Mayfair Clubs Employee Reviews

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4.0
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Great team and work life balance
Customer Service (Current Employee) –  Toronto, ON22 February 2019
Great facilities and understanding of work life balance.
Good people.
Compensation could be better but there are other perks that help make up for that like use of facilities, discounts and flexible schedules.
Pros
Use of facilities, flexible schedules
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1.0
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Harassment, Bullying, Total & Complete Dysfunction
Manager (Former Employee) –  GTA6 February 2019
Ontario Employment Standards Act and Ontario Human Rights Code seem not to apply at Mayfair Clubs.
A horribly dysfunctional organization with rampant harassment, bigotry, bullying and assault among staff, members against staff, and staff toward some members.
Constant member complaints of vermin, disrepair, foreign objects in food, and rampant health and safety violations...far from luxurious.
It’s a wonder this place has not been shut down.
Do yourself a favour and get a part-time job at Goodlife instead.
(Leadership is micro-managed and expected to be on call 24/7 by three sibling owners who make up the “Board of Directors”)
Pros
None
Cons
Too many to list
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1.0
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Management is difficult to work/deal with
Server/Bartender (Former Employee) –  Toronto, ON2 April 2018
Being a members-only health club Management will never have your back and are not easy to talk too. I used to work in the restaurant and was inappropriately propositioned and spoken to by male members constantly and nothing was ever done as they are "paying members". Its a thankless place to work overall but if you just need a job it will fill the part until you move on. They don't really care about staff, everyone is replaceable.
Pros
Use of gym
Cons
Management is poor
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4.0
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Fun, Engaging and fulfilling workplace
Fitness & Sport Coordinator (Former Employee) –  801 lakeshore blvd9 March 2018
Great relationship with management. Learned a lot about working with different age groups and personalities.
Got to enjoy gym membership benefits.
Made a lot of friends during my stay
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1.0
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Avoid.
Receptionist (Former Employee) –  Toronto, ON12 September 2017
You are overworked and extremely underpaid for the amount of expectation the management's has. There is no incentives at this company, how can you be a health club and not offer any benefits. There's no staff room/ lunch room for employees. HR is non existing. You can make a formal complaint and instead of HR investigating they just make assumption based on what management says. Manager's/ supervisors here are bullies, manipulative and wants to micro manage everything. Instead of helping you grow, they like to belittle you and there is no appreciation or loyalty. Members/clients and co workers here are great but not enough reason for you to stick around.
Pros
Members at the club are the nicest people ever
Cons
Underpaid
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4.0
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Supportive and enjoyable envirinment
Manager (Current Employee) –  North York, ON25 May 2017
I have worked at Mayfair for almost 6 years and have had the pleasure of working in 3 of the 4 locations, getting to know and work with wonderful teams and management. If you are willing to focus and genuinely care about your role, management is quite supportive and rewards it's team members with advancement. Also a great fun culture, emphasizing family life, recreation and sport. If you are open to it, you will be made to feel like family.
Pros
Casual and fun environment
Cons
Service industry challenges
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1.0
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Not a pleasant work environment.
Sales rep (Former Employee) –  Mayfair East24 September 2015
I worked in inside sales. When potential customers came in to the club I would show them the facility and give them the sales pitch.
Pros
None
Cons
Long hours, harassment by tennis pro
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4.0
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Productive workplace with challenges and rewards
Customer Service/Administrative Assistant (Current Employee) –  Toronto8 April 2014
A great facility with a wonderful brand. Learned to multi task, troubleshoot, manage all clientele, and office procedures. Co workers were wonderful and the managers fair. Hardest part of the job is the commute. The most enjoyable is the environment and rewards for performance in my role.

Overall rating is 9/10
Pros
Fitness environment
Cons
distance from my residence
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Overall rating

2.8
Based on 10 reviews
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Ratings by category

3.1Work/Life Balance
2.9Salary/Benefits
2.3Job Security/Advancement
2.9Management
2.9Culture