Great place to get a start
Claim Service Representative (Former Employee) – St. John's, NL – 26 February 2018
Started working there as a claims representative processing health claims in a customer service role. I was in a branch office, staff were great the first few years, great morale and a positive working environment. As the years went on salary increases were minimal, very little chance for career advancement and staff morale seemed to go down. Staff in branches located in other provinces were often paid higher for doing the same job. We were told this by management and explained the reasons were the higher cost of living say in Ontario. Work demands were also always increasing year over year. If you processed a required number of claims it was certain to increase the next year to a point that was unattainable to qualify for merit increase for salary.
It is a great place to get claims experience, office experience, etc. But unless you are willing to move to Moncton, don't expect opportunities for growth.
Cons
No chance for advancement in branch offices and low pay with high expectations of work.