Customer Service (Former Employee) – Mississauga, ON – 16 June 2017
low pay, no leadership, so many people missing work weekly sick?
Best part of the job is when you meet with a new coworker just like your self; a trusting shoulder to sometime, well even cry on.
For me the hardest part of this job is watching the full time employee come in late, sleeping, talking on their cell phones-- and so many Placement Company temps just like my self -- coming in early everyday, sometime working through my time lunch at my desk, even staying late ...and all for free.
Customer Service Representative (Former Employee) – Mississauga, ON – 15 October 2015
-Taking inbound calls for orders, credits, complaints, returns, shipping issues, website support etc. Despite the demands of a heavy workload, the manager of the department can be discriminatory, prejudiced and biased in her management approach; particularly when there is conflict between employees. The culture allows for senior reps to verbally abuse new employees without any corrective action. I would not recommend applying for this department.
Learning about pharmaceutical supply chain
Poor management, contractual work without benefits
Customer Service Representative (Former Employee) – Mississauga, ON – 15 January 2013
Company was good becuase the purpose was to offer excellent service and to expand. Once the company expanded, employees were no longer perceived as a great asset. Many got fired because they were not a good fit. All that got fired was anyone who did not have two languages. It did not matter if you worked for the company for many years or if you were good at your job. If you spoke only one language, you were let go.
the owner was pretty decent, a first he was really involved with the company
all management staff was not, they did not even know the names of the offie staff.