You are overworked and extremely underpaid for the amount of expectation the management's has. There is no incentives at this company, how can you be a health club and not offer any benefits. There's no staff room/ lunch room for employees. HR is non existing. You can make a formal complaint and instead of HR investigating they just make assumption based on what management says. Manager's/ supervisors here are bullies, manipulative and wants to micro manage everything. Instead of helping you grow, they like to belittle you and there is no appreciation or loyalty. Members/clients and co workers here are great but not enough reason for you to stick around.
Members at the club are the nicest people ever