Former Employee) –  Vancouver, BC27 February 2016
Really arrogant managers that think they are God! No room for advancement unless you kiss a lot of a** and even after that is not guaranteed they worked you to the bone! Used to be a fun caring company not anymore nowdays is just a revolving door all the good people and good managers are gone only the arrogant lazy ones stayed cause they cant do any better there are way better places to work for with less stress headaches and abuse
Pros
Nothing
Cons
Everything
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Good for side money job.
Inventory (Former Employee) –  Montréal, QC28 November 2015
It was really fun to work as teams of two to count every piece. The job gets done quickly as there is a lot of teams so you won't get bored. Also, the supper is paid.
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Amazing People
Retail Marketing Associate – Toronto Retail Group (Current Employee) –  Toronto, ON5 August 2015
I love working here although it was a contract. Good benefits, no advancement. The people working are the best. The hardest part is when poor instructions from managers are given and the work cannot be completed.
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A good company, with great benefits and a diverse client base.
Customer Service; Sales Administrator (Current Employee) –  Newmarket, ON18 June 2015
A company where it's important to pitch in to work in all departments(sales & service). Always working closely with management, who in turn works very closely with head office. Great co workers. Variety of work, that uses and implements many different skills.
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Overall rating

3.5
Based on 25 reviews
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Ratings by category

3.5Work/Life Balance
3.5Salary/Benefits
2.8Job Security/Advancement
3.3Management
3.5Culture