Absolutely no job security
Medical Office Assistant (Former Employee) – Calgary, AB – 20 January 2017
I was with RCA for almost a year, running all over the city to different locations. They say you can pick the ones that are closer to you, that's not the case, saying no isn't an option or they will terminate there shortly after.
There was very little training, reading mostly, then your thrown to the wolves. If you mess up on a code you have techs yelling at you in front of patients..
What was laughable was the God complex of the radiologists, God forbid you speak to them lol.
The staff at the front were very supportive and helped eachother when we could, most times we could barely run to the bathroom.
They did a huge overhaul with management to boost profits.
In regards to ultrasounds, we were told to send patients back even if we knew they hadn't drank their water, they could bill for a picture, even after knowing the patient was not going to be full at all. I rebooked a patient and was immediately reprimanded, told to always send them back no matter what, cause we can make money off that.. All mighty dollar and patient care went out the window.
Ok pay, good co workers
Long hours, no support from management, no job security and high stress